Client success manager Jobs in Thornton, CO
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Client success manager • thornton co
Last updated: 12 hours ago
This role is at a software and services company that helps PE and VC firms provide resources that support growth at their portfolio companies through : .
Centralized portfolio hub software.A network o...Show moreLast updated: 24 days ago
In-office position in Westminster, Colorado (off I-25 & 120th).Remote applicants will not be considered.Are you a sales pro who thrives on closing deals and turning clients into raving fans? We...Show moreLast updated: 27 days ago
Are you excited about a career in SaaS that has a direct effect on the hospitality industry? This might be the perfect opportunity for you! Our mission is to empower the people that power hospitali...Show moreLast updated: 1 day ago
A company is looking for a Client Success Manager (North America).Key ResponsibilitiesServe as the primary contact for client inquiries on business, domain, product, and technical areasReview, vali...Show moreLast updated: 25 days ago
As a Customer Success Specialist focused on contract renewals, this individual will play a crucial role in maintaining and strengthening relationships with our customers.
Their primary responsibilit...Show moreLast updated: 30+ days ago
We anticipate the application window for this opening will close on - 27 Jun 2025.At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare acce...Show moreLast updated: 5 days ago
Veriforce is the fastest-growing SaaS-technology and services company in the global supply chain risk management market.We help industry-leading companies create and maintain operating cultures and...Show moreLast updated: 9 days ago
We are looking for an amazing Customer Success Manager (CSM) to join our team.The ideal candidate will build strong relationships with customers ensuring successful deployment of Zoom products and ...Show moreLast updated: 12 hours ago
The Director-Client Success is responsible for building long-term partnerships with the most strategic Municipal Justice Solutions accounts.
This position will foster strong relationships between Ty...Show moreLast updated: 25 days ago
Job Title : Customer Success Manager.Supervisor : Senior Director, Customer Success Management.Salary Range : $70,000 - $100,000, based on qualifications and experience (Plus additional targeted bonus...Show moreLast updated: 13 hours ago
At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate.
We make it possible for businesses to meet the ever-changing req...Show moreLast updated: 30+ days ago
Customer Success Manager @ Tilt.Tilt (check us out here) is looking for a Customer Success Manager to join our team and help us scale our business by ensuring we turn every customer into a raving f...Show moreLast updated: 4 days ago
From Fivetran's founding until now, our mission has remained the same : to make access to data as simple and reliable as electricity.
With Fivetran, customer data arrives in their warehouses, canonic...Show moreLast updated: 9 days ago
The Director, Client Success, will lead Rightway's growing Client Success (CS) team within the care navigation line of business and will be responsible for the overall retention, satisfaction, and ...Show moreLast updated: 15 days ago
Elevate Your Career with Limitless Growth Potential!.Are you ready to take control of your career and achieve financial freedom?.
Join a company celebrated for its award-winning culture and explosiv...Show moreLast updated: 30+ days ago
Veriforce is the fastest-growing SaaS-technology and services company in the global supply chain risk management market.We help industry-leading companies create and maintain operating cultures and...Show moreLast updated: 20 days ago
Customer Success Manager - Captial Markets.The Customer Success Manager will champion the customer throughout the engagement lifecycle, enabling them to get best value from Enverus' software and so...Show moreLast updated: 9 days ago
Our client is a leading technology firm specializing in creating and maintaining software solutions for new employee onboarding and compliance.
They are dedicated to delivering personalized technolo...Show moreLast updated: 30+ days ago
Head of Client Success
Lederer TalentDenver, CO, United StatesFull-time
Client Success Sales Representative
UqualWestminster, Colorado, United StatesFull-time
Customer Success Manager
ActablDenver, CO, United StatesFull-time
- Promoted
Client Success Manager
VirtualVocationsArvada, Colorado, United StatesFull-time
Client Success Specialist
OracleDenver, CO, United StatesFull-time
- Promoted
Customer Success Manager
MedtronicLafayette, CO, United StatesFull-time
- Promoted
Customer Success Manager
VeriforceDenver, CO, United StatesFull-time
- Promoted
- New!
Customer Success Manager
Zoom CorporationDenver, CO, United StatesFull-time
Director, Client Success
Tyler TechnologiesDenver, CO, United StatesFull-time
- New!
Customer Success Manager
TraceGains, Inc.Broomfield, CO, United StatesFull-time
- Promoted
Customer Success Manager
AuctaneDenver, CO, USFull-time
- Promoted
Customer Success Manager
Tilt.comDenver, CO, United StatesFull-time
- Promoted
Customer Success Manager
FivetranDenver, CO, United StatesFull-time
Director, Care Navigation Client Success
RightwayDenver, CO, United StatesFull-time
Client Success Advisor - Remote
Zemek AgencyDenver, CO, USRemote
Full-time
Quick Apply
Customer Success Manager
Veriforce LLCDenver, CO, United StatesFull-time
- Promoted
Customer Success Manager
EnverusDenver, CO, United StatesFull-time
Client Success Manager
Beacon ResourcesDenver, COFull-time
Head of Client Success
Lederer TalentDenver, CO, United States24 days ago
Job type
- Full-time
Job descriptionDrive net revenue retention > Maintain high client satisfaction and engagement Build and coach a strong client success team Improve onboarding, service delivery, and account management processes Develop scalable playbooks for repeatable, high-quality client experiences Own net revenue retention across the full portfolio of accounts, including onboarding, adoption, renewals, and upsells Manage and coach the client success team (2 people), ensuring high performance and development Establish team rituals, metrics, and culture to support a high-touch, high-impact approach Serve as the voice of the client internally—partnering with product, expert network, and leadership to continuously improve the client experience Ensure seamless delivery of managed services, including events, expert coordination, and content support Coordinate with our content lead to deliver high-quality ghostwriting and editorial work Work closely with the expert network team to connect clients with vetted experts in a timely and thoughtful way Directly manage a subset of high-value, high-priority clients Act as a consultative partner to portfolio operations teams, understanding their goals and helping them unlock value from the platform Lead quarterly business reviews and strategic check-ins for these accounts Design and implement repeatable processes for onboarding, engagement, and renewals Create internal playbooks to ensure consistency and quality across the team Continuously improve tools and workflows to make the team more efficient and scalable Denver-based (in-person team 3 days / week) Strong systems thinker who can scale quality through process Excellent business communication skills, both written and verbal Experience managing large, consultative accounts Experience leading and coaching a client-facing team Bonus : experience with B2B SaaS or tech-enabled services
About the Company
This role is at a software and services company that helps PE and VC firms provide resources that support growth at their portfolio companies through :
- Centralized portfolio hub software
- A network of 150+ tactical experts and 1,000+ pages of expert-authored content
- Services to augment PE / VC portfolio ops team capacity (writing services, event coordination services)
The company is a startup, which means we move fast, learn constantly, and expect every team member to take ownership and make an impact. But we’re also four years in, profitable, and supporting some of the world’s top growth equity firms. You’d be joining a team with real momentum, solving a real problem, in a space we know better than anyone.
About the Role
We're looking for a Head of Client Success who’s excited to build. You’ll lead client relationships, ensure top-tier service delivery, and play a key role in scaling our team, culture, and operations in Denver. This is a hands-on leadership role : you’ll manage some of our most important accounts, coach and grow a small but mighty team, and shape how we deliver concierge-level service to our clients. The ideal candidate thrives in high-touch environments, cares deeply about quality, and strives to deliver more than our clients ask or expect.
Key Goals
100% through renewals and upsells
Responsibilities :
Lead the Client Success Function
Oversee Professional Services
Own Strategic Accounts
Build Scalable Systems & Playbooks
Requirements :