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Client coordinator Jobs in Rochester, MN

Last updated: 1 day ago
  • Promoted
CLIENT SERVICES DIRECTOR

CLIENT SERVICES DIRECTOR

Advatix, Inc.MN, United States
Full-time
The Client Services Director (CSD) is a leadership role responsible for ensuring client satisfaction, retention, and growth by delivering exceptional service and fostering strong relationships.This...Show moreLast updated: 7 days ago
  • Promoted
INTAKE COORDINATOR

INTAKE COORDINATOR

St. Croix HospiceMN, United States
Full-time
The Intake Coordinator is responsible for the patient intake process including maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, ...Show moreLast updated: 3 days ago
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SENIOR CLIENT SERVICES DIRECTOR

SENIOR CLIENT SERVICES DIRECTOR

Canteen OneMN, United States
$125,000.00–$150,000.00 yearly
Full-time
Salary : $125,000 - $150,000 / year.Other Forms of Compensation : Annual bonus potential.We are the national account management arm for Canteen, the largest and most experienced food and retail servi...Show moreLast updated: 4 days ago
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LIFESPA-COORDINATOR

LIFESPA-COORDINATOR

Life Time, Inc.MN, United States
$13.25 hourly
Full-time
The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller's expectations, presenting a cheerful...Show moreLast updated: 4 days ago
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PRODUCTION COORDINATOR

PRODUCTION COORDINATOR

Interior Logic GroupMN, United States
Full-time
At Crew2, we know great things happen when talent and opportunity cross paths.We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and...Show moreLast updated: 5 days ago
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PATIENT COORDINATOR

PATIENT COORDINATOR

MNGIMN, United States
$20.98–$24.16 hourly
Full-time
Thursday 8 : 30am-5pm, Friday 7 : 30am-4pm.Office / Remote (Training will take place in person).Where an applicant may fall on the salary range will vary based on a variety of factors, including but not ...Show moreLast updated: 4 days ago
Client Service Coordinator

Client Service Coordinator

Banfield Pet HospitalRochester, MN, US
$16.16–$23.35 hourly
Full-time
CLIENT SERVICE COORDINATOR - MN.SUMMARY OF JOB PURPOSE AND FUNCTION.The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of th...Show moreLast updated: 30+ days ago
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Sales Coordinator

Sales Coordinator

Madonna Living Community, RochesterRochester, MN, United States
Full-time
Associates of Benedictine Health System (BHS) enjoy a variety of benefits when joining our team.The Sales Coordinator is responsible for managing census through relationship management with prospec...Show moreLast updated: 8 days ago
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REGISTRATION COORDINATOR

REGISTRATION COORDINATOR

Land O'Lakes, Inc.MN, United States
Part-time
The main responsibilities are to project coordinate finished artwork of domestic and international branded products with internal customers and external business partners.Proofing of company brands...Show moreLast updated: 1 day ago
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BILLING COORDINATOR

BILLING COORDINATOR

Jamar CompanyMN, United States
$20.20–$30.00 hourly
Full-time
Our team is diverse, passionate, and dedicated to making a positive impact in the industry locally, regionally and nationally. We plan and execute work safely.We seek individuals who understand the ...Show moreLast updated: 1 day ago
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CARE COORDINATOR

CARE COORDINATOR

Twin Cities Pain ClinicMN, United States
Full-time
Position Title : Patient Services Care Coordinator.Supervisor : Director of Surgical Services.To provide our patients and community the most innovative and breakthrough treatment options to improve o...Show moreLast updated: 1 day ago
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Services Coordinator

Services Coordinator

CONNECTABILITY OF MN INCRochester, MN, US
Full-time
Summary : The Services Coordinator- Chore is responsible for the day-to-day responsibilities and operational.You will work with case managers, referral agents, clients, and.You will create and maint...Show moreLast updated: 30+ days ago
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CLINIC COORDINATOR

CLINIC COORDINATOR

Minnesota Community CareMN, United States
Full-time
As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care.Our patients predomin...Show moreLast updated: 3 days ago
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Sales Coordinator

Sales Coordinator

Van Meter Inc.Rochester, MN, United States
$21.17–$23.74 hourly
The Sales Coordinator plays a crucial role in creating lasting value for those we serve by serving as a key interface for all internal and external customers. The Sales Coordinator's primary respons...Show moreLast updated: 25 days ago
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Sales Coordinator

Sales Coordinator

Benedictine Health SystemRochester, MN, United States
Full-time
Associates of Benedictine Health System (BHS) enjoy a variety of benefits when joining our team.The Sales Coordinator is responsible for managing census through relationship management with prospec...Show moreLast updated: 5 days ago
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Program Coordinator

