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Client success manager Jobs in Moreno Valley, CA

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Client success manager • moreno valley ca

Last updated: 22 hours ago
  • Promoted
Senior Client Success Manager

Senior Client Success Manager

Smith.aiRiverside, CA, US
Full-time
Through a powerful combination of AI and live agents, we deliver 24 / 7 receptionist and chat services that convert leads, delight customers, and protect time for SMB business owners and operators.We...Show moreLast updated: 30+ days ago
Remote Client Success Consultant

Remote Client Success Consultant

Beacon National AgencyRiverside, CA, US
Remote
Full-time
Quick Apply
Join us as a Client Success Consultant and build a career offering Indexed Universal Life (IUL) policies, annuities, and life insurance to individuals looking for financial security.Work flexible h...Show moreLast updated: 30+ days ago
  • Promoted
Senior Customer Success Manager

Senior Customer Success Manager

Spring HealthRiverside, CA, US
Full-time
Senior Customer Success Manager.At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they nee...Show moreLast updated: 30+ days ago
  • Promoted
Client Services Manager

Client Services Manager

Hub International InsuranceRiverside, California, USA
Full-time
The Employee Benefits Account Management team provides critical support to clients through day-to-day program oversight client advocacy and systems management in order to effectively manage their h...Show moreLast updated: 2 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

CaptivateIQRiverside, CA, US
Full-time
CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma. With solutions for Sales Planning and In...Show moreLast updated: 30+ days ago
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Customer Success / Project Manager

Customer Success / Project Manager

Activate TalentRiverside, CA, United States
Full-time
Customer Success / Project Manager.We're helping our client, a fast-growing social commerce agency, find a Customer Success / Project Manager to support and scale their TikTok Shop operations acros...Show moreLast updated: 22 hours ago
  • Promoted
Customer Success Manager - Brazil

Customer Success Manager - Brazil

SecurityScorecardRiverside, CA, US
Full-time
Customer Success Manager - Brazil.SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries.Founded in 2013 by se...Show moreLast updated: 30+ days ago
  • Promoted
Local SEO Account Manager for Client Success & Growth

Local SEO Account Manager for Client Success & Growth

Home AllianceRiverside, CA, US
Full-time +1
We are Marketing Agency, working with hundreds of local and small business clients from home services to auto repair, beauty, and more. Our mission is simple : help local businesses dominate online ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager (EMEA)

Customer Success Manager (EMEA)

ConstructorRiverside, CA, US
Full-time
You're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy.You're a self-starter who's good at triaging problems and working on the most import...Show moreLast updated: 30+ days ago
  • Promoted
Senior Customer Success Manager

Senior Customer Success Manager

Energy ExemplarRiverside, CA, US
Full-time
Senior Customer Success Manager.In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar's mission lies in 'Empowering Transformative Energy ...Show moreLast updated: 25 days ago
  • Promoted
Customer Success and Sales Manager

Customer Success and Sales Manager

Interior Logic GroupRiverside, CA, US
Full-time
Customer Success And Sales Manager.Looking to build your career and design your future? You have come to the right place. About ILG : Interior Logic Group, the United States' premier and largest prov...Show moreLast updated: 24 days ago
  • Promoted
Client Success Manager

Client Success Manager

TradeJobsWorkForce92507 Riverside, CA, US
Full-time
Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Manager, Pharma Partnerships

Client Success Manager, Pharma Partnerships

Massive BioRiverside, CA, US
Full-time
Every cancer patient deserves access to treatment options.Massive Bio is an AI-powered precision medicine platform transforming how cancer patients discover and access clinical trials by eliminatin...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Expert (Remote)

Client Success Expert (Remote)

InfuseRiverside, CA, US
Remote
Full-time
Client Success Expert (Remote).We will review your application against our job requirements.We may then invite you to submit a video interview for the review of the hiring manager.At this point, we...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager??????

Customer Success Manager??????

