Client relations specialist Jobs in Ontario, CA

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to :

Work in an entrepreneurial and dynamic environment with a chance to make an impact.

Develop lasting relationships with great people.

Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Carrier Relations Specialist I

The Carrier Relations Specialist I assists in the execution of the transportation procurement strategy for an assigned region.

Essential Functions

Primary daily point of contact for carrier partners within a given region

Assist in the procurement of short term and tactical transportation capacity

Communicating Key Performance Indicators to carrier partners and leverage contractual obligations and relationship to ensure compliance

Communicate daily sourcing needs to carriers while optimizing and maximizing contracted capacity

Attend / lead selected carrier meetings including compiling and evaluating summaries of carrier performance

Identify cost-saving opportunities to reduce Total Cost of Ownership for assigned region

Provide recommendations for supplier process improvements

Interaction with various supply chain departments to drive transportation initiatives

On-board, train, and develop new carriers

Work with suppliers to track pricing and capacity changes

Involved in department strategy that include setting team goals, project creation / evaluation, and serving as a project lead for procurement initiatives

Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications

Minimum Qualifications :

0 Years – Experience in Field

• experience may include a combination of work experience and education

Preferred Qualifications :

2 Years– Experience in Field

Competencies

Proficient in Microsoft Excel, Word and Outlook

Experience with Oracle (OTM) preferred

Ability to manage multiple sources of information and make independent and timely decisions

Strong verbal and written communication skills

Detail oriented and accurate

Team oriented – collaborates well in a group and contributes in reaching shared goals

Solution driven – Identifies and problem solves through high volume work load with urgency

Ability to prioritize multiple tasks effectively

Strong relationship building skills

Strong customer advocacy skills

Strong leadership skills and ability to delegate

Ability to analyze customer / carrier / order trends pertaining to specific account

Change Management - communicates changes effectively; builds commitment and overcomes resistance.

Ability to identify, suggest and implement process improvements

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success :

Lead Like an Owner

Makes safety the number one priority

Keeps alert for safety issues and escalates immediately

Effectively prioritizes tasks based on department goals

Shows respect to others and confronts interpersonal issues directly

Prioritizes resolution of customer issues effectively

Responds promptly and honors commitments to internal and external customers

InnovACT

Makes recommendations to continuously improve policies, methods, procedures, and / or products

Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances

Increases performance through greater efficiency

Find a Way

Seeks to develop technical knowledge through learning from other experts

Understands interdepartmental impact of individual decisions and actions

Seeks solutions rather than placing blame

Empowered to be Great

Consistently looks for ways to improve one’s self through growth and development opportunities

Communicates clearly and promptly up, down, and across

Communicates effectively to manage expectations

Education

Minimum Required :

Associate's Degree in (Supply Chain, Logistics) or equivalent work experience

Preferred :

Bachelor's Degree in (Supply Chain, Logistics) or equivalent work experience

Certification / License :

Required : N / A

Preferred : N / A

Foreign Language

Required : None Required

Preferred : None Required

Typical Compensation Range

Pay Rate Type : Salary

$71,314.38 - $92,708.69 / Yearly

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family :

Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.

Paid Time Off for holidays, sick time, and vacation time

Paid parental and caregiver leaves

Medical, including virtual care options

Dental

Vision

401(k) with company match

Health Savings Account with company match

Flexible Spending Accounts

Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members

Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements

Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan

Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.

Tuition reimbursement, college savings plan and scholarship opportunities

And more!

https : / / careers.niagarawater.com / us / en / benefits

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Niagara Bottling, LLC has been family owned and operated since 1963. Niagara is a leading bottled water manufacturer in the U.S., supplying major retailers across the nation. With incredible growth over the past several years, the career possibilities at Niagara are endless!

Niagara’s culture is fast-paced, innovative and intensely collaborative. Our Team Members are passionate, driven and always find a way to get the job done. We work hard and play hard while staying true to our family atmosphere.

From competitive benefits and retirement options to educational reimbursements, ongoing training courses and exciting career advancement opportunities, at Niagara we truly take care of our Team Members.

We hope that you consider joining our Niagara family!

Niagara Bottling LLC is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and / or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.