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Client success manager • coral springs fl
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Client Success Manager
GRUBBRRBoca Raton, FL, USClient Success Manager
Pillr HealthBoca Raton, Florida, United StatesCustomer Success Manager - Retail
INSPYR SolutionsPompano Beach, FL, United States- Promoted
Client Success Manager
VirtualVocationsTamarac, Florida, United StatesManager, RCM Client Success
ModMedBoca Raton, FL, USSenior Client Manager
GallagherBoca Raton, FloridaCustomer Success Manager - US Remote
MultiplierFlorida, United States- Promoted
Client Engagement Coordinator
US Claims Capital LLCBoca Raton, FL, US- Promoted
Client Service Associate
National Financial PartnersBoca Raton, FL, US- Promoted
Client Service Associate
NFPBoca Raton, FL, USCustomer Success Representative
Answering Service CareMargate, Florida, United States, 33068Client Associate
Rockefeller Capital ManagementBoca Raton, FL, US- Promoted
Client Success Account Manager
Shoes For Crews North America, LLCBoca Raton, FL, US- Promoted
Customer Success Manager
DazosBoca Raton, FL, United StatesRemote Customer Success Manager – Tadaweb
JobspaddyFlorida- Promoted
Client Support Coordinator
The Siegel Law GroupBoca Raton, FL, USSenior Manager, Veyer Client Onboarding (Remote)
Office DepotBoca Raton, FL, United StatesThe average salary range is between $ 66,900 and $ 81,250 year , with the average salary hovering around $ 70,000 year .
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- chief medical officer (from $ 60,000 to $ 237,500 year)
- public health dentist (from $ 192,428 to $ 234,000 year)
- radiologist (from $ 25,000 to $ 234,000 year)
- medical director (from $ 81,900 to $ 230,000 year)
- design director (from $ 163,400 to $ 227,975 year)
- consulting engineer (from $ 96,340 to $ 218,600 year)
- business development director (from $ 90,000 to $ 210,000 year)
- software development manager (from $ 132,500 to $ 205,400 year)
- Madison, WI (from $ 67,500 to $ 189,125 year)
- Omaha, NE (from $ 53,000 to $ 180,000 year)
- Pittsburgh, PA (from $ 56,250 to $ 175,000 year)
- Fresno, CA (from $ 80,375 to $ 156,000 year)
- Green Bay, WI (from $ 90,000 to $ 155,000 year)
- Sterling Heights, MI (from $ 44,156 to $ 146,438 year)
- Oakland, CA (from $ 75,000 to $ 145,000 year)
- Honolulu, HI (from $ 60,000 to $ 140,605 year)
- Raleigh, NC (from $ 67,500 to $ 140,000 year)
- Fairfield, CA (from $ 80,375 to $ 140,000 year)
The average salary range is between $ 57,500 and $ 112,500 year , with the average salary hovering around $ 77,500 year .
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Client Success Manager
GRUBBRRBoca Raton, FL, US- Full-time
Job Description
Job Description
Client Success Manager
We are seeking a strong Client Success Manager to join our team of outstanding professionals. This is an ever evolving position at GRUBBRR with lots of room to grow personally and professionally. Your initiative, assertiveness, and outgoing enthusiastic attitude will be key components to your success.
About the position :
Reporting to the Director of Client Success within the Client Success Team, you will be the primary interface that is responsible for building and maintaining long-term relationships with clients, ensuring they achieve their desired outcomes, and maximizing the value they get from GRUBBRR's products and services. Promoting customer retention and reducing churn via product development support, proactive problem solving, building client relationships, managing the customer life-cycle, tracking success, upselling and cross-selling, establishing and tracking client KPIs, and action planning are some of the key elements of this position.
Responsibilities :
- Develop relationships with key stakeholders and become an expert on a client’s implementation by understanding their goals and priorities
- Help clients achieve their financial & technical goals by providing timely, proactive recommendations that will benefit their ongoing GRUBBRR usage
- Communicate effectively with external and internal resources to provide timely updates
- Advocate for innovation and early adoption of platform capabilities with software updates and best practices recommendations
- Supervise and identify trends in GRUBBRR adoption and utilization, and provide guidance as the subject matter expert
- Communicate as an intermediary between the GRUBBRR Engineering and Support teams as well as your clients to address product feature / technical hurdles
- Forewarn customers of technology changes or potential disruptions to their service and advise on mitigation strategies
- Provide proactive Communications in the event of a service degradation or disruption.
- Participate in issues and act as an advocate for customers during the triage and resolution of high severity cases, driving business reliability and client satisfaction
- Provide timely account or issue level summaries both internally and to the client
- Identify and collaborate with internal teams to ameliorate renewal risks for both license and success plans
- Demo existing unused Grubbrr capabilities / functionality
- Contribute and collaborate internally to the GRUBBRR team, share knowledge and best practices with team members, contribute to internal projects and initiatives and serve as the customer use-case Subject Matter Expert (SME) for specific technical or process areas
- Be a stakeholder and practitioner in GRUBBRR’s Core Values
Qualifications :
About GRUBBRR
GRUBBRR is at the forefront of self-ordering technology, revolutionizing the way commerce is transacted. As a fast-growing fintech startup, we’re partnering with some of the world’s most recognizable brands and making waves in the industry. Our award-winning solutions are transforming how customers interact with businesses, and we’re inviting you to join us on this exciting journey.
Our Innovative Product Line Includes :
Why Join GRUBBRR?
Come be part of GRUBBRR and make your mark on the future of commerce.
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