Program Coordinator

SilverCrestRochester, MN, US
$18.00–$19.50 hourly
Full-time
Start a new career as a Program Coordinator in the Activities Department of Shorewood, an Assisted Living Community!.Unleash your passion for creating memorable experiences as a Program Coordinator...Show moreLast updated: 25 days ago
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HEALTHCARE COORDINATOR

HEALTHCARE COORDINATOR

PDS HealthMN, United States
$19.00–$26.50 hourly
Full-time
Now is the time to join Chaska Commons Dental Group.You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level ...Show moreLast updated: 1 day ago
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CLIENT EXECUTIVE

CLIENT EXECUTIVE

NetApp, Inc.MN, United States
$211,140.00–$273,240.00 yearly
Full-time
NetApp, you'll take ownership of a portfolio of enterprise accounts within the.This role is responsible for driving new-sales growth through strategic account expansion and relationship development...Show moreLast updated: 1 day ago
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Safety Coordinator

Safety Coordinator

Egan CompanyRochester, MN, United States
$56,000.00–$85,000.00 yearly
Part-time
We are looking for a dedicated and proactive.In this role you'll play an integral role in Egan's safety culture through conducting training, ensuring compliance with safety regulations, and serving...Show moreLast updated: 30+ days ago
  • Promoted
ACCOUNTING COORDINATOR

ACCOUNTING COORDINATOR

Nexus Family HealingMN, United States
$25.00–$28.00 hourly
Full-time
Nexus Family Healing is looking to add a Accounting Coordinator to our fantastic Home Office team!.The Accounting Coordinator is responsible for performing accurate and timely accounting processes ...Show moreLast updated: 2 days ago
CLIENT SERVICES DIRECTOR

CLIENT SERVICES DIRECTOR

Advatix, Inc.MN, United States
7 days ago
Job type
  • Full-time
Job description

Client Services Director

Role Summary

The Client Services Director (CSD) is a leadership role responsible for ensuring client satisfaction, retention, and growth by delivering exceptional service and fostering strong relationships. This role involves strategic planning, team leadership, and cross-functional collaboration to enhance customer experience and drive business success. The CSD will oversee client success teams, implement best practices, and work closely with internal departments to ensure clients achieve their goals with the company's products and services.

Key Responsibilities :

Service Delivery & Operational Excellence

  • Ensure consistent, high-quality service delivery that meets or exceeds client expectations.
  • Work closely with product and technical teams to resolve client issues and improve service efficiency.
  • Develop and implement client success programs, including training materials and best practices.
  • Leverage data and analytics to refine processes and optimize the customer journey.

Client Relationship Management

  • Ensure clients receive maximum value from products and services, driving satisfaction and retention.
  • Develop and maintain deep relationships with key clients, acting as a trusted advisor.
  • Oversee client onboarding and implementation, ensuring a seamless experience.
  • Gather client feedback to identify areas for improvement and innovation and drive change

    • Strategic Leadership

  • Help define and execute a client success strategy that aligns with overall business goals.
  • Lead and mentor a client success team, promoting a culture of collaboration and client advocacy.
  • Establish key performance metrics to measure client satisfaction, retention, and team efficiency.
  • Identify industry trends and emerging needs to enhance service offerings.

    • Business Development & Growth

  • Partner with the sales team to identify expansion opportunities within existing accounts.
  • Develop and execute strategies for upselling and cross-selling to maximize revenue growth.
  • Represent the company at industry events, networking opportunities, and client meetings to strengthen relationships.
  • Support contract renewal negotiations to ensure long-term partnerships.

    • Team Leadership & Development

  • Build, train, and manage a high-performing client success team.
  • Provide continuous coaching, feedback, and professional development opportunities.
  • Foster a culture of proactive client engagement and data-driven decision-making.
  • Conduct regular performance evaluations and implement strategies for improvement.

    • Required Qualifications & Experience

    Education & Training :

  • Bachelor's degree in Business Administration, Marketing, Communications, or a related field
  • MBA preferred
  • Certifications in customer success, leadership, or business development are a plus.

    • Professional Experience :

  • 7-10 years of experience in client success, account management, or customer experience.
  • Proven ability to manage client relationships and drive business growth.
  • Experience leading and developing teams in a dynamic environment.
  • Strong knowledge of customer success strategies, business operations, and service excellence.

    • Key Skills & Competencies :

  • Outstanding communication, negotiation, and relationship-building skills.
  • Strong leadership and team management capabilities.
  • Analytical mindset with a data-driven approach to client success.
  • Ability to collaborate cross-functionally and drive organizational improvements.
  • Proficiency in CRM platforms, project management tools, and data analytics software.
  • Ability to manage multiple priorities in a fast-paced environment.

    • Archway is committed to building a diverse workforce by attracting, developing, and retaining employees. We believe that through having a diverse workforce, we will be employing the best talent and leveraging diverse and unique skills and perspectives.