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Client success manager Jobs in Coral Springs, FL

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Client success manager • coral springs fl

Last updated: 5 days ago
  • Promoted
Client Success Manager

Client Success Manager

GRUBBRRBoca Raton, FL, US
Full-time
We are seeking a strong Client Success Manager to join our team of outstanding professionals.This is an ever evolving position at GRUBBRR with lots of room to grow personally and professionally.You...Show moreLast updated: 30+ days ago
Client Success Manager

Client Success Manager

Pillr HealthBoca Raton, Florida, United States
Full-time
Success Manager, responsible for developing key client relationships.In this role, you will serve as a trusted advisor to our clients, ensuring they derive maximum value from our software solutions...Show moreLast updated: 7 days ago
Customer Success Manager - Retail

Customer Success Manager - Retail

INSPYR SolutionsPompano Beach, FL, United States
Permanent
Compensation : $150K-$170K Work Requirements : US Citizen, GC Holders or Authorized to Work in the US Customer Success Manager - Retail We are seeking a dynamic Senior Account Executive to join our t...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Manager

Client Success Manager

VirtualVocationsTamarac, Florida, United States
Full-time
A company is looking for a Client Success Manager to enhance client experiences and manage account relationships.Key Responsibilities Support high touch accounts in various industries and manage ...Show moreLast updated: 8 days ago
Manager, RCM Client Success

Manager, RCM Client Success

ModMedBoca Raton, FL, US
Full-time
We are united in our mission to make a positive impact on healthcare.South Florida Business Journal, Best Places to Work 2024. Fastest-Growing Private Companies in America 2024.Black Book Awards, ra...Show moreLast updated: 26 days ago
Senior Client Manager

Senior Client Manager

GallagherBoca Raton, Florida
Full-time
As the Senior Client Service Manager you will ensure delivery of exceptional service to Gallagher’s clients by actively managing client accounts. You will participate in branch initiatives and we wi...Show moreLast updated: 21 days ago
Customer Success Manager - US Remote

Customer Success Manager - US Remote

MultiplierFlorida, United States
Remote
Full-time
The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change.By removing barr...Show moreLast updated: 30+ days ago
  • Promoted
Client Engagement Coordinator

Client Engagement Coordinator

US Claims Capital LLCBoca Raton, FL, US
Full-time
US Claims is a leading provider of advances to personal injury victims and their families.US Claims’ mission is to provide much needed liquidity to an underserved market; providing financial ...Show moreLast updated: 8 days ago
  • Promoted
Client Service Associate

Client Service Associate

National Financial PartnersBoca Raton, FL, US
Full-time
As a Client Service Associate, your primary responsibility is to forge and nurture robust relationships with clients, advisors, and team members across the firm. This dynamic role places you at the ...Show moreLast updated: 5 days ago
  • Promoted
Client Service Associate

Client Service Associate

NFPBoca Raton, FL, US
Full-time
As a Client Service Associate, your primary responsibility is to forge and nurture robust relationships with clients, advisors, and team members across the firm. This dynamic role places you at the ...Show moreLast updated: 5 days ago
Customer Success Representative

Customer Success Representative

Answering Service CareMargate, Florida, United States, 33068
Full-time
Quick Apply
A Legacy of Excellence in Customer Service.ASC) has been a trusted live answering service for more than.From law firms and contractors to medical offices, franchises, insurance agencies, and more, ...Show moreLast updated: 30+ days ago
Client Associate

Client Associate

Rockefeller Capital ManagementBoca Raton, FL, US
Full-time
About Rockefeller Capital Management.Rockefeller Capital Management is a leading independent financial advisory firm – providing wealth management, asset management, and strategic advisory services...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Account Manager

Client Success Account Manager

Shoes For Crews North America, LLCBoca Raton, FL, US
Full-time
It’s our people that make.We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives. Our success comes from great team work a...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

DazosBoca Raton, FL, United States
Full-time
Role : Customer Success Manager (Mission Driven) - SMB.Amazing opportunity to join a mission-driven software company that serves the Mental & Behavioral Health space. Our products help Mental and Beh...Show moreLast updated: 19 days ago
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

JobspaddyFlorida
Remote
Full-time
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago
  • Promoted
Client Support Coordinator

Client Support Coordinator

The Siegel Law GroupBoca Raton, FL, US
Full-time
Client Support Coordinator - File Processor.This is a full-time in-office position •.We are seeking a highly organized and detail-oriented Client Support Coordinator to join our legal team.This role...Show moreLast updated: 22 days ago
Senior Manager, Veyer Client Onboarding (Remote)

Senior Manager, Veyer Client Onboarding (Remote)

Office DepotBoca Raton, FL, United States
Remote
Full-time
Client Onboarding : Gather and analyze client requirements to ensure successful implementation of fulfilment solutions.Develop and execute onboarding plans, including timelines, milestones, and deli...Show moreLast updated: 13 days ago
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Client Success Manager

Client Success Manager

GRUBBRRBoca Raton, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Client Success Manager

We are seeking a strong Client Success Manager to join our team of outstanding professionals. This is an ever evolving position at GRUBBRR with lots of room to grow personally and professionally. Your initiative, assertiveness, and outgoing enthusiastic attitude will be key components to your success.

