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Client success manager Jobs in El Paso, TX

Last updated: 10 hours ago
Client Success Agent

Client Success Agent

National Debt ReliefTX, US
$20.00 hourly
Job Locations US-TX ID 2024-4600 Category Client Success Position Type Regular Full-Time.The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

Nozomi NetworksTX, United States
$126,000.00–$161,000.00 yearly
Full-time
Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT Cybersecurity.We have hundreds of customers in more than 30 countries and we're just scratching the surface.Now i...Show moreLast updated: 11 hours ago
  • Promoted
Client Services Manager

Client Services Manager

DATAMARK (Texas)El Paso, TX, United States
$70,000.00 yearly
Full-time
Relationship Manager to join our team.This pivotal role is centered on nurturing and expanding relationships with our existing clients, ensuring their needs are met while driving business growth fo...Show moreLast updated: 1 day ago
Manager, Customer Success (Growth & Retention)

Manager, Customer Success (Growth & Retention)

Tapcheck Inc.Remote, TX, US
$120,000.00 yearly
Remote
Full-time
Quick Apply
As the Manager, Customer Retention, you will play a pivotal role in building and executing strategies that enhance customer loyalty and reduce churn. You’ll collaborate across teams to analyze custo...Show moreLast updated: 5 days ago
Sr. Manager, Client Service

Sr. Manager, Client Service

ADPResler Drive, El Paso, TX, US
Thanks for clicking! Let us tell you a little more.Do you love networking and thrive in a fast-paced, collaborative environment?. Are you excited by the prospect of overcoming challenges, thinking d...Show moreLast updated: 30+ days ago
  • Promoted
Client Development Manager

Client Development Manager

SpokeAustin, Texas Metropolitan Area, United States
Full-time
You’re not just comfortable with networking—you.You bring a strong entrepreneurial mindset,.You have a track record of closing deals and. You don’t wait for opportunities—you.You do more than sell—y...Show moreLast updated: 6 days ago
  • Promoted
INTL- CUSTOMER SUCCESS MANAGER (COLOMBIA)

INTL- CUSTOMER SUCCESS MANAGER (COLOMBIA)

Insight GlobalTX, United States
Full-time
An employer is looking for a Customer Success Manager to sit remotely.You will primarily be responsible for partnering with customers in the LATAM markets that leverage their SaaS, omnichannel ecom...Show moreLast updated: 1 day ago
Client Services Manager

Client Services Manager

Datamark, Inc.El Paso, TX, US
$69,000.00 yearly
Full-time
Quick Apply
Relationship Manager to join our team.This pivotal role is centered on nurturing and expanding relationships with our existing clients, ensuring their needs are met while driving business growth fo...Show moreLast updated: 30+ days ago
Senior Client Manager

Senior Client Manager

Gainwell TechnologiesTX, US
$69,400.00–$99,200.00 yearly
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries...Show moreLast updated: 30+ days ago
Engagement Manager- Client Integration

Engagement Manager- Client Integration

RELX Inc. CompanyTexas
Remote
Full-time
As an Engagement Manager you will engage with clients as their first point of contact.Your objective is to efficiently and effectively plan and coordinate projects. You will successfully implement t...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

GeoforceTX, United States
Full-time
Since 2007, Geoforce has been an industry leader in GPS tracking, providing reliable solutions for over 250,000 assets across 90+ countries. Our comprehensive platform combines rugged GPS devices wi...Show moreLast updated: 1 day ago
Customer Success Manager

Customer Success Manager

ePlusTexas, United States
$75,000.00–$125,000.00 yearly
As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to client accounts, within a defined area of the customer base...Show moreLast updated: 30+ days ago
Client Relationship Manager

Client Relationship Manager

ZelisRemote, TX, US
Remote
Full-time
At Zelis, the Client Relationship Manager plays a vital role in ensuring service excellence to Open Access Pricing clients and their members. This client facing role interacts with providers and mem...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
CLIENT EXECUTIVE

CLIENT EXECUTIVE

NetAppTX, United States
Full-time
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers iden...Show moreLast updated: 10 hours ago
  • Promoted
SENIOR MANAGER, CUSTOMER SUCCESS

SENIOR MANAGER, CUSTOMER SUCCESS

MongoDBTX, United States
$129,000.00–$253,000.00 yearly
Full-time
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and...Show moreLast updated: 1 day ago
Success Coach

