Claims representative Jobs in Scottsdale, AZ

What's Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.

That's Nice, But What's the Job?

In short, as the Claims Insight Analyst (Specialist, Total Rewards), you will use data to drive smarter, more cost‐effective benefits decisions by analyzing claims, monitoring vendor performance, and uncovering trends that improve the health, experience, and financial sustainability of our benefits programs. This role is insight‐driven and highly analytical, focused on turning complex benefits and claims data into clear recommendations that influence strategy and outcomes. In long, as the Claims Insight Analyst (Specialist, Total Rewards), you will be responsible for:

• Analyzing medical, pharmacy, and ancillary claims data to identify cost drivers, utilization trends, risks, and savings opportunities
• Building and maintaining recurring dashboards and reports to monitor plan performance, enrollment trends, and key financial metrics
• Translating complex data into clear, actionable insights and recommendations for HR partners and senior leadership
• Partnering with Finance on benefits budgeting, forecasting, and variance analysis
• Conducting regular audits of benefits vendors, billing, eligibility files, and claims administration
• Identifying discrepancies, overpayments, and process gaps, and partnering with vendors to resolve issues
• Monitoring vendor performance against SLAs and recommending improvements
• Supporting RFPs, vendor evaluations, renewals, and benchmarking initiatives
• Identifying unusual trends, outliers, and anomalies in claims and billing data and investigating root causes
• Recommending corrective actions and cost‐containment or plan design strategies based on data findings
• Supporting wellness, population health, and engagement initiatives through data‐driven insights
• Ensuring reporting and audit readiness to support compliance with federal and state regulations
• Continuously improving data processes, reporting tools, and analytics capabilities
• Partnering cross‐functionally with HR, Payroll, Finance, and external vendors

So What Kind of Folks Are We Looking For?

• A strong analytical mindset with a passion for solving complex problems
• High attention to detail with a commitment to data accuracy and integrity
• Ability to turn numbers into meaningful stories and actionable recommendations
• Curiosity and a continuous improvement mindset
• Strong communication skills with the ability to collaborate across teams and influence stakeholders
• Comfort managing multiple priorities and deadlines in a fast‐paced environment

The Specifics

• 2–5+ years of experience in benefits, total rewards, HR analytics, finance, or healthcare data analysis
• Bachelor's degree in Business, Finance, Human Resources, Analytics, or a related field preferred
• Advanced proficiency in Excel required, including working with large and complex data sets

Nice to Have

• Experience working with medical, pharmacy, or ancillary claims data
• Experience with HRIS or benefits administration platforms
• Familiarity with BI or data visualization tools such as Power BI or Tableau
• Experience supporting vendor audits, RFPs, or benchmarking initiatives

So What About the Perks? Perks matter

• We take a hybrid work approach, finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green. We offer competitive pay across the organization, because, well... money matters!
• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
• Give Us a Reason (or not), and We'll Celebrate. Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other's company outside of day-to-day work.
• Smart-Casual Dress. Come dressed in jeans (you'll fit right in with the rest of us).
• Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!