Clinical educator Jobs in Phoenix, AZ

Inizio Engage has a

new and exciting

partnership with a leading biotechnology company, supporting its Commercial, Patient Solutions, and Medical Affairs divisions.

We are currently seeking compassionate professionals to provide virtual or telephonic educational and emotional support to patients

caregivers as they navigate their diagnosis and treatment journey.

This is your opportunity to join Inizio Engage and represent a top-tier biotechnology company, making a meaningful impact

patients' lives every day.

What's

in it for you?

Competitive compensation

Excellent Benefits –

accrued

time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts / promotions

Competitive environment with company wide recognition, contests, and coveted awards

Exceptional co

llaborative

culture

Recognized as a Top Workplace USA 2021

Awarded a "Great Place to Work" award in 2022

2023 & 2025

Fortune Best Workplaces in Biopharma 2022

2023&2025

What will you be doing

To provide in-bound or outbound non-promotional

disease state

related educational support to

identified

customers as directed by the client company

Conducting outbound medication adherence support to patients and or caregivers. Hours of operation could extend into evenings and weekends.

Collecting demographic data and disposition for reimbursement services and literature fulfillment

maintain

excellent quality and superior customer service while adhering to program talking points or call guides and

leverage

live video conferencing software on the web / client specific websites as applicable

To only use approved materials provided by Inizio or by the client, without changing,

copying

or distributing the materials

To attend and complete all training courses and related competency assessments that Inizio

requires

an appropriate standard

and within a specified

timeframe

Develop and strengthen relationships with key customers

facilitate

the development and provision of services across multiple healthcare sectors, as

determined

by the Client or Inizio

To constantly consider new and innovative approaches that potentially develop new partnership opportunities

Complete all required administrative responsibilities

in a timely manner

• Some of these could include but are not limited

daily computer updates, weekly summary of activity reports,

emails

and time reporting

Attend local and national meetings and / or conferences, as required, to keep abreast of plans,

activities

and developments and to exchange knowledge and experience within the Patient Solutions team

Maintain all company equipment and materials

in accordance with

company instructions

Comply with

all Inizio Policies and Procedures, along with all Client Policies and Procedures as

required

Perform other duties as requested

What do you need for this position

Current US healthcare professional license : RN

Associates Degree

Bachelors / BSN

Preferred minimum of 3 years' experience working in a Neurology, sleep disorder

Demonstrate effective and professional communication

Excellent interpersonal skills with pleasant telephone manner and articulate phone voice

Competency with Call

Center

Telephone Technology

Demonstrable organizational skills

A self-starter with high personal motivation

Ability to manage multiple tasks

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local

expertise

and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers

people

and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values :

We empower everyone / We rise to the challenge / We work as one / We ask

what if

We do the right thing

and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at :

https : / / inizio.health /

Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further,

pursuant to

applicable local ordinances, Inizio will

consider for

employment qualified applicants with arrest and conviction records.

Inizio Engage is an equal opportunity employer M / F / V / D. We appreciate your interest in our

company,

however, only qualified candidates will be considered.