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Client success manager Jobs in Downey, CA

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Last updated: 1 day ago
Customer Success Manager

Customer Success Manager

TrueMed IncLos Angeles, CA, United States
Full-time
Customer Success Manager - Gyms & Studios.The primary objective of this role is to ensure that our marquee gym and studio partners such as ClassPass, LifeTime, and Barry's are not only successfully...Show moreLast updated: 30+ days ago
Manager, Client Success

Manager, Client Success

Whalar GroupLos Angeles, CA, US
Full-time
Foam, part of Whalar Group, is the operating system for managing digital talent.Foam is a suite of intuitive pitching tools and AI-enhanced features powered by real-time, certified metrics from Ins...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

TrellixLos Angeles, CA, US
Full-time
Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work.Our comprehensive, GenAI-powered platform helps organizations confronted by today's most advanced threats ...Show moreLast updated: 9 days ago
Client Success Manager

Client Success Manager

Varsity TechnologiesLos Angeles, California, United States
Full-time
Varsity is an MSP and AI Technology Services company that assists social good companies in healthcare, non profit, education, and startups. Our services have been developed to help customers adopt A...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

First ResonanceLos Angeles, CA, US
Full-time
First Resonance is seeking a dynamic and customer-oriented individual to join our team as a Customer Success Manager.The Customer Success Manager will play a pivotal role in ensuring the successful...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Manager

Client Success Manager

TradeJobsWorkForce90096 Los Angeles, CA, US
Full-time
Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...Show moreLast updated: 30+ days ago
  • Promoted
Lead Client Success Operations Manager

Lead Client Success Operations Manager

Automatic Data ProcessingLa Palma, CA, US
Full-time
Lead Client Success Operations Manager.In this role, you will be responsible for designing, implementing, and enabling Client Success solutions, processes and data, along with administering our Cli...Show moreLast updated: 30+ days ago
Client Success Trainee

Client Success Trainee

Rustman AgencyArtesia, California, United States
Full-time
Client Success Trainee (Remote – 1099, Performance-Based Income).We are seeking a motivated and people-focused.In this entry-level position, you’ll receive hands-on training and mentorship to help ...Show moreLast updated: 14 days ago
  • Promoted
Client Success Manager

Client Success Manager

Los Angeles StaffingLos Angeles, CA, US
Full-time
Spokane, Washington residents : If a street address is not available, enter N / A when completing a job application.Bank, we're on a journey to do our best. Helping the customers and businesses we serv...Show moreLast updated: 17 days ago
Sr. Client Success Manager

Sr. Client Success Manager

CleerlyLos Angeles, CA, US
Full-time
We're Cleerly – a healthcare company that's revolutionizing how heart disease is diagnosed, treated, and tracked.We were founded in 2017 by one of the world's leading cardiologist...Show moreLast updated: 1 day ago
  • Promoted
Account Manager (Client Success)

Account Manager (Client Success)

LaterLos Angeles, CA, US
Permanent
Account Manager (Client Success).Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide.Following our...Show moreLast updated: 16 days ago
Client Success Senior Manager

Client Success Senior Manager

City National BankLos Angeles, CA, US
Full-time
WHAT IS THE OPPORTUNITY? The Client Success Senior Manager is responsible for all aspects of maintaining the client relationship after the sale. This will include consultation, planning, onboarding ...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Manager

Client Success Manager

WoundtechLos Angeles, CA, United States
Full-time
We are seeking a results-oriented.Client Success Manager- MSO Focus.Management Services Organizations (MSOs) in the healthcare sector. This role is critical to our mission of delivering value-based ...Show moreLast updated: 9 days ago
  • Promoted
Senior Client Success Manager

Senior Client Success Manager

Circadia HealthLos Angeles, CA, US
Full-time
Circadia Health is a growth‑stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior‑care operations. Our Circadia Intelligence Platform comb...Show moreLast updated: 30+ days ago
Client Success Consultant

Client Success Consultant

Breakthrough BlueprintLos Angeles, California, USA
Full-time
Breakthrough Blueprint is a professional online education company with a 7-year track record in the Personal Leadership and Personal Development sector. We deliver in-demand educational programs and...Show moreLast updated: 7 days ago
Customer Success Manager

Customer Success Manager

KarbonLos Angeles, California, USA
Full-time
Karbon is the global leader in practice management software for growth-minded accounting firms.We provide an award-winning highly collaborative cloud platform that streamlines work and communicatio...Show moreLast updated: 4 days ago
  • Promoted
Client Success Manager

Client Success Manager

VirtualVocationsWhittier, California, United States
Full-time
A company is looking for a Client Success Manager to support strategic automotive partners through relationship-building and product knowledge. Key Responsibilities Lead onboarding for new clients...Show moreLast updated: 30+ days ago
  • Promoted
Partner Success Manager

