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Client success manager Jobs in Charlotte, NC

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Client success manager • charlotte nc

Last updated: 18 hours ago

Client Success Associate

BotsplashCharlotte, NC, United States
Full-timeFull-time

We are seeking a passionate, driven, and customer-focused Client Success Associate to join our growing team.Botsplash partners with clients across the lending, fintech, and automotive industries, h... Show more

Client Success Senior Associate - Healthcare Services

ChaseCharlotte, NC, United States
Full-timeFull-time

Client Success Senior Associate.Be the hub of communication and help build deep and lasting relationships with our most complex Commercial & Investment Bank clients across the country.As a Client S... Show more

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Client Program Manager

MaerskCharlotte, NC, United States
$95,000.00 yearly$95,000.00 yearly
Full-timeFull-time

The Client Program Manager serves as the primary point of contact for a strategic global customer, responsible for driving customer success through strong stakeholder management, program leadership... Show more

Enterprise Client Marketing Manager

VanguardCharlotte, NC, United States
Full-timeFull-time

Enterprise Client Marketing Team Opportunity.We're building a new Enterprise Client Marketing team focused on deepening relationships with some of Vanguard's most important institutional clients.Th... Show more

SLED Territory Client Manager

SoftchoiceCharlotte, NC, United States
$74,000.00 yearly$74,000.00 yearly
Full-timeFull-time

At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen.As an IT solutions provider serving U.SMB organizations, as well as the entire Canadian market, we ... Show more

Client Success Executive

Quantum Health, Inc.Charlotte, North Carolina, United States, 28202
Full-timeFull-time

CirrusMD is redefining virtual care by delivering a Physician-first Care & Guidance solution that meets patients at their moment of need.Our text-based (or web) app connects patients with licensed ... Show more

Client Success Senior Associate - Healthcare Services

JPMorgan ChaseCharlotte, NC, United States
Full-timeFull-time

Client Success Senior Associate.Be the hub of communication and help build deep and lasting relationships with our most complex Commercial & Investment Bank clients across the country.As a Client S... Show more

Client Portfolio Manager

AssetMarkCharlotte, NC, United States
$140,000.00–$155,000.00 yearly$140,000.00–$155,000.00 yearly
Full-timeFull-time

This is a unique opportunity to help build AssetMark's Private Wealth business from the ground up.As a Client Portfolio Manager, you'll work directly with high-net-worth advisors and clients while ... Show more

Dealer Success Manager - Revenue

Capital OneCharlotte, NC, United States
Full-time +1Full-time +1

Dealer Success Manager - Revenue.As a Dealer Success Manager (DSM), you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the ... Show more

Client Development Manager

McAdamsCharlotte, NC, United States
Full-timeFull-time

Charlotte, North Carolina, United States.McAdams is a full-service land planning, landscape architecture, civil engineering, transportation, and geomatics firm located in North Carolina, South Caro... Show more

Client Success Senior Associate

J.P. MorganCharlotte, North Carolina, US
Full-timeFull-time

Be the hub of communication and help build deep and lasting relationships with our most complex Commercial & Investment Bank clients across the country.As a Client Success Senior Associate within t... Show more

Client Success Senior Associate - Healthcare Services

JPMorgan Chase Bank, N.A.Charlotte, US
$74,100.00–$120,000.00 yearly$74,100.00–$120,000.00 yearly
Full-timeFull-time

Be the hub of communication and help build deep and lasting relationships with our most complex Commercial & Investment Bank clients across the country.As a Client Success Senior Associate within t... Show more

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Manager, Customer Success

JDA TSGCharlotte, NC, US
$87,000.00 yearly$87,000.00 yearly
Full-timeFull-time

At JDA TSG, we equip many of the world's major brands with top-tier specialized talent, business process expertise, and technologies to drive their organizations in exciting new directions.What mak... Show more

Industrial Client Development Manager

RandstadCharlotte, NC, United States
Full-timeFull-time

Industrial Client Development Manager.With your passion for sales, you'll be out there connecting with businesses, showcasing our staffing power, and closing deals that drive our growth! You'll be ... Show more

