Client success manager Jobs in Miami, FL

Last updated: 14 hours ago

Client Success Agent

National Debt ReliefFL, US

$20.00 hourly

Job Locations US-FL ID 2024-4592 Category Client Success Position Type Regular Full-Time.The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in...Show moreLast updated: 30+ days ago

Promoted

MANAGER, CUSTOMER SUCCESS

Mastercard, Inc.FL, United States

Full-time

The Priceless Platform team operates with a start-up mentality within the broader Consumer Marketing team and Mastercard. The goal of this team is to build out the Priceless Platform technology to b...Show moreLast updated: 1 day ago

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CLIENT SUCCESS AGENT - AM SHIFT, FULL TIME

The Facilities GroupFL, United States

Full-time

The Facilities Group of companies provide a comprehensive suite of janitorial and maintenance services to a variety of industries, including healthcare, education, logistics, finance, commercial, a...Show moreLast updated: 14 hours ago

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Merchant Customer Success Manager

Fulfil.IOMiami, FL, United States

Full-time

Merchant Customer Success Manager.Fulfil, you will work with our merchants to help them run their e-commerce business.You will serve as the trusted point of contact for a set of accounts, starting ...Show moreLast updated: 22 hours ago

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SENIOR CUSTOMER SUCCESS MANAGER

TrellixFL, United States

Full-time

Senior Customer Success Manager.Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted b...Show moreLast updated: 1 day ago

Sr. Consultant, Client Success - Global Enablers

VISAMiami, FL

$113,100.00–$164,050.00 yearly

Job Description And Responsibilities.The Visa Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring t...Show moreLast updated: 30+ days ago

Technical Success Manager

The AntiFlorida, United States

Full-time

Technical Success Manager (TSM).The ANTi-FARM Managed Services offering.This role combines deep technical knowledge, strategic insight, and exceptional client relationship skills.The TSM will serve...Show moreLast updated: 30+ days ago

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Remote Client Success Consultant

Beacon National AgencyMiami, FL, United States

Remote

Full-time

Tired of the 9-to-5 grind? Join us as a Client Success Consultant and build a career offering Indexed Universal Life (IUL) policies, annuities, and life insurance to individuals looking for financi...Show moreLast updated: 1 day ago

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Client Success Team Operations Coordinator (Remote)

INFUSEMiami, FL, US

Remote

Full-time

We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human.We do n...Show moreLast updated: 30+ days ago

Promoted

MANAGER, CUSTOMER SUCCESS

MasterCardFL, United States

$108,000.00–$173,000.00 yearly

Full-time

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we're helping build a sustainable economy where everyone can prosper.We supp...Show moreLast updated: 1 day ago

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Client Success Representative (Remote)

DemandFactorMiami, FL, US

Remote

Full-time

Customer Success is crucial for building strong customer relationships.We're looking for someone tech-savvy to ensure our clients have a great experience. Develop and nurture relationships with sele...Show moreLast updated: 4 days ago

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Client Relationship Manager

TEKsystemsMiami, FL, US

$45,000.00–$65,000.00 yearly

Full-time

A creative, proactive, and tech-savvy marketing professional who is eager to make an impact.You’ll assist with marketing initiatives, help manage client accounts, and ensure our unique value ...Show moreLast updated: 4 days ago

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CLIENT SOLUTIONS MANAGER

Hybrid Global Logistics ServicesFL, United States

Full-time

Beemac Logistics is looking to build our Salesforce! We need dynamic, competitive, and entrepreneurial minded individuals who are motivated by unlimited earning potential.This is a unique inside sa...Show moreLast updated: 14 hours ago

Sr. Director, IT Client Success - UHealth

University of MiamiMiami, FL

Full-time

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty o...Show moreLast updated: 30+ days ago

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Director Client Success

VisaMiami, Florida, USA

$153,600.00–$235,900.00 yearly

Full-time

The Director Client Success is a pivotal lead individual contributor responsible for owning the holistic postsale Client Services relationship for applicable clients and providing operational solut...Show moreLast updated: 23 days ago

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Client Success Director - SaaS