Partner Success Manager

InforcerCerritos, CA, US
Full-time
We focus on providing MSPs with fundamental tools and technology they need to manage Microsoft Security policies for multiple tenants in a simple and effective way. Our mission is to be inforced in ...Show moreLast updated: 6 days ago
Customer Success Manager

Customer Success Manager

Vital LyfeLos Angeles, CA, United States
Full-time
Vital Lyfe is a tech company redefining water autonomy through innovation - creating a new category of personal water-making technology built to scale where infrastructure can't.Build and lead a cu...Show moreLast updated: 30+ days ago
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Customer Success Manager

Customer Success Manager

TrueMed IncLos Angeles, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Customer Success Manager - Gyms & Studios

Goal for this Role

The primary objective of this role is to ensure that our marquee gym and studio partners such as ClassPass, LifeTime, and Barry's are not only successfully onboarded onto the Truemed platform but also positioned for long-term growth. Onboarding involves setting up these partners to seamlessly accept HSA and FSA dollars from customers, ensuring a smooth and efficient implementation process. Beyond activation, the role is focused on maximizing revenue, awareness, and engagement by helping partners fully leverage Truemed's capabilities over time.

This is a highly outward-facing account management role. The person in this position will travel frequently to partner studio locations, attend key industry conferences, and organize events to drive awareness of Truemed across the fitness and wellness space. Success will come from pairing this in-person engagement with data-driven strategies, developed in close collaboration with Truemed's growth marketing team, to accelerate adoption and revenue growth.

Outcomes for this Role

  • Successfully Onboard New Merchants

The role begins with successfully onboarding gym and studio partners by leading the end-to-end Truemed implementation process. This includes ensuring that technical integration and marketing activation are seamless while setting each partner up for long-term success through strategic onboarding and on-site engagement. Close partnership with the growth marketing team will ensure that co-marketing initiatives and awareness campaigns launch quickly and effectively.

  • Be Merchant Obsessed
  • Once partners are onboarded, the focus shifts to being fully partner-obsessed. This means providing white-glove service to our most impactful gym and studio customers, regularly visiting locations to build deep relationships, educating teams on best practices, and gathering feedback to inform product and marketing improvements. A strong collaboration with growth marketing ensures partners receive ongoing campaign support that sustains engagement and performance at scale.

  • Drive Revenue Growth
  • Finally, the role is central to driving revenue growth across the gym and studio vertical. It involves identifying and executing creative, revenue-generating opportunities, project managing multiple high-priority accounts, hosting events to increase awareness of Truemed's offerings, and representing Truemed at conferences to expand the company's presence in the fitness and wellness industry. Acting as a trusted advisor, the role combines strategic account management with on-the-ground execution to deliver both implementation excellence and long-term business impact.

    Values We're Looking for

  • Mission Enthusiasm : Passionate about bringing health and wellness solutions like Truemed to the fitness and studio world, with a genuine interest in improving lives through better metabolic health habits.
  • Intelligence & Growth Mindset : Learns quickly, adapts to new environments, and absorbs information rapidly. Understands when to take initiative and when to seek input from colleagues or partners. Enjoys working with high-performing teams and contributing to a culture of excellence.
  • Willingness to Travel : This role requires a strong commitment to being in the field. You will regularly visit strategic partner locations, attend key industry conferences, and participate in high-impact events to build relationships, strengthen partnerships, and drive adoption and awareness of Truemed across the fitness and wellness industry.
  • Critical Thinking : Thrives in dynamic, fast-changing environments, quickly identifies partner needs, and develops creative solutions. Makes decisions based on logic and data rather than habit or hierarchy.
  • Proactivity : Takes ownership of partner relationships, brings new ideas for engagement, event activations, and revenue growth opportunities without waiting for direction.
  • Flexibility & Adaptability : Manages shifting priorities and frequent travel demands effectively, staying focused on results while navigating evolving partner and market needs.
  • Openness to Feedback & Collaboration : Responds to feedback with professionalism and curiosity, offering constructive input to improve team processes and partner experiences.
  • Communication Excellence : Builds trust through clear, persuasive communication with gym and studio partners, internal teams, and event stakeholders. Comfortable representing Truemed publicly at conferences and industry events.
  • Qualifications

  • Exhibits autonomy and maturity with a strong eagerness to create the best possible partner experience in fitness and wellness
  • Willingness to travel frequently to partner sites, industry conferences, and events
  • Backgrounds that could be a strong fit include outside account management, early-stage startup executives, business development professionals, or sales operations leaders
  • Demonstrated history of successful execution, especially in growth-focused, customer-facing roles
  • Proven ability to work cross-functionally and communicate effectively with internal teams and external partners
  • Experience in event planning, conference representation, or field marketing is a plus
  • Strong analytical skills and comfort with data-driven decision-making
  • Ability to manage multiple high-priority accounts in a fast-paced environment
  • Experience in growth marketing, partner success, or strategic account management is a plus
  • Familiarity with fitness, wellness, or health-related industries is highly valued
  • Hungry, hardworking, and excited to take ownership of outcomes that directly impact company growth