About the position :

Reporting to the Director of Client Success within the Client Success Team, you will be the primary interface that is responsible for building and maintaining long-term relationships with clients, ensuring they achieve their desired outcomes, and maximizing the value they get from GRUBBRR's products and services. Promoting customer retention and reducing churn via product development support, proactive problem solving, building client relationships, managing the customer life-cycle, tracking success, upselling and cross-selling, establishing and tracking client KPIs, and action planning are some of the key elements of this position.

Responsibilities :

  • Develop relationships with key stakeholders and become an expert on a client’s implementation by understanding their goals and priorities
  • Help clients achieve their financial & technical goals by providing timely, proactive recommendations that will benefit their ongoing GRUBBRR usage
  • Communicate effectively with external and internal resources to provide timely updates
  • Advocate for innovation and early adoption of platform capabilities with software updates and best practices recommendations
  • Supervise and identify trends in GRUBBRR adoption and utilization, and provide guidance as the subject matter expert
  • Communicate as an intermediary between the GRUBBRR Engineering and Support teams as well as your clients to address product feature / technical hurdles
  • Forewarn customers of technology changes or potential disruptions to their service and advise on mitigation strategies
  • Provide proactive Communications in the event of a service degradation or disruption.
  • Participate in issues and act as an advocate for customers during the triage and resolution of high severity cases, driving business reliability and client satisfaction
  • Provide timely account or issue level summaries both internally and to the client
  • Identify and collaborate with internal teams to ameliorate renewal risks for both license and success plans
  • Demo existing unused Grubbrr capabilities / functionality
  • Contribute and collaborate internally to the GRUBBRR team, share knowledge and best practices with team members, contribute to internal projects and initiatives and serve as the customer use-case Subject Matter Expert (SME) for specific technical or process areas
  • Be a stakeholder and practitioner in GRUBBRR’s Core Values

Qualifications :

  • BA / BS Degree (or equivalent)
  • 3-5 years of relevant work experience in one or more of the following : Payment Processing Systems, Technology Consulting, Customer Success, and Enterprise Software
  • Comfortable in dealing with IT systems that support end to end business processes across the clients’ value chain
  • Large scale implementation experience involving attention to configuration management of technology
  • Navigate, call out and lead efforts on sophisticated client requests or projects involving multiple parties and enterprise systems
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Ability to prioritize, multi-task, and perform effectively under pressure
  • Skills for both analyzing technical concepts and translating them into business terms, and for mapping business requirements into technical features
  • Solid understanding of business processes (Sales, Service, Marketing, Support) business applications and automation
  • Basic understanding of software development process and of software design methodologies
  • Second language is a benefit.
  • Work location - Boca Raton, FL.
  • About GRUBBRR

    GRUBBRR is at the forefront of self-ordering technology, revolutionizing the way commerce is transacted. As a fast-growing fintech startup, we’re partnering with some of the world’s most recognizable brands and making waves in the industry. Our award-winning solutions are transforming how customers interact with businesses, and we’re inviting you to join us on this exciting journey.

    Our Innovative Product Line Includes :

  • Self-Service Kiosks : Sleek, intuitive designs that enhance the customer experience.
  • Contactless Ordering Systems : Fast and convenient ways to order with ease.
  • Point-of-Sale Systems : Powerful tools for seamless transactions.
  • Mobile & Online Ordering : Meeting customers wherever they are.
  • Kitchen Display Systems : Streamlining back-of-house operations.
  • Digital Menu & Progress Boards : Engaging, real-time updates for customers.
  • AI-Powered Self-Checkout : Leveraging computer vision for an effortless checkout experience.
  • Advanced SaaS Analytics : Driving smarter decisions with machine learning and big data insights.
  • Why Join GRUBBRR?

  • Amazing Culture & People : A fun, collaborative team united by a passion to succeed.
  • Be an Industry Leader : Work with cutting-edge products shaping the future of commerce.
  • Exceptional Leadership : Learn from a team of seasoned professionals with unmatched expertise.
  • Inspiring Workspace : A stunning, modern office designed for creativity, featuring a Zen garden and an indoor basketball court.
  • Autonomy & Growth : Take ownership of your role in a company that values innovation and independence.
  • Revolutionize Industries : Be part of a team transforming how businesses and customers interact.
  • Equity Opportunities : Share in the success of a rapidly scaling mid-stage startup.
  • Tech Pioneers : Work with AI, machine learning, facial recognition, digital sensors, and other groundbreaking technologies.
  • Come be part of GRUBBRR and make your mark on the future of commerce.

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