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Client advisor Jobs in Henderson, NV
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Client Advisor - Rolex Boutique, Las Vegas
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PradaLas Vegas, USClient Advisor - Rolex Boutique, Las Vegas
Tourneau|BuchererLas Vegas, NV, US- Full-time
Job Title : Client Advisor, Rolex
Reports to : Store Director, Boutique Manager
Division : Retail, Brand Boutique
OVERVIEW
The Client Advisor-Rolex is responsible for providing an outstanding client experience and meeting or exceeding sales objectives, with a specialized ambassador focus on the Rolex brand. This advisor will be an expert on the heritage of the brand, product line and stock within the store. Creating an outstanding client experience is a critical aspect of this job. It is accomplished by creating a positive, inviting and elevated environment for the discerning client.
It is crucial that Client Advisor-Rolex focuses on developing a long-term relationship with the client that is based upon trust so the client is more likely to think of purchasing from the store in the future. This includes strategically following-up, embracing and utilizing the CRM system and tools and handling escalated issues with outstanding diplomatic skills.
ESSENTIAL JOB RESPONSIBILITIES
Ensure an outstanding client experience
- Work to create a positive, inviting and elevated environment for the discerning client.
- Be enthusiastic and demonstrate a passion for watches and jewelry.
- Responsible for training other Client Advisors and ensuring they are knowledgeable of the
brand's unique heritage, the range of products, and specific product attributes and availability.
etc.) to be certain every client experiences the luxury of Rolex to the fullest.
elevate the Rolex discovery journey
available within their store location.
brand.
fullest in order to preserve the luxury status of the product.
Meeting or exceeding sales objectives
targets.
likely to think about visiting and buying from the store in the future. As appropriate, follow-up
with clients utilizing the CRM system. This may include but is not limited to birthday cards,
holiday cards, informing clients of new merchandise and inviting customers to special events /
campaigns.
performance.
Other
Training
Brand Management
stock).
Requirements
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.