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Client services manager Jobs in Tallahassee, FL

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Client services manager • tallahassee fl

Last updated: 13 hours ago

Client Relationship Manager

Corporation Service CompanyTallahassee, FL, United States
Full-time

Tallahassee, FL/Lewisville, TX .The Strategic Account Manager (SAM) is responsible for protecting and growing CSC’s existing revenue base through proactive client engagement, risk identification, a...Show more

CITIZEN SERVICES OPERATIONS MANAGER - 41001114 1

State of FloridaTALLAHASSEE, FL, US
Full-time

Agency: Office of the Attorney General.Working Title: CITIZEN SERVICES OPERATIONS MANAGER - 41001114 1.Posting Closing Date: 04/17/2026 .We are looking to hire reliable, professional, and compassio...Show more

Client Service Coordinator - 005315

Banfield Pet HospitalTallahassee, FL, US
Full-time

SUMMARY OF JOB PURPOSE AND FUNCTION.The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in te...Show more

Surgical Services Aide PRN

HCA HealthcareTallahassee, FL, United States
Full-time

Do you have the career opportunities as a Surgical Services Aide PRN you want with your current employer? We have an exciting opportunity for you to join HCA Florida Capital Hospital which is part ...Show more

IT Support Services Manager

InsideHigherEdTallahassee, Florida, United States
Full-time +1

Department of Information Technology Services (ITS).Leads and oversees the day-to-day delivery of information technology services supporting the FSU Multidisciplinary Center (MDC) and the Florida I...Show more

 • Promoted

Personal Lines Account Manager - Private Client

5HQ Hub International Florida, a Division of Hub International Midwest LimitedCentennial Place,FL,Tallahassee
Full-time

HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee bene...Show more

Client Technologies Technician

Siritech Solutions CorpTallahassee, FL, USA
Full-time

We are looking for a Client Technologies Technician to provide Tier 2 technical support for desktops, laptops, and IT systems.The role involves installing, maintaining, and troubleshooting hardware...Show more

Manager, Client Technologies

Connective Business SolutionTallahassee, FL, US
Full-time
Quick Apply

General Characteristics Responsible for providing IT users with desktop equipment and support, determining user needs and incorporating them into the design and overall plan for desktop support.The...Show more

Engineering Services Manager

Trilon GroupTallahassee, Florida, US
Full-time
Quick Apply

Engineering Services Manager for the DRMP Tallahassee office.You will be directly managing a team of engineers, technical staff, and student interns to ensure the successful execution of engineerin...Show more

Senior Client Rate Analyst

Holland & Knight LLPTallahassee
Full-time

We are seeking a Senior Client Rate Analyst to join our team.The Senior Client Rate Analyst serves as the primary coordinator for all tasks and processes related to non-standard client fee arrangem...Show more

Remote Client Support Representative - Travel

Cross Borders with AlexTallahassee, Florida, United States
Remote
Full-time
Quick Apply

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p...Show more

Remote Client Support Representative - Travel

Lees Dream VacationsTallahassee, FL, USA
Remote
Full-time
Quick Apply

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p...Show more

Client Services Specialist

All Financial FreedomTallahassee, Florida, United States
Full-time

This position is designed for professionals seeking long-term career growth, increased responsibility, and leadership development within a structured organization.This opportunity is ideal for prof...Show more

Luxury Spa Sales & Client Experience Manager

Dermafix SpaTallahassee, Florida, United States
Full-time +1

Now Hiring: Luxury Spa Sales & Client Experience Manager ✨.K+ Earning Potential | High-End Wellness Spa | Paid Training & Perks.Full-Time or Part-Time | Flexible Schedule.In-person (Travel to nearb...Show more

Member Services Representative

Capital Health PlanTallahassee, FL, USA
Full-time
Quick Apply

Answers calls, regarding inquiries from insurance plan members and the community at-large.Provides verbal and/or written responses to inquiries, or refers contact to appropriate party.Provides assi...Show more

