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Client success manager Jobs in Gilbert, AZ

Last updated: 6 hours ago
  • Promoted
Client Success Manager

Client Success Manager

MediaAlphaTempe, AZ, US
Full-time
MediaAlpha is a customer acquisition solutions provider powered by technology and data science.The company provides industry-leading solutions designed to reach consumers shopping within high-consi...Show moreLast updated: 30+ days ago
  • Promoted
Director of Client Success

Director of Client Success

IT1Tempe, AZ, US
Full-time
T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Director of Client Success to join our Consulting team.T1 has been ranked as...Show moreLast updated: 28 days ago
Director of Client Success

Director of Client Success

iT1Tempe, AZ, US
Remote
Full-time
Quick Apply
T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Director of Client Success to join our Consulting team.T1 has been ranked as...Show moreLast updated: 29 days ago
  • Promoted
Manager of Client Service

Manager of Client Service

PrideStaffTempe, ARIZONA
$55,000.00–$80,000.00 yearly
Full-time
Quick Apply
The Manager of Client Service and Inside Sales is responsible for client retention, account expansion, and optimizing the client service process. This role focuses on building strong client relation...Show moreLast updated: 5 days ago
  • Promoted
Customer Success Manager II, Global Logistics

Customer Success Manager II, Global Logistics

AmazonTempe, AZ, United States
$154,000.00 yearly
Temporary
Join Amazon's Global Logistics team as a Customer Success Manager II and drive transformative improvements for our diverse shipper community. In this pivotal role, you'll manage high-value shipper r...Show moreLast updated: 1 day ago
CLIENT SERVICE MANAGER

CLIENT SERVICE MANAGER

All Ways Caring HomeCareMESA, AZ, US
$20.00 hourly
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.Seeking a self-motivate...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Manager

Client Success Manager

VirtualVocationsGilbert, Arizona, United States
Full-time
A company is looking for a Client Success Manager to oversee customer projects and ensure successful outcomes.Key ResponsibilitiesLead customer relationships to ensure optimal service delivery and ...Show moreLast updated: 30+ days ago
AVP, Comprehensive Advice Client Success

AVP, Comprehensive Advice Client Success

LPL FinancialTempe
$105,225.00–$175,375.00 yearly
Full-time
The primary purpose of this role is to drive targeted behavioral and business outcomes with holistic financial planning at LPL, to include utilization of our suite of financial planning, tax planni...Show moreLast updated: 25 days ago
  • Promoted
Customer Success Liaison

Customer Success Liaison

Nsight HealthTempe, AZ, US
Full-time
At Nsight Health, we are changing the future of healthcare.Our mission is to innovate remote care solutions, helping patients live longer, healthier lives. Do you thrive in a fast-paced environment ...Show moreLast updated: 12 days ago
Client Success Agent

Client Success Agent

National Debt ReliefAZ, US
$20.00 hourly
Job Locations US-AZ ID 2024-4596 Category Client Success Position Type Regular Full-Time.The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

WillScotAZ, United States
Full-time
At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do.In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobil...Show moreLast updated: 1 day ago
  • Promoted
Client Relationship Manager

Client Relationship Manager

Wise PelicanTempe, AZ, United States
$40,000.00–$45,000.00 yearly
Full-time
This position is responsible for building strong relationships with clients, driving adoption of Wise Pelican’s solutions, and proactively identifying opportunities for upselling and cross-selling....Show moreLast updated: 8 days ago
  • Promoted
  • New!
Customer Success Coordinator

Customer Success Coordinator

New Reach Educationtempe, AZ, United States
$48,000.00–$53,000.00 yearly
Full-time
Title : Customer Success Coordinator.New Reach Education is a company based in Tempe, Arizona staffed with eLearning and marketing experts dedicated to advancing and improving the information-age th...Show moreLast updated: 6 hours ago
Client Success Manager - Remote

Client Success Manager - Remote

Brewer AgencyTempe, AZ, US
$150,000.00–$200,000.00 yearly
Remote
Quick Apply
Elevate Your Career with Limitless Growth Potential! Are you ready to take control of your career and achieve financial freedom? Join a company celebrated for its award-winning culture and explosiv...Show moreLast updated: 19 days ago
Client Success Manager - Remote

Client Success Manager - Remote

Dyal AgencyMesa, AZ, US
$150,000.00–$200,000.00 yearly
Remote
Quick Apply
Elevate Your Career with Limitless Growth Potential! Are you ready to take control of your career and achieve financial freedom? Join a company celebrated for its award-winning culture and explosiv...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