Manager of Client Success

CRGCharlotte , North Carolina
Full-timeFull-time

Location: Charlotte, NC (Hybrid).Our client is a growth-focused, services-based organization partnering with clients to drive measurable business results and long-term success.They are seeking a Ma... Show more

Client Success Officer

JPMorgan Chase & Co.Charlotte, NC, United States
Full-timeFull-time

Be the hub of communication and help build deep and lasting client relationships.In this role, you will own the post-sales experience for complex client relationships and keep teams aligned around ... Show more

Client Account Manager - Experiences

Pacific Journey ConsultingCharlotte, North Carolina, United States
RemoteRemote
Full-timeFull-time
Quick Apply

We are looking for a Client Account Manager – Experiences to help clients research, plan, and coordinate personalized travel experiences.This role involves communicating with clients to understand ... Show more

Client Success Manager, Accounting & Consulting

IntappCharlotte, NC
Full-timeFull-time

The Client Success Manager, Accounting and Consulting is an individual contributor on Intapp’s Client Success team for the Accounting and Consulting industry.You will help accounting and consulting... Show more

Client Onboarding Manager

E4E Relief LLCCharlotte, NC, United States
Full-timeFull-time

E4E Relief empowers companies and employees to respond to crisis by providing a global, charitable solution in times of need.We partner with corporations nationwide to establish and administer disa... Show more

Program Manager, Student Success

Queens University of CharlotteCharlotte, NC, United States
Full-timeFull-time

Program Manager of Student Success.The Program Manager of Student Success (Advising, Engagement, and Retention) at the McColl School of Business is responsible for developing and implementing strat... Show more

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Client Success Associate

Client Success Associate

BotsplashCharlotte, NC, United States
30+ days ago
Job type
  • Full-time
Job description

Client Success Associate

US - Charlotte

Business Team

Full time

Salary

Job Description

We are seeking a passionate, driven, and customer-focused Client Success Associate to join our growing team. Botsplash partners with clients across the lending, fintech, and automotive industries, helping them deliver best-in-class digital engagement experiences.

The ideal candidate is someone who genuinely enjoys working with customers, thrives on solving problems, and is motivated to uncover opportunities that help clients grow. This role will play a key part in building strong, long-term relationships by serving as a trusted point of contact, guiding customers through platform best practices, and helping resolve issues alongside our internal teams.

If you're enthusiastic about technology, energized by client interaction, and excited to make an impact, we'd love to meet you.

Responsibilities

  • Guide new customers through implementation and training, ensuring their success with Botsplash
  • Ability to act as a consultant, provide tailored solutions, and handle conflict resolution.
  • Attend weekly client calls and review performance metrics
  • Act as the voice of the customer by relaying feedback and pain points
  • Create reports to show progress and inform strategy.
  • Monitor customer health and progress, identify risks of churn
  • Manage support inquiries and tickets
  • Work closely with the Dev/Product team to prepare a roadmap
  • Understand and implement client API integrations and assist with API integration projects
  • Look for opportunities for account growth through upselling or cross-selling.

Requirements

  • Hands on with technology change requests and system setup
  • Strong verbal and written communication skills
  • Strong research and analytical skills and problem-solving ability
  • Must be responsive, pro-active, enthusiastic, and adaptable
  • Genuine interest in technology and business with the desire to learn more
  • Previous internship experience in related role is a plus

Benefits

  • Medical, Dental, Vision and Life Insurance
  • Training and Education Allowance
  • Paid time off
  • Company observed Federal Holidays
  • 401K plan with matching

About Botsplash

At Botsplash, our goal is to help our enterprise clients "Be Where Their Customers Are". Our Software-as-a-Service platform helps businesses manage conversations and engagements with their customers across multiple digital channels SMS, Website Chat, Facebook, Video and others. We are a bootstrapped, profitable company and located in the Charlotte, NC area. Our clients are in Fintech, Lending, Insurance, Education and Auto industries.