Customer Success is crucial for building strong customer relationships.We're looking for someone tech-savvy to ensure our clients have a great experience.
Develop and nurture relationships with sele...Show moreLast updated: 5 days ago
Promoted
Manager, Client Services
Alertus TechnologiesBaltimore, MD, US
Full-time
At Alertus, protecting people from harm is our mission and our passion.As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we ...Show moreLast updated: 12 days ago
Promoted
Digital Hacker Success Manager - Community
hackeroneBaltimore, MD, United States
$86,000.00–$108,000.00 yearly
HackerOne is the global leader in human-powered security, harnessing the creativity of the world's largest community of security researchers with cutting-edge AI to protect your digital assets.The ...Show moreLast updated: 12 days ago
Promoted
RN CLIENT CARE MANAGER
Home Helpers Home CareMD, United States
Full-time
The Client Care Manager is responsible for ensuring that our clients are receiving the best possible care.They will develop a Care Plan as part of the initial client intake session and keep it up-t...Show moreLast updated: 3 days ago
ControlUp is a Digital Experience Monitoring and Optimization platform that transforms the way IT admins manage their environment and troubleshoot issues.
Our product suite enables IT Admins to be m...Show moreLast updated: 1 day ago
Promoted
CLIENT SUCCESS ASSOCIATE
Arena AnalyticsMD, United States
Full-time
As the Client Success Associate, you are a motivated and detail oriented individual, who is passionate about customer satisfaction and eager to dive into the world of data analysis and customer sup...Show moreLast updated: 2 days ago
Client Success Manager Level III
BlueVoyantRemote in the United States, MD, US
Remote
Quick Apply
Client Success Manager Level III Location : Remote in the United States East Coast preferred US Citizenship Required The Position : The Client Success Team is composed of Client Success Managers (CSM...Show moreLast updated: 30+ days ago
Promoted
SENIOR CUSTOMER SUCCESS MANAGER
TrellixMD, United States
Full-time
Senior Customer Success Manager.Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work.
Our comprehensive, GenAI-powered platform helps organizations confronted b...Show moreLast updated: 1 day ago
Promoted
Customer Success Manager, Government
Thomson ReutersBaltimore, MD, United States
$104,300.00–$193,700.00 yearly
Full-time
The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson R...Show moreLast updated: 4 days ago
Promoted
Healthcare Client Services Manager
CieloBaltimore, Maryland, USA
$83,000.00–$110,000.00 yearly
Lead a high performing team to provide high quality services focused on exceeding the expectations of clients.Set clear performance standards and goals for the team.
Assess progress against goals an...Show moreLast updated: 20 days ago
Promoted
Client Success Specialist
Element Fleet CorporationBaltimore, MD, United States
$60,400.00–$83,050.00 yearly
Get started on an exciting career at Element!.Element employees make a difference in the lives of others every day.We are re-defining the fleet management industry to be people first, then business...Show moreLast updated: 21 days ago
Promoted
Senior Customer Success Manager, Enterprise
HackerOneBaltimore, MD, United States
$108,000.00–$122,000.00 yearly
Full-time
HackerOne is the global leader in human-powered security, harnessing the creativity of the world's largest community of security researchers with cutting-edge AI to protect your digital assets.The ...Show moreLast updated: 5 days ago
Promoted
(Canada) Customer Success Manager, Senior Living
PointClickCareCatonsville, MD, United States
$88,000.00–$95,000.00 yearly
PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real-time patient insights.
For over 20 years, the company has been focused on re...Show moreLast updated: 21 days ago
Client Success Manager
LifelancerMaryland, Maryland, United States
Remote
Full-time +1
Quick Apply
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture.We...Show moreLast updated: 27 days ago
Client Success Manager - Remote
Brewer AgencyGlen Burnie, MD, US
$150,000.00–$200,000.00 yearly
Remote
Quick Apply
Elevate Your Career with Limitless Growth Potential! Are you ready to take control of your career and achieve financial freedom? Join a company celebrated for its award-winning culture and explosiv...Show moreLast updated: 26 days ago
Promoted
Client Success Manager
VirtualVocationsBaltimore, Maryland, United States
Full-time
A company is looking for a Client Success Manager to enhance client satisfaction and engagement.Key ResponsibilitiesSupport and empower advisors by implementing engagement strategies to help them g...Show moreLast updated: 22 days ago
Promoted
Security Client Portfolio Manager
Allied UniversalBaltimore, MD, US
$80,000.00 yearly
Full-time
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose.
While working in a dynamic, diverse and inclus...Show moreLast updated: 5 days ago
At Motorola Solutions, we believe that everything starts with our people.We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.Our critical comm...Show moreLast updated: 5 days ago
Promoted
Client Success Expert (Remote)
INFUSEBaltimore, MD, US
Remote
Full-time
We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human.We do n...Show moreLast updated: 30+ days ago
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.
Responsibilities and Duties
Develop and nurture relationships with selected accounts for successful campaigns.
Be a trusted advisor and expert in our DemandFactor offerings.
Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
Manage account documentation, including reports and recommendations.
Handle post-sale account management, fostering growth through great customer service.
Qualifications
Excellent written and verbal communication skills with a strong connection to customer success.
Minimum two years of account management or customer service experience preferred.
Highly organized and detail-oriented, able to handle over 30 clients effectively.
Ability to thrive collaboratively in a team and independently with minimal supervision.
Strong problem-solving skills, with the ability to engage and interact with internal teams.
Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
Comfortable learning various software, from MS Office (Excel) to CRM systems.
Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment