Clinic receptionist Jobs in Fargo nd

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.

We are seeking a Front Desk Receptionist to support one of our partner clinics, Altaire Clinic located in Fargo, ND.

The primary role of the position is to manage scheduling client appointments, greeting clients when they arrive and having knowledge of the services performed.

The ideal candidate will have superb patient care disposition, excellent communication skills, and is well-spoken and articulate. He / she must have flexibility in scheduling, strong analytical decision-making skills, is extremely outgoing and friendly, able to multitask, be a team player, must be comfortable with basic computer / software knowledge, have high integrity and is a quick learner with the desire to grow.

Responsibilities :

• Customer service : Greeting patients, checking them in and out, and providing information about treatments
• Sales : help to sell retail products by offering our services (membership, weightloss, skincare products, lasers, etc.) to our patients.
• Appointments : Scheduling appointments, coordinating future appointments, and keeping patients on schedule
• Billing : Processing billing paperwork, and collecting payments
• Inventory : Ensuring the office is stocked with inventory
• Patient preparation : Helping prepare patients for medical treatments (if needed)
• Communication : Answering phone calls and emails, and writing follow-up emails
• Office management : Maintaining the front desk area, managing the reception area, and participating in staff meetings
• Medical records : Maintaining medical records
• Product sales : Selling products
• Office events : Assisting with office events

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