Claims manager Jobs in Salem, OR

Claims Coder & Reception Back-Up (Office Specialist 2)

Our mission is to equitably protect and empower consumers and workers while maintaining a predictable yet innovative regulatory environment for the businesses we regulate.

This position is with the Workers' Compensation Division (WCD). WCD administers, regulates, and enforces the laws and administrative rules governing the Oregon workers' compensation system.

This position is represented by the Service Employees International Union (SEIU).

What's in it for you:

• Rewarding work in a productive and creative environment
• Colleagues who are passionate about public service
• Work/life balance, 11 paid holidays a year, and a competitive benefits package
• Advancement and learning opportunities that will help grow your career with the State of Oregon
• Possible eligibility for the Public Service Loan Forgiveness Program

Here's what you will do:

As a Claims Coding Specialist/Reception Backup, you will process injured worker claim reports according to U.S. Bureau of Labor & Statistics (BLS) guidelines and other agency business needs, accurately enter information into the Claims Information System (CIS) and update information as necessary. You will also provide assistance to the central reception position as necessary.

For a complete listing of the duties and responsibilities of this position, please review the position description.

Here's what you need to qualify:

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents
• OR an associate degree in any field
• OR an equivalent combination of education and experience

Requested skills:

• Prior work experience coding or working with North American Industry Classification System (NAICS) codes, Standard Occupational Code (SOC) or Occupational Injury and Illness Classification (OIIC) codes
• Basic understanding of medical terminology
• Experience gathering information from multiple sources
• Experience working with confidential information
• Prior workers' compensation experience is helpful
• Ability to organize work efficiently and to manage tasks with interruptions as well as manage a heavy workload with competing deadlines
• Experience answering multi-line phones
• Prior experience working as a receptionist

Application information:

• A resume and cover letter are required for this job posting. Please attach them in the "Resume / Cover Letter" section of the application.
• Please ensure that you clearly demonstrate in your application materials that you meet the qualifications and requested skills listed above and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.
• You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process.

Additional information:

• Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials. On average, candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range.
• The salary range listed is the non-PERS eligible rate. If you are already a participating PERS member or once you become PERS eligible after 6 months of employment, the salary range will increase by 6.95% and the required 6% employee retirement contribution will be deducted from your pay.
• This position is subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. This information may be required after the interview process, depending on the requirements of the position.
• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming preference please be sure to check your Workday account for pending tasks in the "My Tasks" section at the top of the Candidate Home page.
• We hire preferred workers! For more information, please visit our website: Preferred Worker Program.
• The Department of Consumer and Business Services (DCBS) does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet our agency employment eligibility standards. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. DCBS will use E-Verify to confirm that you are authorized to work in the United States.

Helpful links and contact information:

• Learn more about DCBS
• DCBS Career Fairs and Workshops
• Understanding the State Application Process
• Help and Support webpage
• For more information you may contact us by e-mail at DCBS.Recruiting@dcbs.oregon.gov.
• DCBS is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status. For more information, please visit our diversity, equity, inclusion and belonging webpage.