SolarCycleMesa, AZ, United States
Full-time
Do you want to be on the cutting edge of the clean energy and climate tech industry? Are you excited about the intersection of renewable energy and the circular economy? We are too.And that's why w...Show moreLast updated: 2 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Sev1TechChandler, AZ, United States
Full-time
Overview / Job Responsibilities.Sev1Tech is looking for a Customer Success Manager that leads the Customer Success Team, providing direction to Technical Delivery Managers (TDMs).TDMs are dedicated ...Show moreLast updated: 1 day ago
Manager - Client Support

Manager - Client Support

ADPW Rio Salado, Tempe, AZ, US
Are you ready to grow your career and lead a team at an established, respected, global company?.Are you empathic to client needs, the people you lead, and internal partners to drive success?.Are yo...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Sr. Program Manager, Investment Development & Success

Sr. Program Manager, Investment Development & Success

Arizona State UniversityTempe, AZ, US
$72,400.00–$78,000.00 yearly
Full-time
We believe that the rigid and linear design of traditional higher education is neither an effective ladder to social and economic opportunity for all learners nor is it responsive to rapidly evolvi...Show moreLast updated: 18 hours ago
  • Promoted
Customer Success Manager

Customer Success Manager

CrexendoTempe, AZ, United States
Full-time
NetSapiens is a customer centric organization.Crexendo is seeking a dynamic customer success professional to provide customer obsessed service. The position will work within a collaborative team env...Show moreLast updated: 1 day ago
Client Success Manager

Client Success Manager

MediaAlphaTempe, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

MediaAlpha is a customer acquisition solutions provider powered by technology and data science. The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health insurance, life insurance, personal finance, travel, education, and more.

MediaAlpha is growing in the Agent Lead Marketplace, where insurance agents can acquire consumer leads through our transparent and efficient platform. To help maintain and grow our agent lead business, we are looking for a Client Success Manager. Reporting to the Director of Client Success, you will be responsible for maintaining and growing your own book of business.

Objectives of this Role

  • Represent MediaAlpha's agent team, starting with a comprehensive understanding of our target agents and our lead platform
  • Maintain and grow a book of business
  • Be an extension of your agents' teams by taking on the role of a trusted consultant
  • Consistently look for ways to improve the MediaAlpha for Agents experience by soliciting constructive feedback and clearly communicating actionable items and ideas to internal teams
  • Help grow the MediaAlpha agent business by increasing spend and soliciting referrals from existing agents

Key Responsibilities

  • Set up new agent accounts and integrations.
  • Onboard new agents within 24 hours of assignment.
  • Conduct regular one-on-one consultations with assigned agents, offering tailored recommendations to help grow their business.
  • Optimize and expand accounts to meet quarterly growth targets.
  • Monitor agent lead return rates and account balances.
  • Maintain and update Salesforce reports and dashboards.
  • Analyze MediaAlpha platform data to identify optimization opportunities.
  • Collaborate with cross-functional teams, including Marketing, Product, and Sales, to drive improvements and innovations in the agent business.
  • Required Qualifications & Skills

  • Bachelor's degree required.
  • 2-3 years of Client Success experience preferred.
  • Strong relationship-building skills and a client-focused mindset.
  • Proficiency in technology tools such as Salesforce, Outreach, Slack, and Google Workspace.
  • Receptive to feedback and eager to learn and improve.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Collaborative spirit—willing to support colleagues and celebrate team successes.
  • Goal-oriented with a strategic mindset, contributing to both individual and team success.
  • Compensation & Benefits

  • Annual bonus program and participation in our Restricted Stock Unit program
  • 100% Employer-paid health, dental, and vision insurance for you, your dependents, and spouse or registered domestic partner
  • 100% Employer paid long term disability, and life insurance
  • 401(k) retirement plan with matching contributions to help you plan for your future
  • Open Paid Time Off policy with a birthday day off and 11 holidays
  • Professional development reimbursement along with a subscription to Masterclass
  • Cell Phone, Wellness, and Internet expense reimbursement, along with a subscription to the Calm App
  • 100% fully paid parental leave for team members up to 22 weeks for the primary caregiver and 12 weeks for the secondary caregiver
  • Dog-friendly offices (LA and AZ) along with a $300 pet adoption reimbursement
  • Diversity, Equity, and Inclusion

    MediaAlpha is committed to fostering, cultivating, and maintaining a culture of diversity, equity, and inclusion. Our philosophy and actions are built on the premise that as an employer and citizens of our communities, we can create opportunities for lasting change.

    Fair Chance

    MediaAlpha will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws. We are also committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans in our application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or (213) 316-6256.