RainesDevMiami, FL, US

Full-time

Our client is a leading provider of SaaS solutions that empower businesses to optimize their operations and achieve their strategic goals. They pride Themselves on delivering exceptional value to ou...Show moreLast updated: 30+ days ago

Promoted

Senior Manager, Customer Success

MongoDBMiami, FL, United States

$129,000.00–$253,000.00 yearly

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and...Show moreLast updated: 30+ days ago

Promoted

CLIENT SUCCESS PARTNER

GartnerFL, United States

$62,000.00–$90,000.00 yearly

Full-time

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understa...Show moreLast updated: 1 day ago

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Customer Success Manager

IdeagenMiami, FL, United States

Part-time

Salary and OTE - To be discussed at the next stage of the process.We are seeking a Customer Success Manager experienced with Enterprise level clients to support our buiness and clients in the Marit...Show moreLast updated: 15 hours ago

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Junior Client Success Manager (Americas)

theHRchapterMiami, Florida, United States

Full-time

Are you a driven, tech-savvy professional eager to make a real impact? This is more than just a job—it’s an opportunity to be part of an innovative team, learn from industry leaders, an...Show moreLast updated: 19 hours ago

Client Success Agent

National Debt ReliefFL, US

30+ days ago

Salary

$20.00 hourly

Job description

Client Success Agent

Job Locations US-FL ID 2024-4592 Category Client Success Position Type Regular Full-Time

Overview

The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and a positive rapport with our client base. Our team drives high satisfaction and service by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief.  This position has an expected start date of 10 / 28 / 2024.  This is a full-time remote role. We are currently hiring for positions in Arizona, Florida, Georgia, Nevada, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, and Utah.

We are seeking individuals who are available for the following 8 hour shift scheduling options. Scheduling decisions are based on business need and will be confirmed prior to hiring.

Monday - Friday : 9 a.m. - 6 p.m. OR 11 a.m. - 8 p.m. OR 1 p.m. - 10 p.m. (Eastern Time)
Tuesday - Saturday : 9 a.m. - 6 p.m. (Eastern Time)

Responsibilities

Utilize client relationship management software (Salesforce) to facilitate the process of responding to customer calls and addressing customer concerns

Resolve client inquiries, complex scenarios and concerns with confidence, relationship building and listening skills

Support the clients with empathy, understanding, and subject matter knowledge

Document client discussions clearly and concisely

Present settlement proposals to clients for approval

Strong working knowledge of client service processes, using an internal knowledge base, and providing a positive client experience

Responsible for guiding the client’s discussions with next steps to progress towards their financial goals

Assist clients that may have creditors seeking legal action; we provide guidance through this process

If required, escalate and direct clients to managers, team leads, and other departments as needed

Qualifications

High school diploma / GED required; College degree preferred

2+ years of experience working in a relationship-based support role

2+ years of Customer Service experience

Experience within a financial or banking organization preferred

Excellent interpersonal communication skills, both verbal and written

Strong critical thinking and problem-solving abilities

Strong organizational and multi-tasking skills using multiple systems and tools, with an acute attention to detail

Ability to remain professional, confident and patient when faced with complex problems

Proficient in Microsoft Excel and Office

Soft Skills Qualifications

Must have the ability to :

Attain and maintain high performance expectations on a monthly basis

Work in a fast-paced, high-volume setting

Clearly explain details about the company's debt settlement program to current clients

Recall details of calls with clients and to record those details accurately in Salesforce

Use and navigate multiple computer systems with exceptional multi-tasking skills

De-escalate stressful situations

Support and de-escalate vulnerable and sometimes difficult clients

Remain calm and professional during difficult discussions

Take constructive feedback

About National Debt Relief

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

Compensation Information

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $20 / hr + eligible for performance based bonuses.

Benefits

National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

Our extensive benefits package includes :

Generous Medical, Dental, and Vision Benefits

401(k) with Company Match

Paid Holidays, Volunteer Time Off, Sick Days, and Vacation

12 weeks Paid Parental Leave

Pre-tax Transit Benefits

No-Cost Life Insurance Benefits

Voluntary Benefits Options

ASPCA Pet Health Insurance Discount