Client coordinator Jobs in Chicago, IL

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CLIENT SERVICE COORDINATOR Chicago, IL Hybrid

THE RUNDOWN Playfly Sports is looking for a Client Service Coordinator to join our team in Chicago.

The Client Service Coordinator (CSC) supports revenue growth across all Linear and Digital offerings within an assigned set of accounts by assisting agencies and clients throughout the sales process. The CSC develops a strong understanding of Playfly's integrated Linear and Digital solutions and manages the fulfillment of advertising orders from initial placement through invoicing and payment. WHAT YOU'LL ACCOMPLISH

• Review sales packages and book advertisement orders for multiple agencies across regional sports networks using the internal ad management system
• Monitor airtime to ensure advertising orders meet contractual deliverables; resolve discrepancies by rebooking orders in coordination with Account Executives and Client Service Representative
• Function as first-level support for advertising agencies, addressing value requests, questions, and order revisions, and escalating complex issues as needed
• Collaborate with and support Client Service Representative on all account stewardship and client management processes
• Support sales operations through billing and reconciliation, ensuring accurate client invoicing and timely resolution of issues
• Create, update, and format client-facing Excel reports and PowerPoint presentations, revising data and refining design to support sales and client communications
• Provide background research on potential client targets and industry categories at the request of senior sales team members
• Attend sales meetings, edit proposals, and complete administrative tasks to support the end-to-end sales process
• Manage priorities across assigned accounts under the direction of senior sales team members
• Build industry knowledge and stay current on relevant sports issues, events, and market trends
• Perform other job-related duties as assigned

WHAT YOU'LL BRING

TRAVEL, LIFTING, PHYSICAL REQUIREMENTS

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The base pay range for this role is :

$40,000-$50,000 USD

WHAT WE DO Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com WHAT WE STAND FOR At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it's just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve. EEOC & DIVERSITY STATEMENT Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. ACCOMMODATIONS Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact recruiting@playfly.com. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time

Equal Opportunity Employer

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