ROUTE06Riverside, CA, US
Full-time
ROUTE06 is a DX partner that supports the business model transformation of large enterprises.Through the provision of the enterprise business API platform Plain and agile business implementation su...Show moreLast updated: 30+ days ago
  • Promoted
Senior Client Manager

Senior Client Manager

NTTRiverside, CA, US
Full-time
Senior Client Manager At NTT DATA.Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference...Show moreLast updated: 13 days ago
Client Relationship Manager

Client Relationship Manager

Alphabe Insight IncRiverside, California, USA
Full-time
This role focuses on maintaining strong client relationships supporting operational needs and ensuring that every partner receives high-quality service. The ideal candidate thrives in a fast-paced e...Show moreLast updated: 1 day ago
  • Promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

LaunchDarklyRiverside, CA, US
Full-time
Enterprise Customer Success Manager.The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sale...Show moreLast updated: 15 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Imagine LearningRiverside, CA, US
Full-time
At Imagine Learning we empower potential by creating educational solutions that inspire boundless possibilities for every student, every day. We are passionate about innovating together to support e...Show moreLast updated: 30+ days ago
People also ask
Senior Client Success Manager

Senior Client Success Manager

Smith.aiRiverside, CA, US
30+ days ago
Job type
  • Full-time
Job description

Senior Client Success Manager

Smith.ai is transforming the way businesses handle customer communications. Through a powerful combination of AI and live agents, we deliver 24 / 7 receptionist and chat services that convert leads, delight customers, and protect time for SMB business owners and operators. We're a mission-driven team excited to utilize cutting-edge technologies and passionate about modernizing client communication and scaling high-performance service.

The Role

We are looking for a Senior Client Success Manager to deliver an exceptional experience to our top clients. This role partners closely with our Support and Onboarding teams and reports to the Manager of Client Success.

As a Senior Client Success Manager, your mission is to ensure our clients receive a stellar experience throughout their journey with us, strengthening trust, driving measurable value, and becoming a critical partner in their business success. Your impact will be measured by retention, satisfaction, and growth within your accounts.

This role is highly client-facing, requiring you to navigate complex scenarios with diplomacy and clarity. You'll be hands-on in developing playbooks, refining best practices, and representing the voice of our most valuable clients across the organization. You are proactive, detail-oriented, and thrive in the fast-moving environment of a scaling startup where not everything has a playbook yet.

What You'll Do :

  • Serve as the primary point of contact for a portfolio of high-value clients, building long-term partnerships based on trust and measurable results.
  • Partner with Sales, Support, and Onboarding to ensure a seamless end-to-end client journey.
  • Provide input to refine playbooks, best practices, and decision frameworks to support consistency and excellence in client engagement.
  • Anticipate client needs and act as a trusted advisor, offering insights and solutions that drive business value.
  • Collaborate internally to represent client feedback and influence product and process improvements.
  • Deliver an exceptional experience aligned with Smith.ai's standards, SLAs, principles, and values.
  • Drive outcomes that impact client retention, lifetime value, referrals, and satisfaction.

What Sets You Apart

  • 3+ years of experience in client success, account management, or customer-facing roles, preferably in SaaS or with technical products / services.
  • Demonstrated success managing high-value accounts and driving measurable outcomes (retention, expansion, revenue growth).
  • Exceptional communication skills, both written and verbal, with the ability to influence and resolve complex situations.
  • Proficiency with client services tools for monitoring, tracking, and analyzing client sentiment and performance.
  • Nice to have : Experience with Vitally.io, Freshdesk and Click Up.
  • Why You'll Love Working Here :

  • Fully remote teamyou can work from anywhere in the U.S.
  • Competitive compensation ($70k$90K depending on experience), plus equity.
  • Robust benefits package including medical, dental, vision, 401(k), life insurance, and unlimited FTO.
  • Work with passionate, kind, and driven teammates across the globe.
  • A mission that matters : Helping small businesses succeed in an AI-powered world.
  • We're committed to building a team that reflects the world we live in. We welcome applicants from all backgrounds and walks of life. Discrimination has no place here.