Client service representative Jobs in North Las Vegas, NV
- Promoted
Client Service Representative
CU •AnswersLas Vegas, NV, US- Promoted
Client Service Representative
Boca Park Animal HospitalLas Vegas, NV, United States
Client Representative
EliteNorth Las Vegas, NV, US- Promoted
Client Service Associate
LPL Financial Holdings, Inc.Las Vegas, NV, United States
Client Service Representative - Part Time Relief / Casual
VCALas Vegas, NV
Client Care Representative
3 Day BlindsLas Vegas, NV, United States- Promoted
Customer Service Representative
Circle K Stores, Inc.North Las Vegas, NV, United States- Promoted
Customer Service Representative
Shift4Las Vegas, NV, United States- Promoted
Customer Service Representative
TELUS InternationalLas Vegas, NV, United States
Client Representative
Summit Strive ConsultingSpring Valley, NV, US- Promoted
Client Services Representative II
Bank of AmericaLas Vegas, NV, United States- Promoted
Customer Service Representative
SyscoLas Vegas, NV, United States- Promoted
Client Representative
Elite ServicesNorth Las Vegas, NV, United States- Promoted
Insurance Client Operations Representative
Marsh LLCLas Vegas, NV, United States- Promoted
Customer Service Representative
Mac IncNorth Las Vegas, NV, United States- Promoted
Client Services Representative
The Just One ProjectLas Vegas, NV, United States- Promoted
Customer Service Representative
FoundeverLas Vegas, NV, United States
Client Services Representative
Aloha Animal Hospital.Las Vegas, NevadaClient Service Representative
CU •AnswersLas Vegas, NV, US- Full-time
Job Description
Job Description
Description : POSITION SUMMARY
The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and / or escalation. The Level 1 Representative is a client facing support role and supports credit unions as it relates to software inquiries.
ESSENTIAL JOB FUNCTIONS
1. Provide day-to-day software support to customers via the telephone. Research problems as necessary and provide resolutions to customers. Escalate calls according to department expectations to Level 2 / Account Executive or other teams as outlined.
2. Research and document software problems and forward them to Account Executive for processing.
3. Take responsibility for increasing job knowledge, familiarity with credit union operations, and training and problem-solving skills.
4. Maintain a positive contribution as a member of the Client Service team and complete all tasks assigned by management to meet team objectives.
5. Provide on-site support and training as needed.
6. Complete all other duties as assigned by management.
JOB QUALIFICATIONS
1. High School graduate or equivalent is required.
2. Familiarity with credit union operations is preferred.
3. Excellent verbal communication and telephone skills; ability to compose single correspondence or other materials as directed.
4. Ability to use discretion when dealing with sensitive or confidential data.
5. Experience and aptitude using Microsoft application software (Outlook, Word, Excel, and PowerPoint) preferred.
6. Superior typing, telephone and basic clerical skills preferred.
7. Excellent organizational skills : ability to effectively handle multiple priorities and meet deadlines.
8. Thoroughness, excellent attention to detail; ability to take initiative and work independently.
9. Requires valid driver’s license.
- Answers is an Equal Employment Opportunity employer that supports the unique perspectives and experiences from all employees and supports a collaborative community spirit. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any status or condition protected by applicable federal, state or local laws.
Requirements :