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Client success manager Jobs in New Bedford, MA

Last updated: 2 days ago
Customer Success Manager

Customer Success Manager

ProofpointMassachusetts
Full-time
It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business. Proofpoint is a leading cybersecurity company ...Show moreLast updated: 30+ days ago
Private Client Relationship Manager

Private Client Relationship Manager

Citizens BankNew Bedford, Massachusetts
Full-time
Private Client Relationship Manager.Show moreLast updated: 30+ days ago
Customer Success Representative

Customer Success Representative

TopconMA, US
Remote
Full-time
Collaboration with Account Managers Partner closely with account managers to identify opportunities for renewals, upselling, and cross-selling by understanding client goals and aligning solutions a...Show moreLast updated: 10 days ago
Client Service Coordinator

Client Service Coordinator

Hilb GroupMans, MA, US
Part-time
At Hilb Group, we recognize that our associates are our greatest asset.We promote a service-driven culture of high performance that encourages career and professional development.The Hilb Group is ...Show moreLast updated: 30+ days ago
Client Services Associate-Remote

Client Services Associate-Remote

Navigate New HorizonsMA, US
Remote
Full-time
Quick Apply
Responsibilities : Booking and Coordination : Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities Customer Service : Provide excel...Show moreLast updated: 12 days ago
Client Success Manager, Travel

Client Success Manager, Travel

FlywireUSA, MA
Full-time
We, at Flywire, are looking for a forward-thinking, motivated, and hardworking Client Success Manager to help with the delivery and execution of our solution to our new and existing business client...Show moreLast updated: 30+ days ago
Global Client Manager - Wholesale IP

Global Client Manager - Wholesale IP

NTTRemote, Massachusetts, United States of America
Remote
Full-time
Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...Show moreLast updated: 30+ days ago
Global Client Manager - Wholesale IP

Global Client Manager - Wholesale IP

NTT DATARemote, Massachusetts, United States of America
Remote
Full-time
Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...Show moreLast updated: 30+ days ago
Client Advisor-Newbury

Client Advisor-Newbury

Tiffany & CoUnited States, MA
Permanent
Beauty, Romance and the iconic Blue Box.For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany employees are passionate, kind and professionally committed.We h...Show moreLast updated: 30+ days ago
Manager of Client Success Management

Manager of Client Success Management

Resource InnovationsMassachusetts, United States
Full-time
Manager of Client Success Management .We are seeking a highly skilled and motivated Manager of Client Success Management with a strong background in client handling and team leadership to join our ...Show moreLast updated: 30+ days ago
Customer Success Manager – State, Local and Law Enforcement (SLED)

Customer Success Manager – State, Local and Law Enforcement (SLED)

i2 Group Inc.Massachusetts, United States
Remote
Full-time +1
Customer Success Manager (State, Local, Law Enforcement).Group, a Harris Computer company, are seeking a Customer Success Manager – SLED, on a full-time, permanent, remote working basis, who can be...Show moreLast updated: 30+ days ago
  • Promoted
Office and Client Care Manager

Office and Client Care Manager

New Bedford GuideNew Bedford, MA, United States
$20.00 hourly
Full-time
Looking for a highly motivated individual to manage our new office and podcast studio in New Bedford!.Commission available for leads generated. Ability to earn additional money from leads forwarded ...Show moreLast updated: 12 days ago
Comer Success Executive

Comer Success Executive

AlightMassachusetts, United States
$88,500.00 yearly
Full-time
The Client Success Executive will be accountable for the overall management of their book of business.They are responsible for strategic direction of assigned clients, client satisfaction, retentio...Show moreLast updated: 30+ days ago
  • Promoted
Private Client Relationship Manager

Private Client Relationship Manager

CitizensNew Bedford, MA, US
Full-time
At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances.In this role, you’ll deep...Show moreLast updated: 13 days ago
Client Service Coordinator-REMOTE

