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Client success manager Jobs in Lakeland, FL

Last updated: 10 hours ago
Client Success Agent

Client Success Agent

National Debt ReliefFL, US
$20.00 hourly
Job Locations US-FL ID 2024-4592 Category Client Success Position Type Regular Full-Time.The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in...Show moreLast updated: 30+ days ago
Technical Success Manager

Technical Success Manager

The AntiFlorida, United States
Full-time
Technical Success Manager (TSM).The ANTi-FARM Managed Services offering.This role combines deep technical knowledge, strategic insight, and exceptional client relationship skills.The TSM will serve...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

Trinity SolarLakeland, FL
$23.00–$26.00 hourly
Full-time
NJ Biz as one of the top 250 private companies.Solar Contractor by Solar World.The Operations Specialist is responsible for the movement of all solar projects from contract signing to installation....Show moreLast updated: 30+ days ago
  • Promoted
  • New!
CLIENT TECHNOLOGY SOLUTIONS MANAGER

CLIENT TECHNOLOGY SOLUTIONS MANAGER

Syntricate TechnologiesFL, United States
$60.00–$65.00 hourly
Full-time
Client Technology Solutions Manager.Tampa, FL (2 days onsite - Hybrid).Experience in the Investment Banking or Asset Management industries, preferably in Custody, Fund Services, ETF Servicing, Tran...Show moreLast updated: 10 hours ago
  • Promoted
Manager, Client Partnerships, (Miami) Spectrum Reach

Manager, Client Partnerships, (Miami) Spectrum Reach

Spectrum ReachMiami-Dade County, FL, United States
Full-time
Manager, Client Partnerships, Ad Sales.The Manager, Client Partnerships.Spectrum Reach’s rapidly growing programmatic and managed service CTV direct sales efforts to mid-market brands and agencies....Show moreLast updated: 22 days ago
  • Promoted
Client Success Manager

Client Success Manager

VirtualVocationsLakeland, Florida, United States
Full-time
A company is looking for a Client Success Manager.Key ResponsibilitiesDrive renewals, upsell, and cross-sell for assigned accounts, ensuring mutual growthBuild success plans and account maps to enh...Show moreLast updated: 22 days ago
Customer Success Manager (Portuguese / Spanish speaking)

Customer Success Manager (Portuguese / Spanish speaking)

Confluent, IncFlorida
$99,100.00–$116,460.00 yearly
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
SENIOR CUSTOMER SUCCESS MANAGER

SENIOR CUSTOMER SUCCESS MANAGER

ITrade STEMFL, United States
Full-time
ITRADE STEM is looking for a dedicated and results-driven Customer Success Manager to join our client company's team.This opportunity is located in Tampa or Naples, FL with an opportunity to also b...Show moreLast updated: 10 hours ago
(Remote) Customer Success Manager

(Remote) Customer Success Manager

N. Harris Computer Corporation - USAFlorida, United States
Remote
Full-time
Silverblaze is looking for a Customer Success Manager to join our team!.Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organiz...Show moreLast updated: 30+ days ago
Client Account Manager

Client Account Manager

KellyLakeland, Florida, US
$24.00 hourly
Kelly Services is looking for an Client Account Manager for a busy Technology Distribution company in Lakeland, FL.Pay- $24 / hour + BenefitsSchedule- Mon-Friday 8am-5pmDirect Hire / Permanent •Bilingua...Show moreLast updated: 30+ days ago
Client Relationship Manager

Client Relationship Manager

ZelisRemote, FL, US
Remote
Full-time
At Zelis, the Client Relationship Manager plays a vital role in ensuring service excellence to Open Access Pricing clients and their members. This client facing role interacts with providers and mem...Show moreLast updated: 30+ days ago
  • Promoted
ENTRY LEVEL CUSTOMER SUCCESS MANAGER

ENTRY LEVEL CUSTOMER SUCCESS MANAGER

Infinity Managment GroupFL, United States
Full-time
The Entry Level Customer Success Manager is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service...Show moreLast updated: 2 days ago
  • Promoted
  • New!
MANAGER, CLIENT PARTNERSHIPS, (MIAMI) SPECTRUM REACH

MANAGER, CLIENT PARTNERSHIPS, (MIAMI) SPECTRUM REACH

SpectrumFL, United States
Full-time
The Manager, Client Partnerships.Spectrum Reach's rapidly growing programmatic and managed service CTV direct sales efforts to mid-market brands and agencies. In this role, you will work as a market...Show moreLast updated: 10 hours ago
  • Promoted
CUSTOMER SUCCESS MANAGER (D / F / M)