PERSONNEL SERVICES SPECIALIST

Florida State JobsTallahassee, FL, United States
Full-time

This open competitive advertisement is for an OPS (Other Personal Services) position located at Central Office in Tallahassee, FL in Retirement & Benefits.The mission of the Retirement & Benefits s...Show more

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Environmental Services Attendant

SodexoTALLAHASSEE, FL, US
Full-time +1

Environmental Services Attendant.TALLAHASSEE MEMORIAL HOSPITAL - 40030003.Varying shifts, days/hours (open availability preferred).More details will be provided during the interview process.Working...Show more

PROJECT MANAGEMENT SERVICES

IntellectFacesTallahassee, FL US
Full-time

Produce and revise scheduling documents or project timing tables for WIC Management Information Systems (MIS) changes and WIC Electronic Benefits Transfer (EBT) that require federal and state overs...Show more

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Client Relationship Manager

Client Relationship Manager

Corporation Service CompanyTallahassee, FL, United States
8 days ago
Job type
  • Full-time
Job description

Strategic Account Manager

On-Site

Tallahassee, FL/Lewisville, TX

Mon-Fri 8am-5pm

West Coast hours preferred

The Strategic Account Manager (SAM) is responsible for protecting and growing CSC’s existing revenue base through proactive client engagement, risk identification, and strategic collaboration with Sales. This role focuses on outbound activity to strengthen client relationships, mitigate attrition risk, and identify expansion opportunities within assigned accounts.

The SAM acts as a trusted advisor to key clients, ensuring service excellence while aligning CSC solutions to evolving client needs.Key Responsibilities 1. Revenue Retention & Risk Mitigation

  • Own and deliver against assigned client retention targets (., ≥98.6% annual retention).
  • Proactively identify at-risk accounts through service trends, engagement gaps, M&A activity, or competitive signals.
  • Execute structured retention strategies to prevent revenue erosion.
  • Partner with internal stakeholders to resolve issues impacting client satisfaction.

2. Proactive Outbound Client Engagement

  • Maintain a disciplined outbound cadence (calls, QBRs, business reviews, strategic check-ins).
  • Develop and execute account engagement plans for top-tier clients.
  • Build multi-threaded relationships across client organizations (legal, compliance, finance, procurement).
  • Position CSC as a strategic partner—not a transactional vendor.

3. Growth & Lead Generation

  • Identify and qualify cross-sell and upsell opportunities within existing accounts.
  • Generate and route qualified leads to Sales, partnering through deal progression where needed.
  • Collaborate on account expansion strategies and RFP responses.

4. Account Intelligence & Strategic Planning

  • Monitor client activity including:M&A signals & reportingOrganizational changesIndustry trends
  • Develop client communication stratagies.
  • Leverage data and CRM tools to prioritize outreach and actions.

5. Cross-Functional Collaboration

  • Partner with:Sales (for expansion and deal support)Client Experience / Service teams (for issue resolution)Product teams (for solution alignment and feedback)Backend support (for clean records/billing)
  • Act as the central point of coordination for strategic accounts.

Key Performance Indicators (KPIs)

  • Client Retention Rate
  • Outbound Activity Metrics
  • Lead Generation Volume
  • Client Engagement Scores (NPS Score)

Required Qualifications

  • 3–5+ years in Account Management, Client Success, or Relationship Management
  • Proven track record of retaining and growing enterprise accounts
  • Experience in proactive outbound engagement models
  • Strong product understanding and ability to identify revenue opportunities
  • Excellent communication and executive presence
  • Ability to manage complex client relationships and competing priorities
  • Experience working with CRM tools (., Salesforce)

Preferred Qualifications

  • Experience in corporate services, legal, compliance, or financial services industries
  • Familiarity with M&A activity and its impact on client needs
  • Background in consultative selling or account-based management
  • Experience supporting global or multi-entity clients