- Search jobs
- raleigh nc
- claims representative
Claims representative Jobs in Raleigh nc
Claims Representative I - Remote
North Carolina Joint Underwriting AssociationRaleigh, North Carolina, United StatesCall Center and Claims Representative
HumanaRemote, North Carolina- Promoted
Long Term Disability Claims Specialist I
MetLifeCary, NC, United States- Promoted
Field Claims Representative
Auto-Owners InsuranceNC, United StatesClaims Representative-Storage Team
GAIC Great American Insurance CompanyNorth Carolina, USA- Promoted
Claims Examiner - Workers Compensation (Remote) with CA Claims Experience
SedgwickRaleigh, NC, United StatesLong Term Care Claims Representative – Payment Servicing
Genworth FinancialNorth Carolina- Promoted
Claims Representative Associate
VirtualVocationsRaleigh, North Carolina, United States- Promoted
Commercial Claims Adjuster (Casualty)
Builders MutualRaleigh, NC, United StatesInside Claims Representative
Erie InsuranceCary, NC, USSenior Claims Representative - REMOTE
Ryder System, Inc.Raleigh, NC, United States- Promoted
- New!
Claims Examiner - Claims Specialist
James River Management CompanyRaleigh, NC, United StatesProperty & Casualty Claims Representative - Broker / Retail Agency - REMOTE
Work At Home Vintage ExpertsRaleigh, NC, USInside Claims Representative
Erie Insurance GroupCary, North Carolina, United States- Promoted
- New!
- Promoted
Medical Claims and Revenue Manager - Remote
UrrlyRaleigh, NC, United StatesClaims Representative I - Remote
North Carolina Joint Underwriting AssociationRaleigh, North Carolina, United States- Full-time
- Remote
POSITION TITLE : Claims Representative I
DEPARTMENT : Claims
REPORTS TO : Claims Manager or Designee
JOB SUMMARY :
With supervision from the Claims Manager or designee, adjust claims by telephone. Authorize settlement of all assigned claims within established limits, in accordance with Association policies and procedures and North Carolina Statutory {58-63-15 (11)} Unfair Claims Settlement Practices.
DUTIES / RESPONSIBILITIES :
- Receive and review first Notice of Loss, verifying coverage on all claims.
- Make initial telephone contact with policyholders or claimants within time standards to determine the cause and extent of loss. Review scope of damages and take sufficient information to offer settlement or use a cost estimating system to obtain agreed settlement. When damage estimate requires field loss scoping and adjustment, assign claim, within designated authority or upon approval of supervisor, to an adjuster and define scope of that adjuster's task. (May also recommend involvement of other loss evaluation experts.)
- Make written denial with an explanation for the reason(s) on claims for which no coverage is afforded.
- When appropriate, encourage policyholder involvement in obtaining damage estimates from local contractors.
- Prepare claims for entry into the computer, establish and update reserves.
- Within authorized limits, review claims handled by independent adjusters prior to final settlement to ensure that the claims have been processed completely and that all opportunities for salvage and subrogation have been identified and or pursued.
- Review adjusters' and other expert work product for proper reporting, documentation and investigation to ensure that payments for those services are reasonable.
- Maintain an effective diary system and document claim file activities.
- May also be required to assist in the handling of liability bodily injury claims.
- Possess knowledge in all aspects of electronic claims handling processes and effectively utilize available technology.
- Answer routine questions relative to area of responsibility from adjusters, producers, policyholders, claimants and others. Answer Department of Insurance and other complaint letters on assigned claims.
- With the assistance of the Claims Director, may represent the Association and or coordinate with Defense counsel in mediated or settlement conferences including the Board's Appeals committee.
- Accurately prepare and maintain administrative & other reports as required such as production, quality, expense accounts, and attendance reports.
- Participate in self-development activities to improve technical skills and to develop other business related subjects.
- Perform other related duties as required
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EDUCATION AND EXPERIENCE :
High school education or equivalent required. College degree desirable. Three (3) years to five (5) years in property or liability claims work required. Willingness to pursue AIC and to complete CPCU designation. Field adjusting experience desirable. An equivalent combination of education and experience may be substituted.
REQUIRED SKILLS AND ABILITIES :
PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.