Client success manager Jobs in Midland, TX

Last updated: 9 hours ago

Client Success Agent

National Debt ReliefTX, US

$20.00 hourly

Job Locations US-TX ID 2024-4600 Category Client Success Position Type Regular Full-Time.The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in...Show moreLast updated: 30+ days ago

Promoted

Client Manager

Allied UniversalMidland, TX, United States

Full-time

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workp...Show moreLast updated: 5 days ago

New!

SENIOR CUSTOMER SUCCESS MANAGER

TrellixTX, United States

Full-time

Senior Customer Success Manager.Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted b...Show moreLast updated: 9 hours ago

New!

DIRECTOR, CUSTOMER SUCCESS MANAGER- AMS

VectraTX, United States

$190,000.00–$240,000.00 yearly

Full-time

Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and da...Show moreLast updated: 9 hours ago

Promoted

Client Development Manager

SpokeAustin, Texas Metropolitan Area, United States

Full-time

You’re not just comfortable with networking—you.You bring a strong entrepreneurial mindset,.You have a track record of closing deals and. You don’t wait for opportunities—you.You do more than sell—y...Show moreLast updated: 3 days ago

JR. CUSTOMER SUCCESS MANAGER

Record360, LLCTX, United States

$60,000.00–$70,000.00 yearly

Full-time

Junior Customer Success manager.We believe that every person deserves simple technology tools that just work.Our mission is to help businesses feel confident sharing high value assets (i.We aspire ...Show moreLast updated: 2 days ago

SENIOR CUSTOMER SUCCESS MANAGER

DISCOTX, United States

Full-time

The Senior Customer Success Manager oversees the onboarding process for your clients, providing strategic guidance on utilizing DISCO products and services to meet their specific goals, and serve a...Show moreLast updated: 2 days ago

Senior Client Manager

Gainwell TechnologiesTX, US

$69,400.00–$99,200.00 yearly

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries...Show moreLast updated: 30+ days ago

Customer Success Manager

ePlusTexas, United States

$75,000.00–$125,000.00 yearly

As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to client accounts, within a defined area of the customer base...Show moreLast updated: 30+ days ago

MANAGER, CUSTOMER SUCCESS BDM

Altice USA Inc.TX, United States

Full-time

Plano, TX, US, 75024 Tyler, TX, US, 75701.Are you looking to Optimize your life? Start your exciting path to a rewarding career today!. We are Optimum, a leader in the fast-paced world of connectivi...Show moreLast updated: 2 days ago

Client Relationship Manager

ZelisRemote, TX, US

Remote

Full-time

At Zelis, the Client Relationship Manager plays a vital role in ensuring service excellence to Open Access Pricing clients and their members. This client facing role interacts with providers and mem...Show moreLast updated: 30+ days ago

SR. CUSTOMER SUCCESS MANAGER, ENTERPRISE

DialpadTX, United States

$93,480.00–$115,293.00 yearly

Full-time

Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their custo...Show moreLast updated: 1 day ago

JR. CUSTOMER SUCCESS MANAGER

Record360TX, United States

$60,000.00–$70,000.00 yearly

Full-time

Senior Customer Success Manager

Workday, Inc.TX, USA

$98,200.00–$182,000.00 yearly

Full-time

Senior Customer Success Management (CSM) is Workday’s liaison between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-...Show moreLast updated: 30+ days ago

Promoted

Customer Success Engineer

TWELVE10Austin, Texas Metropolitan Area, United States

Full-time

Customer Success Engineer Opportunity.Join a Mission-Driven, Well-Funded Medtech and Life Sciences Startup Arm of a Public Company. If you're looking for a fully remote Customer Success Engineer rol...Show moreLast updated: 1 day ago

CLIENT SUCCESS PARTNER

GartnerTX, United States

$62,000.00–$90,000.00 yearly

Full-time

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understa...Show moreLast updated: 2 days ago

Customer Success Manager

asset worksTexas, TX

Full-time

SoftChalk (an affiliate of AssetWorks Inc.Our mission is to grow, and every year we invest in new teams to ensure that we remain aligned with that mission. With a proven track record of over 20 year...Show moreLast updated: 30+ days ago

MANAGER, CUSTOMER SUCCESS

MongoDBTX, United States

$113,000.00–$222,000.00 yearly

Full-time

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and...Show moreLast updated: 2 days ago

New!

DIRECTOR, CUSTOMER SUCCESS MANAGER- AMS

Vectra AI, Inc.TX, United States

$190,000.00–$240,000.00 yearly

Full-time

Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and dat...Show moreLast updated: 13 hours ago

Client Success Agent

National Debt ReliefTX, US

30+ days ago

Salary

$20.00 hourly

Job description

Client Success Agent

Job Locations US-TX ID 2024-4600 Category Client Success Position Type Regular Full-Time

Overview

The Client Success Agent is focused on providing exceptional voice support for ourclientswho are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and a positive rapport with our client base. Our team drives high satisfaction and service by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief.  This position has an expected start date of 10 / 28 / 2024.  This is a full-time remote role. We are currently hiring for positions in Arizona, Florida, Georgia, Nevada, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, and Utah.

We are seeking individuals who are available for the following 8 hour shift scheduling options. Scheduling decisions are based on business need and will be confirmed prior to hiring.

Monday - Friday : 8 a.m. - 5 p.m. OR 10 a.m. - 7 p.m. OR 12 p.m. - 9 p.m. (Central Time)
Tuesday - Saturday : 8 a.m. - 5 p.m. (Central Time)

Responsibilities

Utilize client relationship management software (Salesforce) to facilitate the process of responding to customer calls and addressing customer concerns

Resolve client inquiries, complex scenarios and concerns with confidence, relationship building and listening skills

Support the clients with empathy, understanding, and subject matter knowledge

Document client discussions clearly and concisely

Present settlement proposals to clients for approval

Strong working knowledge of client service processes, using an internal knowledge base, and providing a positive client experience

Responsible for guiding the client’s discussions with next steps to progress towards their financial goals

Assist clients that may have creditors seeking legal action; we provide guidance through this process

If required, escalate and direct clients to managers, team leads, and other departments as needed

Qualifications

High school diploma / GED required; College degree preferred

2+ years of experience working in a relationship-based support role

2+ years of Customer Service experience

Experience within a financial or banking organization preferred

Excellent interpersonal communication skills, both verbal and written

Strong critical thinking and problem-solving abilities

Strong organizational and multi-tasking skills using multiple systems and tools, with an acute attention to detail

Ability to remain professional, confident and patient when faced with complex problems

Proficient in Microsoft Excel and Office

Soft Skills Qualifications

Must have the ability to :

Attain and maintain high performance expectations on a monthly basis

Work in a fast-paced, high-volume setting

Clearly explain details about the company's debt settlement program to current clients

Recall details of calls with clients and to record those details accurately in Salesforce

Use and navigate multiple computer systems with exceptional multi-tasking skills

De-escalate stressful situations

Support and de-escalate vulnerable and sometimes difficult clients

Remain calm and professional during difficult discussions

Take constructive feedback

About National Debt Relief

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

Compensation Information

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $20 / hr + eligible for performance based bonuses.

Benefits

National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

Our extensive benefits package includes :

Generous Medical, Dental, and Vision Benefits

401(k) with Company Match

Paid Holidays, Volunteer Time Off, Sick Days, and Vacation

12 weeks Paid Parental Leave

Pre-tax Transit Benefits

No-Cost Life Insurance Benefits

Voluntary Benefits Options

ASPCA Pet Health Insurance Discount