Talent.com

Client service associate Jobs in Huntington Beach, CA

Create a job alert for this search

Client service associate • huntington beach ca

Last updated: 2 days ago

Service Client Advisor - South Coast Plaza

Bucherer USACosta Mesa, CA, United States
$20.00 hourly
Full-time

The Service Client Advisor is responsible for providing an outstanding client experience from in-take of the watch for repair throughout the service process.The Service Client Advisor is also respo... Show more

Customer Service Associate I

Dollar TreeFountain Valley, CA, United States
Part-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more

Client Coordinator

CresaNewport Beach, CA, US
Full-time

At Cresa, we believe our clients deserve better.A better space to work, create, build, grow.A better outcome for their people and organization.A better partner who puts their needs first, helping t... Show more

Customer Service Associate

Savers Value VillageHuntington Beach, CA, United States
Full-time +1

Location: Huntington Beach, CA, United States.Pay Range: Our starting pay ranges from $17.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value pric... Show more

Customer Service Associate

BLISS Car WashHuntington Beach, California, United States
$16.90 hourly
Full-time +1
Quick Apply

Customer Service Associate (Full & Part Time) – $500 Sign-On Bonus.At BLISS car wash, this is not just a job—it’s an opportunity to grow, earn, and be part of a high-energy team.We create smile... Show more

Security Associate / Customer Service Greeter

Crossroads Trading Co. Inc.Costa Mesa, CA, US
$19.00 hourly
Full-time

Help Keep Our Stores Safe and Welcoming.As a Crossroads Security Floor Associate, you’ll help provide a safe working environment for our teams and a positive shopping experience for our customers.C... Show more

Associate, Client Service - Aristotle Pacific Capital

Aristotle Capital ManagementNewport Beach, CA, US
Full-time
Quick Apply

Join Our Team at Aristotle Who We Are Aristotle is a majority employee-owned investment management organization with offices in Los Angeles, Newport Beach, Boston, and Sarasota.We specialize in equ... Show more

Registered Client Service Associate

StifelNewport Beach, CA, US
Full-time

Under immediate supervision, Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide... Show more

Bilingual Client Relations Associate

Avrek LawNewport Beach, CA, US
Full-time
Quick Apply

Step into the front lines of client care—and show the world how exceptional service really sounds.Every day brings a new set of stories, personalities, and challenges, so no two days are ever the s... Show more

Customer Service Associate

SaversHuntington Beach, California
$17.00–$17.92 hourly
Full-time +1

Position at Savers / Value Village.Job Title: Customer Service Associate.Pay Range: Our starting pay ranges from $17.As one of the largest for-profit thrift operators in the United States, Canada a... Show more

Client Engagement Senior Associate, Tax Operations

CroweCosta Mesa, CA, United States
Full-time

Your journey at Crowe starts here:.At Crowe, you can build a meaningful and rewarding career.With real flexibility to balance work with life moments, you're trusted to deliver results and make an i... Show more

Sales and Service Associate

24 Hour FitnessMidway City, CA, United States
$16.90 hourly
Full-time

At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world.We are passionate about providing a fitness community that is accessible, affordable, and welcoming to eve... Show more

Registered Client Associate/Client Associate

Royal Bank of Canada>Westminster, United States of America
Full-time

Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of our branch serving financial advisors and our clients.As a Client Associate/Registered Client Associate, bec... Show more

Client Advisory Associate

Whittier Trust CompanyNewport Beach, CA, United States
$65,000.00 yearly
Full-time

Whittier Trust is the oldest privately owned multi-family office headquartered on the West Coast, providing exceptional client service and highly customized investment solutions for high-net-worth ... Show more

PARS Client Service Coordinator

Public Agency Retirement ServicesNewport Beach, CA, USA
$35.00 hourly
Full-time
Quick Apply

Job Ad – Client Services Coordinator.About Public Agency Retirement Services.Rooted by our mission and driven by our company values, PARS continues to achieve key milestones and establish ind... Show more

Veterinary Client Service Representative

Garden Grove Dog & Cat HospitalGarden Grove, CA, US
$18.00 hourly
Full-time

We are offering an up to $1,000 Sign-On Bonus to qualified candidates.Garden Grove Dog and Cat Hospital is hiring an experienced Customer Service Representative to join our amazing team! The Custom... Show more

Customer Service Associate

Savers / Value VillageHuntington Beach, CA, US
$17.00–$17.92 hourly
Full-time +1

Job Title: Customer Service Associate.Pay Range: Our starting pay ranges from $17.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-o... Show more

