The Encompass Group is partnering with a well-known hospital in the Orange County area that is looking to add an experienced.
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The Encompass Group is partnering with a well-known hospital in the Orange County area that is looking to add an experienced Outpatient Clinic Coordinator to their growing team! The Outpatient Clinic Coordinator will provide a seamless experience for patients, efficient administrative processes, and adherence to clinic policies and procedures. The ideal candidate will be detail-oriented, organized, and passionate about providing excellent customer service in a healthcare setting.
Responsibilities :
Oversee day to day operations of the outpatient clinics, ensuring smooth functionality and timely service.
Collect co-pays and other payments, providing clear explanations of charges and receipts.
Verify patient benefits and eligibility prior to appointments, addressing any discrepancies or issues.
Communicate benefit and coverage details to patients in a professional and understandable manner.
Manage appointment schedules, ensuring efficiency and minimizing conflicts or delays.
Maintain accurate patient records and ensure all necessary documentation is collected and stored appropriately.
Work closely with clinical staff, billing teams, and management to ensure the clinic runs efficiently.
Qualifications :
2 years of experience in a healthcare administrative or patient coordination role.
Strong knowledge of insurance verification, benefits, and eligibility processes.
Proficient in healthcare management software and Microsoft Office Suite.
Comfortability in a ‘paper-free’ work environment through use of technology
Excellent organizational, multitasking, and problem-solving skills.
Familiarity with HIPAA and other healthcare regulations.