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As a Clerical colleague in the Fine Jewelry Department, you are responsible for processing new merchandise and maintaining all the records for the department.
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Retail Sales Jewelry Clerical, Bay Plaza - Full Time
Macy’sBronx, NY, United States
30+ days ago
Salary
$16.50–$21.45 hourly
Job type
Full-time
Job description
Job Summary
As a Clerical colleague in the Fine Jewelry Department, you are responsible for processing new merchandise and maintaining all the records for the department. You perform a variety of other support and administrative functions in this role. Most importantly, you provide an exceptional customer experience by ensuring that the customer is always the priority.
What we can offer you :
An inclusive, challenging, and refreshingly fun work environment
Empowerment to perform impactful work with tangible results
Coverage across medical, dental, vision, and retirement
Employee Assistance Program (mental health and financial literacy resources)
Fully-Funded education benefits may include 100% of tuition, books, and fees
Merchandise discounts
Colleague Resource Groups (CRGs), give-back / volunteer opportunities
What you will do :
Acknowledge customers in a friendly and helpful manner
Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers and return-to-vendor merchandise
Merchandise jewelry cases for new products , season changes, special events and clearance sales.
Pack customer sizing and repair orders for outbound shipment to the Jewelry Center
Organize and file shipping, receiving, customer sizing, repair, sales and return documentation
Assist in the inventory process and monitor supply levels.
Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS)
Maintain orderliness and cleanliness of jewelry counters and area
Adhere to Asset Protection and inventory control and compliance procedures
Who you are :
Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
Flexible availability, including days, evenings, weekends and holidays
Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
Enjoy working as part of a team, as well as independently
Resourceful and able to adapt quickly to changing priorities
No prior education or experience required
Essential Physical Requirements :
Maintaining a stationary position, walking and reaching with hands and arms
Frequent use of computers and handheld electronic equipment
Reaching, crouching, kneeling, stooping, color vision and climbing ladders