Guest Service Associate

Aqua Tots Swim School - Aqua Tots LA, LLCCosta Mesa, CA, USA
$18.00 hourly
Part-time
Quick Apply

Then look no further because Aqua Tots Swim Schools is where you want to be!.Aqua Tots is looking for a Guest Service Associate.Must be friendly, able to multitask, work with a team, work in a.Posi... Show more

Front Desk Sales Associate / Customer Service

Elements MassageCosta Mesa, CA, United States
Full-time

If you're looking for a retail sales associate/customer service job where you can positively change the lives of clients in a meaningful way, then look no further!.We offer competitive base hourly ... Show more

Senior Associate Private Client Services

AndersenCosta Mesa, CA, United States
$100,000.00 yearly
Full-time

Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen!/h2pAt Andersen, we dont just offer a career; we provide a thrilling expedition into the world of Tax, Valuatio... Show more

People also ask
Service Client Advisor - South Coast Plaza

Service Client Advisor - South Coast Plaza

Bucherer USACosta Mesa, CA, United States
2 days ago
Salary
$20.00 hourly
Job type
  • Full-time
Job description

Service Client Advisor

The Service Client Advisor is responsible for providing an outstanding client experience from in-take of the watch for repair throughout the service process. The Service Client Advisor is also responsible for meeting or exceeding monthly sales goals for accessories, service and supporting the Bucherer USA trade-in program.

Ensure an Outstanding Customer Experience

  • Work to create a positive, inviting and fun environment for the discerning client.
  • Create a relationship with the client:
    • Greet the client when he or she approaches the counter.
    • Listen to the needs of the client and ask questions to identify the issue with watch.
    • Demonstrate outstanding product and department knowledge.
    • Educate the client on the time, cost and what is entailed in servicing their timepiece.
    • Fully explain what is covered by warranty.
    • Ultimately gain the clients trust and ensure there are not any questions or uncertainties on the part of the client.
  • Explain the value of being a Bucherer 1888 customer, including the complementary estimate and also the warranty provided on all watch repairs.
  • Obtain client contact information utilizing the CRM system to build an on-going relationship.
  • Be enthusiastic and demonstrate a passion for watches.
  • Ensure the Service Counter is clean and has inviting displays.
  • Follow-up with clients on estimates to sell the watch repair, fully explaining benefits.
  • Periodically following-up with clients on the status of watch repairs.
  • When returning a repaired watch to a client:
    • Review details of watch repair with client.
    • Complete repair warranty card, if applicable.
    • Complete sale and thank the client for their business.
  • Follow-up with clients after completed repairs
  • Handle client issues with outstanding diplomatic skill, creating a positive experience for the client.

Meeting or Exceeding Sales Objectives (80%)

  • At a minimum, must meet service and accessories sales objectives.
  • Clearly understand daily sales objective for accessories and how it relates to monthly, quarterly and yearly targets.
  • Sell add-ons or accessories to clients that will enhance the use and appearance of their watch. This includes straps, bracelets, a new bezel, a new dial, watch cleaning, refinishing and/or crystal replacement.
  • If servicing the watch is not cost effective, encourage the client to take advantage of the Bucherer 1888 Trade in program.
  • Follow-up with clients to sell the repair estimate and confirm any repair approval, including all necessary and optional items.

Operational Responsibilities (20%)

  • Enter information in the service program for repairs requiring in-depth service. Close out ticket when client picks up the watch.
  • Create manual tickets for in-store quick service.
  • Follow-up on emails received from clients.
  • If needed, obtain insurance valuation for watches that are being sent-out for repair.
  • Using service program, the customer is to receive a receipt generated by the service system for a strap/accessory coming in from another location.
  • As needed, work with other stores on transfer of accessories.
  • Ensure all accessories are accounted for and secure.
  • Strictly adhere to all store security procedures.
  • Willing to be hands-on and work with the team to fulfill operational and organizational needs.

Requirements:

  • A passion for developing clientele, selling and providing best in class service.
  • Demonstrate an exemplary level of integrity and professionalism at all times.
  • Must be able to work a flexible schedule throughout the week.
  • Must have a polished and professional appearance with a positive attitude.

Qualifications:

  • The ideal candidate must have at least 1-3+ years of retail experience, preferably in the luxury market
  • Excellent communication, interpersonal and customer relation skills.
  • Sales driven and results orientated.
  • Proficient in data entry and have outstanding organizational skills.
  • Team player.
  • Adaptable with an attitude of continuous learning.
  • A bachelors degree is preferred.
  • Bi-lingual language proficiency is a plus to cater to our international customer base.

Salary: $20.00-23.00 per hour plus bonus

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.