Client services manager Jobs in Chicago, IL

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit

JOB DESCRIPTION SUMMARY

This role supports the strategic and daily management of the Client Services team of the assigned area by gathering and analyzing financial data pertaining to assets currently being marketed for sale, conducting detailed underwriting of potential management assignments, interpreting market trends, forecasts, and financial results, and interfacing with clients to improve customer satisfaction.

JOB DESCRIPTION

Ideal candidate will reside in Chicago.

• Compiles and analyzes financial information to prepare and create underwriting models to assist acquisition pursuits on behalf of management clients.
• Works with Client Services team to engage clients throughout acquisition pursuit process to assist with potential investment decisions related to rental trends, expense management, value add opportunities, cap rate trends, valuation methodologies, etc.
• Meets with prospective purchasers of potential assets to enhance interest in Greystar’s potential management services and continues to foster the development of those clients.
• Meets with and assists developers to facilitate the creation of development underwriting by analyzing market comp data, potential development pipeline information, and analysis of competing assets’ expenses, amenity analysis, and feasibility studies.
• Works with Client Services, operations, and marketing teams to facilitate responses to Requests for Proposals for potential management assignments.
• Performs market surveys for due diligence by preparing metrics, comparing and analyzing data, and finalizing roll- ups for audits.

#LI-DM1

The salary range for this position is $60,000- $75,000

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses If you receive suspicious requests, please report them immediately to