Success Coach

Tarrant County CollegeTrinity River
Full-time
Reporting to the Director or Assistant Director of Student Success & Advising, the Success Coach is responsible for coaching perspective and First Time In College (FTIC) students through the enroll...Show moreLast updated: 6 days ago
Customer Success Manager - Texas

Customer Success Manager - Texas

CensisRemote, Texas, US
$125,900.00–$233,700.00 yearly
Remote
This Customer Success Manager position is responsible for identifying and closing business opportunities within established accounts by bringing strategic thought and day-to-day operational excelle...Show moreLast updated: 30+ days ago
Senior Customer Success Manager

Senior Customer Success Manager

Workday, Inc.TX, USA
$98,200.00–$182,000.00 yearly
Full-time
Senior Customer Success Management (CSM) is Workday’s liaison between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Engineer

Customer Success Engineer

TWELVE10Austin, Texas Metropolitan Area, United States
Full-time
Customer Success Engineer Opportunity.Join a Mission-Driven, Well-Funded Medtech and Life Sciences Startup Arm of a Public Company. If you're looking for a fully remote Customer Success Engineer rol...Show moreLast updated: 4 days ago
Customer Success Manager

Customer Success Manager

asset worksTexas, TX
Full-time
SoftChalk (an affiliate of AssetWorks Inc.Our mission is to grow, and every year we invest in new teams to ensure that we remain aligned with that mission. With a proven track record of over 20 year...Show moreLast updated: 30+ days ago
Client Success Agent

Client Success Agent

National Debt ReliefTX, US
30+ days ago
Salary
$20.00 hourly
Job description

Client Success Agent

Job Locations US-TX ID 2024-4600 Category Client Success Position Type Regular Full-Time

Overview

The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and a positive rapport with our client base. Our team drives high satisfaction and service by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief.  This position has an expected start date of 10 / 28 / 2024.  This is a full-time remote role. We are currently hiring for positions in Arizona, Florida, Georgia, Nevada, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, and Utah.

We are seeking individuals who are available for the following 8 hour shift scheduling options. Scheduling decisions are based on business need and will be confirmed prior to hiring.

  • Monday - Friday : 8 a.m. - 5 p.m. OR 10 a.m. - 7 p.m. OR 12 p.m. - 9 p.m. (Central Time)
  • Tuesday - Saturday : 8 a.m. - 5 p.m. (Central Time)

Responsibilities

  • Utilize client relationship management software (Salesforce) to facilitate the process of responding to customer calls and addressing customer concerns
  • Resolve client inquiries, complex scenarios and concerns with confidence, relationship building and listening skills
  • Support the clients with empathy, understanding, and subject matter knowledge
  • Document client discussions clearly and concisely
  • Present settlement proposals to clients for approval
  • Strong working knowledge of client service processes, using an internal knowledge base, and providing a positive client experience
  • Responsible for guiding the client’s discussions with next steps to progress towards their financial goals
  • Assist clients that may have creditors seeking legal action; we provide guidance through this process
  • If required, escalate and direct clients to managers, team leads, and other departments as needed

    • Qualifications

  • High school diploma / GED required; College degree preferred
  • 2+ years of experience working in a relationship-based support role
  • 2+ years of Customer Service experience
  • Experience within a financial or banking organization preferred
  • Excellent interpersonal communication skills, both verbal and written
  • Strong critical thinking and problem-solving abilities
  • Strong organizational and multi-tasking skills using multiple systems and tools, with an acute attention to detail
  • Ability to remain professional, confident and patient when faced with complex problems
  • Proficient in Microsoft Excel and Office

    • Soft Skills Qualifications

    Must have the ability to :

  • Attain and maintain high performance expectations on a monthly basis
  • Work in a fast-paced, high-volume setting
  • Clearly explain details about the company's debt settlement program to current clients
  • Recall details of calls with clients and to record those details accurately in Salesforce
  • Use and navigate multiple computer systems with exceptional multi-tasking skills
  • De-escalate stressful situations
  • Support and de-escalate vulnerable and sometimes difficult clients
  • Remain calm and professional during difficult discussions
  • Take constructive feedback

    • About National Debt Relief

    National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

    Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

    Compensation Information

    Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $20 / hr + eligible for performance based bonuses.

    Benefits

    National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

    Our extensive benefits package includes :

  • Generous Medical, Dental, and Vision Benefits
  • 401(k) with Company Match
  • Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
  • 12 weeks Paid Parental Leave
  • Pre-tax Transit Benefits
  • No-Cost Life Insurance Benefits
  • Voluntary Benefits Options
  • ASPCA Pet Health Insurance Discount