Claims analyst Jobs in Olathe, KS

Credit Analyst

Are you comfortable having the tough conversations? Can you confidently stand your ground while treating every customer and colleague with respect? Do you have the positive attitude and sharp judgment to make the right call even when it's a difficult one?

As a Credit Analyst at Husqvarna Construction in Olathe, KS, you manage client accounts from a finance perspective in order to support sales yet mitigate the company's risk of payment delays and exposure to bad debt. You will maintain credits and collections for primary areas of responsibility in accordance with Husqvarna Construction Products Group policy, and provide support as needed. This position is critical for protecting the company's assets and mitigating financial risk.

Responsibilities

Manage internal and external communications (70%)

• Appropriate and timely follow up on past due obligations and to research various disputes and claims to ensure quick resolution of outstanding invoices
• Communicate tactfully and properly with customers to inform them of any credit restrictions. Also advise either customer service and/or the appropriate sales group of same
• Utilize friendly and tactful phone calls, letters, faxes, e-mails and/or personal visits to customers to maintain collections as required by budgets

Internal: Credit Manager, Sales, and Customer Service (35%)

• Communicate with Customer Service, Technical Services & Sales Departments regarding customer claims for credit
• Send Trial Balances to appropriate sales representatives monthly, and as needed, keep salesmen aware of changes in status of their accounts
• Advise credit manager and appropriate sales representatives of difficulties in collections or changes in credit conditions of accounts as necessary
• Advise credit manager of bankruptcy filings and notifications, file proof of claim, and update credit manager of bankruptcy status on an as needed basis

External: Other (5%)

• Provide credit reference information to other trade people upon request.
• Work with selected collection agencies as necessary to maintain collection efforts.
• Handle all written and verbal follow-up with all accounts in their areas of responsibility.

Maintain records & analyze requests (30%)

• Use PC to maintain accurate records on accounts
• Use good judgment, credit reporting agencies, financial analysis, and security as necessary to support providing credit lines for customers and payment terms up to Net 60 days
• Requests for line of credit up to $150,000 provide supporting analysis and recommendation to Credit Supervisor and Credit Manager for approval.
• Requests for line of credit over $150,000 provide Credit Supervisor supporting analysis and recommendation to receive approval from Credit Manager & Director of Finance.
• Utilize PC to maintain A/R and other departmental records
• Use sound judgment to negotiate extended payment terms to customers, in accordance with department guidelines, on an as needed and when qualified basis
• Recommend and obtain credit manager's written approval to place accounts for 3rd party collections and to write off bad debts as necessary
• Reconcile customer accounts and research/resolve invoice, shipment and payment discrepancies using GAAP as needed

Competencies

• Accurately entering data and conveying financial information to customers, sales and customer service
• Tactfully enforcing collections and communicating credit decisions to customers
• Application of HCP guidelines to financial analysis
• Applying sound judgment when interpreting analysis and in ambiguous situations; appropriately engaging other parties (e.g., Credit Manager, sales)

Critical Functional Skills & Knowledge

• Knowledge of industry credit reporting tools (i.e. DNB, Experian)
• Solid knowledge of PRMS, CRM, Excel, phone system and PC software
• Solid ability to negotiate payment and payment plans to ensure acceptable level of delinquency
• Solid knowledge reconciling customer accounts using GAAP
• Accurate typing and data entry

Education & Experience

• Bachelor's degree or equivalent work experience as commercial collections representative
• At least 5 years' work experience as a commercial credit analyst or credit & collections rep

Working Conditions

• Normal Office Environment
• Heavy PC use
• Daily, weekly, monthly and annual deadlines

Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689, our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. We are located in Olathe, Kansas. Check us out at

Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.