Client Service Coordinator-REMOTE

MothershipMassachusetts, Massachusetts, United States
Remote
Full-time
Quick Apply
This role is instrumental in supporting daily business activities and coordinating efforts across multiple departments to ensure seamless client experiences. The ideal candidate will thrive in a fas...Show moreLast updated: 2 days ago
Client Service Manager

Client Service Manager

Company 19 - John Hancock Life Insurance Company (U.S.A.)É., U.,, Massachusetts Télétravail à temps plein
$58,875.00–$98,125.00 yearly
Full-time
John Hancock Retirement department, you will be responsible for providing high quality, phone and email-based customer service to our USA clients regarding their 401k Defined Contribution Plan.Resp...Show moreLast updated: 30+ days ago
Client Relationship Manager

Client Relationship Manager

ZelisRemote, MA, US
Remote
Full-time
At Zelis, the Client Relationship Manager plays a vital role in ensuring service excellence to Open Access Pricing clients and their members. This client facing role interacts with providers and mem...Show moreLast updated: 30+ days ago
Vice President - Client Services

Vice President - Client Services

EveriseMassachusetts
$160,000.00–$200,000.00 yearly
Remote
Full-time
Join us on our mission to elevate customer experiences for people around the world.As a member of the Everise family, you will be part of a global experience company that believes in being people-f...Show moreLast updated: 30+ days ago
Account Manager Client Executive - Cyber SaaS - (Northeast United States Only)

Account Manager Client Executive - Cyber SaaS - (Northeast United States Only)

SecureWorks US (1315)Remote, Massachusetts, United States
Remote
Full-time
Account Manager Client Executive.Candidates are required to live and work remotely in the Northeast United States.Secureworks (NASDAQ : SCWX) is a global cybersecurity leader that secures human prog...Show moreLast updated: 30+ days ago
Affiliate Success Manager

Affiliate Success Manager

Ziff DavisRemote, Massachusetts
Remote
Full-time
Position at VIPRE Security Group Join VIPRE Security Group, a global cybersecurity leader under Ziff Davis (NASDAQ : ZD), protecting millions of consumers and businesses worldwide.With brands like I...Show moreLast updated: 12 days ago
Customer Success Manager

Customer Success Manager

ProofpointMassachusetts
30+ days ago
Job type
  • Full-time
Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks : vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk : their people. That’s why we’re a leader in next-generation cybersecurity.

The Role

We are looking for a Customer Success Manager (Enterprise) to join the Tessian team following the Proofpoint acquisition.

You will be taking ownership of a critical portfolio of approximately 60-80 customers, including commercial ownership for the renewal. As well as being responsible for renewals and advocacy in our NAMER customer base, you'll be a bridge between Product and our customers - communicating our technology, understanding pain-points and interpreting future customer needs to inform product development.

This role will also play a part in the journey that Tessian and Proofpoint are embarking on together as we look to scale up the Tessian Customer Success Motion today from

Your day-to-day

  • Serve as the trusted advisor to our customers and executive sponsors post initial sale. This is a key role as Tessian’s customer base expands globally
  • Own the customer renewal and spot opportunities for multi-year conversions Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.
  • Identify advocates and expand our customer community to accelerate our go to-market motion
  • Advise our key clients, with hands-on platform guidance, on how to manage Tessian's solution to achieve full business value
  • Conduct periodic executive reviews and health checks - accurately assessing customer health, helping define adoption strategies and ensure value realisation (using key metrics from the platform)
  • Act as the voice of the customer cross-functionally and collect feedback to influence continuous improvement in the product and our processes

What you bring to the team

  • A highly ambitious attitude
  • A self-starter, full of new ideas and ready to get stuck in
  • World class communication skills, both in verbal and in writing
  • Experience working in a fast paced, high-growth B2B SaaS technology environment, selling software
  • Experience working within cyber-security is a huge plus
  • An experience of quota carrying account or customer success management experience
  • An understanding of the multiple sectors including; Legal, Financial and Professional Services.
  • A unique experience that you believe is relevant and an advantage. Every individual is different and we embrace that.
  • Why Proofpoint

    Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.

    We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!