Client success manager Jobs in Irving, TX

Client Success Manager

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Affirm is seeking a driven and results-oriented Client Success Manager to launch, manage, and expand a portfolio of our ISV partners. This individual will be responsible for driving tangible growth outcomes within their assigned ISVs, focusing on accelerating new ISV launches, identifying go-to-market opportunities, executing new product and marketing initiatives, and collaborating cross-functionally to deliver exceptional results.

What You'll Do :

• Own and grow a portfolio of ISV partners, focusing on expanding business value, accelerating revenue, and driving new merchant acquisition.
• Identify new opportunities within existing ISV relationships that align with Affirm's growth objectives.
• Execute go-to-market strategies tailored to each ISV, including cross-functional execution plans.
• Negotiate new agreements or amendments to support evolving business objectives.
• Build trusted relationships within ISV partner organizations, from working teams to mid-level leaders.
• Monitor and optimize ISV performance from launch and throughout their lifecycle using data-driven insights, ensuring alignment with KPIs and strategic goals.
• Act as an internal advocate for partners, while upholding a high standard for performance, innovation, and value creation.
• Collaborate closely with Strategic Partnerships, Sales, Product, and Marketing to support roadmaps and campaigns that enhance the success of strategic partners.

What We Look For :

Pay Grade - J

Equity Grade - 6

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA On Target Earnings (CA, WA, NY, NJ, CT) per year : $162,500 - $212,500

USA On Target Earnings (all other U.S. states) per year : $143,750 - $193,750 Please note that visa sponsorship is not available for this position. #LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include :

We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.