Claims representative Jobs in Jersey City, NJ

Claims Adjuster

Sompo has a unique opportunity for a Claims Adjuster on our Property Casualty Claims team. Our Claims team delivers accurate, timely, and professional claims handling in accordance with policy terms and conditions. The team works closely with brokers, clients, underwriters, and internal stakeholders to resolve coverage matters, manage reserves, pursue recoveries, and provide a consistently high standard of service.

In this role, you will manage a claims caseload, investigate and resolve claims efficiently, and maintain accurate documentation and system records. You will also provide claims information and insight to underwriting and management while supporting regulatory compliance, cost control, and continuous improvement across the portfolio.

Location: This position may be based out of our Purchase, NY; Rocky Hill, CT; New York City, NY; Charlotte, NC; Stamford, CT; Alpharetta, GA; or Morristown, NJ office. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long-lasting careers.

Our business, your impact, our opportunity:

What you'll be doing:

• Investigate, evaluate, negotiate, and resolve claims in accordance with policy terms, company standards, and regulatory requirements.
• Analyze coverage issues, establish appropriate reserves, and manage disputed or material claims through resolution.
• Review claim estimates, billings, and related documentation to support accurate claim handling and financial outcomes.
• Identify and pursue subrogation, contribution, and other recovery opportunities when appropriate.
• Maintain accurate claim documentation and claims system records while providing timely claims information and responsive service to brokers, clients, underwriters, and other business stakeholders.

What you'll bring:

• Five to ten years of property casualty claims experience, experience with environmental or railroad claims is preferred.
• Strong knowledge of the general insurance industry, claims trends, applicable regulatory requirements, and class-specific claims practices.
• Required adjuster licenses for New York and Florida; additional state licenses are expected, and a Texas license is preferred.
• Strong investigative, negotiation, influencing, communication, and stakeholder-management skills, with sound commercial judgment and attention to detail.
• Ability to work independently, manage competing priorities and deadlines, collaborate effectively, and produce accurate management information and detailed reports.
• Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to navigate and interpret complex technical data and claims systems.

Salary Range: $75,000 - $115,000. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core valuesAccountability, Agility, Collaboration, Development, and Integritywe build trust and support one another to achieve our goals worldwide.