Claims Jobs in Jacksonville fl

Claims Service Representative

Salary : $20.84 hourly / $41,992.60 annually

Hybrid Role : 100% in-office training for 6-9 months; afterwards, 4 days in-office and 1 day work from home per week

Join GEICO as a Claims Service Representative and take the next step in your career with one of America’s fastest-growing auto insurers! If you're driven, solution-oriented, and compassionate toward customer needs, this is the perfect opportunity for you. We offer a rewarding path to an exciting career.

Through our comprehensive, paid training program, you'll master the claims process and be fully prepared to assist our policyholders when they need it most — during an accident. In this role, you’ll gather accident facts, investigate claim details, and obtain statements from involved parties. Our customers will rely on your attentiveness, empathetic communication, and problem-solving skills to get them back on the road quickly. GEICO nurtures talent and encourages exploring new abilities, so if you’re ready to expand your career horizons, we want to hear from you!

Many associates experience a salary increase of 10% within their first year, while top performers can see increases of up to 15%!

Qualifications & Skills :

• Demonstrated experience in providing exceptional customer service, building trust, and enhancing customer satisfaction
• Strong computer multitasking abilities
• Excellent verbal and written communication skills, with a desire to improve
• Comfortable and effective in a fast-paced, high-volume call center setting
• High school diploma or equivalent is required
• Willingness to develop new skills and explore diverse career paths

GEICO will not sponsor employment authorization for this position.

Benefits :

As an Associate, you will benefit from our Total Rewards Program, which includes :

GEICO is committed to equal opportunity employment and does not discriminate based on race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information. We hire and promote based on qualifications for the job.

GEICO provides reasonable accommodations for qualified individuals with disabilities to ensure equal employment opportunity and job performance unless the accommodation would impose an undue hardship to the company. We promote a respectful and inclusive work environment for all associates and applicants, free from intimidation and harassment.