Client manager Jobs in Seattle wa
- Promoted
Client Success, Account Manager
Read AISeattle, WA, US- Promoted
Client Experience Manager II
PorterSeattle, WA- Promoted
Private Client Account Manager
The Partners Group - ExternalRenton, WA, US- Promoted
Client Success Manager- Retail Media
SkaiSeattle, WA, United States
Client Implementation Manager
Reliance MatrixSeattle, WA- Promoted
Associate Client Manager Seattle WA
World Wide TechnologySeattle, Washington, US- Promoted
Client Success Manager
VirtualVocationsRenton, Washington, United States- Promoted
Digital Marketing Client Manager
All Things HR, LLCSeattle, Washington, US- Promoted
Client Account Manager
Gulfstream Strategic PlacementsSeattle, Washington, US- Promoted
Associate Client Manager - Seattle, WA
HobbsnewsSeattle, Washington, US
- Promoted
Client Success Manager
Seattle Corporate SearchSeattle, Washington, US- Promoted
Client Engagement Manager 4
FlexportBellevue, WA- Promoted
Associate Client Manager - Seattle, WA
Hispanic Technology Executive CouncilSeattle, WA, United States- Promoted
Client Relationship Manager
Staubli CorporationSeattle, WA, US- Promoted
- Promoted
Client Engagement Manager Travel Services
Your RAD TravelsSeattle, Washington, USA- Promoted
WFH Client Account Manager
AO Globe Life - Madison LedetSeattle, Washington, US- Promoted
Corporate Trust - Client Manager
US BankSeattle, Washington, US
Client Relationship Manager
Globe Life AO - New YorkSeattle, WA, USClient Success, Account Manager
Read AISeattle, WA, US- Full-time
Job Description
Job Description
About Us :
Read AI is a leading productivity AI company focused on helping individuals and businesses optimize their workflows across meetings, messages, and email. With seamless cross-platform integration with Microsoft Teams, Google Meet, Zoom, Slack, Hubspot, and Salesforce, Read AI revolutionizes how teams connect and collaborate by providing an AI copilot wherever they work.
We're excited to share that we recently closed a $50 million Series B funding round, led by Smash Capital, with continued support from existing investors Madrona and Goodwater Capital. This new funding brings our total to $81 million, just six months after our Series A. We're just getting started, so if you're passionate about shipping early, often, and impacting millions, we'd love for you to join our growing team!
Job Summary :
The Account Manager will be a key contributor to the Customer Success team in ensuring the smooth operation of client accounts. This role involves coordinating between clients and internal teams, managing client communications, and helping to deliver exceptional service. The ideal candidate is a proactive problem-solver with excellent communication skills and a keen attention to detail.
Key Responsibilities :
- Client Support : Serve as a primary point of contact for clients, addressing inquiries and resolving issues in a timely and professional manner via Zendesk and email.
- Project Coordination : Support the planning and execution of client projects, ensuring they are delivered on time and within scope.
- Communication : Facilitate clear and consistent communication between clients and internal teams, ensuring all parties are informed and aligned.
- Account Management : Day-to-day management of client accounts, including setting up and leading client meetings, preparing reports, and tracking project milestones.
- Task Ownership : Take ownership of tasks and internal projects to ensure they are completed to the highest standard.
- Documentation : Maintain accurate records of client interactions, project progress, and deliverables. Update CRM systems with relevant information.
- Reporting : Prepare regular status reports and presentations for clients and internal stakeholders, highlighting key metrics and insights.
- Market Research : Conduct market research to identify trends, competitor activities, and opportunities to enhance client offerings.
- User Interaction : Educate users on how to effectively use Read AI, troubleshoot issues, and provide comprehensive support.
- Process Improvement : Identify and recommend improvements to account management processes and workflows to enhance efficiency and client satisfaction.
Qualifications :
Successful track record of maintaining and growing client accounts.
Why Read AI?
The annual total cash compensation range is $70,000 to $90,000 however actual salaries can vary based on a candidate's qualifications, skills and competencies.