Clinical director Jobs in Rochester, NY

Rare opportunity for this higher earning position! Are you a nurse practitioner or nurse manager passionate about helping guests look and feel their best? We're seeking a skilled professional to join our Pittsford team, where artistry meets advanced aesthetic care. If you're dedicated to delivering exceptional results and guest care, we'd love to meet you! Apply today and take your aesthetic career to the next level! Total earning potential averages $180K to top earners at $210K annually. No overnights or holidays required. Relocation support available. From training to treatments, we use the latest and greatest technology to create seamless collaboration and drive innovation. We love taking care of our team as much as we do our guests! We proudly offer a full suite of benefits to help set you up for success and make this your best Chapter yet. Paid hands-on training, supportive culture, significant employee discounts on services and products, and continued learning and development.

Job Summary

The Managing Clinical Director is responsible for : delivering a variety of aesthetic treatments with exceptional skill and confidence, including facial aesthetic treatments, laser hair removal, and lab draws; delighting patients with exceptional customer service; supporting and participating in sales and marketing strategies; having up-to-date knowledge about Chapter products and services; and confidently educating patients on the benefits of Chapter products and services. This position is pivotal in achieving patient satisfaction, retention and word-of-mouth referrals, and will have a significant impact on the ongoing success of Chapter Medical Aesthetic Clinic.

Essential Responsibilities

Clinical resources, guidance, support and direction as a resource for providers

• Mentors and coach's provider staff in support of growth and development
• Leads by example following all systems, processes and protocols
• Delivers on Chapter's promise of extraordinary results, innovation and safety by upholding all procedures and protocols and participating in advanced education specific to all regulatory agency and Chapter guidelines
• Maintains accurate and timely written and photo documentation for each patient interaction
• Upholds facility standards by assuring all treatment rooms, devices and supplies are organized and cleaned according to established procedures and protocols
• Consistently meets and / or exceeds individual key performance metrics (i.e. revenue per hour, retail, rebook, retention goals) by following established consultation and retail systems
• Educates all non-members as to benefits of Chapter membership and consistently reinforces benefit of membership to current members
• Ensures 85% + booked clinic schedule
• Represents Chapter Purpose and Values in all circumstances

Requirements / Qualifications

• 3-5 years of aesthetic experience preferred
• Education Level : Registered Nurse or Nurse Practitioner credential
• Job Related / Industry Experience : Licensed to practice in state of designated clinic
• Superior interpersonal and customer service skills
• Demonstrated strong sales skills including active listening, effective presenting, and handling objections
• Knowledge of modern office procedures and methods including telephone communications, computer systems, and record-keeping
• Ability to establish priorities, work independently, and proceed with objectives without supervision
• Ability to handle and resolve recurring problems

Base salary range $100K + depending on experience, plus eligibility for monthly incentive pay, potential annual compensation averages $180K to $210K as a top performer