CUSTOMER SUCCESS MANAGER (D / F / M)

AEGFL, United States
Full-time
In order to be considered for this role, after clicking Apply Now above and being redirected, you must fully complete the application process on the follow-up screen. Join the Ticketing Revolution!....Show moreLast updated: 1 day ago
Engagement Manager- Client Integration

Engagement Manager- Client Integration

RELX Inc. CompanyFlorida
Remote
Full-time
As an Engagement Manager you will engage with clients as their first point of contact.Your objective is to efficiently and effectively plan and coordinate projects. You will successfully implement t...Show moreLast updated: 30+ days ago
Student Success Coach

Student Success Coach

Polk County Public SchoolsFL, US
Non-Union or Specific Collective Bargaining Agreement : .The mission of Polk County Public Schools is to provide a high quality education for all students. To perform this job successfully, the indivi...Show moreLast updated: 30+ days ago
Customer Success Manager, German speaker

Customer Success Manager, German speaker

PipedriveUSA, Florida
Full-time
We believe it takes great people to create a great product.That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales ...Show moreLast updated: 25 days ago
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

JobspaddyFlorida
Remote
Full-time
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago
Senior Client Engagement Manager

Senior Client Engagement Manager

Microchip TechnologyHome Office, FL
Full-time
Are you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere o...Show moreLast updated: 30+ days ago
Client Success Agent

Client Success Agent

National Debt ReliefFL, US
30+ days ago
Salary
$20.00 hourly
Job description

Client Success Agent

Job Locations US-FL ID 2024-4592 Category Client Success Position Type Regular Full-Time

Overview

The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and a positive rapport with our client base. Our team drives high satisfaction and service by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief.  This position has an expected start date of 10 / 28 / 2024.  This is a full-time remote role. We are currently hiring for positions in Arizona, Florida, Georgia, Nevada, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, and Utah.

We are seeking individuals who are available for the following 8 hour shift scheduling options. Scheduling decisions are based on business need and will be confirmed prior to hiring.

  • Monday - Friday : 9 a.m. - 6 p.m. OR 11 a.m. - 8 p.m. OR 1 p.m. - 10 p.m. (Eastern Time)
  • Tuesday - Saturday : 9 a.m. - 6 p.m. (Eastern Time)

Responsibilities

  • Utilize client relationship management software (Salesforce) to facilitate the process of responding to customer calls and addressing customer concerns
  • Resolve client inquiries, complex scenarios and concerns with confidence, relationship building and listening skills
  • Support the clients with empathy, understanding, and subject matter knowledge
  • Document client discussions clearly and concisely
  • Present settlement proposals to clients for approval
  • Strong working knowledge of client service processes, using an internal knowledge base, and providing a positive client experience
  • Responsible for guiding the client’s discussions with next steps to progress towards their financial goals
  • Assist clients that may have creditors seeking legal action; we provide guidance through this process
  • If required, escalate and direct clients to managers, team leads, and other departments as needed

    • Qualifications

  • High school diploma / GED required; College degree preferred
  • 2+ years of experience working in a relationship-based support role
  • 2+ years of Customer Service experience
  • Experience within a financial or banking organization preferred
  • Excellent interpersonal communication skills, both verbal and written
  • Strong critical thinking and problem-solving abilities
  • Strong organizational and multi-tasking skills using multiple systems and tools, with an acute attention to detail
  • Ability to remain professional, confident and patient when faced with complex problems
  • Proficient in Microsoft Excel and Office

    • Soft Skills Qualifications

    Must have the ability to :

  • Attain and maintain high performance expectations on a monthly basis
  • Work in a fast-paced, high-volume setting
  • Clearly explain details about the company's debt settlement program to current clients
  • Recall details of calls with clients and to record those details accurately in Salesforce
  • Use and navigate multiple computer systems with exceptional multi-tasking skills
  • De-escalate stressful situations
  • Support and de-escalate vulnerable and sometimes difficult clients
  • Remain calm and professional during difficult discussions
  • Take constructive feedback

    • About National Debt Relief

    National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

    Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

    Compensation Information

    Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $20 / hr + eligible for performance based bonuses.

    Benefits

    National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

    Our extensive benefits package includes :

  • Generous Medical, Dental, and Vision Benefits
  • 401(k) with Company Match
  • Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
  • 12 weeks Paid Parental Leave
  • Pre-tax Transit Benefits
  • No-Cost Life Insurance Benefits
  • Voluntary Benefits Options
  • ASPCA Pet Health Insurance Discount