Talent.com

Collection manager Jobs in Ann Arbor, MI

Last updated: 2 days ago
  • Promoted
Customer Success Manager / Account Manager

Customer Success Manager / Account Manager

DigifySingapore, Michigan, Singapore
Full-time
Customer Success Manager / Account Manager.Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them...Show moreLast updated: 2 days ago
  • Promoted
Treasury Manager

Treasury Manager

INTL FCStoneSingapore, Michigan, Singapore
Full-time +1
Financial Controller, Asia Pacific, Executive Director.Connecting clients to markets – and talent to opportunity.With 4,300 employees and over 400,000 retail and institutional clients from more tha...Show moreLast updated: 2 days ago
  • Promoted
Tax Manager

Tax Manager

BDO LLPSingapore, Michigan, Singapore
Full-time
The successful candidate will work in a team providing tax compliance and advisory services to a mixed portfolio of corporate and individual clients. Provide tax compliance, assessment and advisory ...Show moreLast updated: 2 days ago
  • Promoted
Data Collection Specialist

Data Collection Specialist

VirtualVocationsAnn Arbor, Michigan, United States
Full-time
A company is looking for a Data Collection Specialist (Remote).Key ResponsibilitiesCollect data from external and diverse sourcesEnsure the accuracy and timely collection of all dataCollaborate on ...Show moreLast updated: 6 days ago
Vans : Sales Associate - Somerset Collection

Vans : Sales Associate - Somerset Collection

VF Outdoor, LLCMichigan, US
$13.23–$19.85 hourly
Part-time
As one of our passionate, fun and dedicated Sales Associates, you will be the voice of our brand while elevating the consumer experience through genuine consumer connections and selling our origina...Show moreLast updated: 30+ days ago
  • Promoted
Finance Senior Manager / Manager

Finance Senior Manager / Manager

YTL PowerSeraya Pte. LimitedSingapore, Michigan, Singapore
Full-time
The successful candidate will report to the GM of an Electric Vehicle (“EV”) Charging Company located in Singapore.In this role, you will be in charge of the full spectrum of the accounting, financ...Show moreLast updated: 2 days ago
  • Promoted
Tax Manager or Senior Manager

Tax Manager or Senior Manager

Plante MoranAnn Arbor, MI, United States
Full-time
Location : United States, Michigan, Auburn Hills.Location : United States, Michigan, Southfield.Location : United States, Michigan, Ann Arbor. Go beyond the numbers, do something different by developin...Show moreLast updated: 13 days ago
  • Promoted
Manager / Senior Manager, Audit (2025)

Manager / Senior Manager, Audit (2025)

Forvis Mazars LLPSingapore, Michigan, Singapore
Full-time
The Manager manages a portfolio of engagements to deliver high quality audit services.You will provide leadership on audit engagements which includes engagement planning, execution, and finalisatio...Show moreLast updated: 2 days ago
  • Promoted
Senior Manager / Manager / Assistant Manager (Strategic and Media Communications)

Senior Manager / Manager / Assistant Manager (Strategic and Media Communications)

Ministry of Culture, Community and Youth (MCCY)Singapore, Michigan, Singapore
Full-time
We are the Ministry of Culture, Community and Youth (MCCY).We’re here to build a confident and resilient Singapore, and what that means is a fulfilled and engaged people living in a cohesive and ca...Show moreLast updated: 2 days ago
  • Promoted
MANAGER

MANAGER

Dividend Restaurant GroupMI, United States
Full-time
ABOUT DIVIDEND RESTAURANT GROUP.Dividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems...Show moreLast updated: 2 days ago
  • Promoted
Manager / Senior Manager (IT Project / Product Manager)

Manager / Senior Manager (IT Project / Product Manager)

National University of SingaporeSingapore, Michigan, Singapore
Full-time
NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into...Show moreLast updated: 2 days ago
  • Promoted
Manager / Senior Manager (Financial Reporting)

Manager / Senior Manager (Financial Reporting)

Public Service DivisionSingapore, Michigan, Singapore
Permanent
You will lead the Financial Reporting function and oversee the monthly closing of accounts and perform review of month-end analysis and reconciliation schedules. You will also oversee statutory and ...Show moreLast updated: 2 days ago
  • Promoted
UX Product Manager (Senior Manager)

UX Product Manager (Senior Manager)

MOH Holdings Pte LtdSingapore, Michigan, Singapore
Full-time
ORGANISATION / DIVISION INFORMATION.MOHT envisions a transformed health system that is patient-centric, data-driven and digitally enabled to better empower health, prevent disease and provide excel...Show moreLast updated: 2 days ago
  • Promoted
SIL MANAGER

SIL MANAGER

Contract Professionals, Inc.MI, United States
Full-time
The role is within the Vehicle Electronics and Software Team as the.Sterling Heights, MI, responsible for establishing test and integration capability within the labs, creating test plans and test ...Show moreLast updated: 2 days ago
Wind Solar Collection Systems Engineer – Mid Level (Hybrid / Remote)

Wind Solar Collection Systems Engineer – Mid Level (Hybrid / Remote)

Barr Engineering Co.Ann Arbor, MI
$43.00–$57.00 hourly
Remote
Full-time
The person in this position will work with multidisciplinary project teams providing electrical engineering and related technical expertise. Work will include preparing design for DC and AC collecti...Show moreLast updated: 30+ days ago
  • Promoted
Assistant Store Manager / Store Manager

Assistant Store Manager / Store Manager

Pan Pacific International HoldingsSingapore, Michigan, Singapore
Full-time
Are you ready to lead, inspire, and make an impact? We’re searching for a high-energy, results-driven Assistant Store Manager / Store Manager to take the reins of our store operations! You will be th...Show moreLast updated: 2 days ago
  • Promoted
MANAGER

MANAGER

SubwayMI, United States
Full-time +1
As part of the Subway® Team, you as a Manager will focus on eight main things : .Providing an excellent guest experience. Ensuring that great food is prepared & served.Keeping our restaurants function...Show moreLast updated: 2 days ago
Vans : Assistant Store Manager - Somerset Collection

Vans : Assistant Store Manager - Somerset Collection

VF CorporationMichigan, US
$18.48–$27.72 hourly
Full-time
As the Assistant Store Manager, you provide leadership and direction to the store team while successfully executing the company’s vision and values under the direction of the Store Manager.You assi...Show moreLast updated: 30+ days ago
Norwegian Speaking Audio Data Collection (New)

Norwegian Speaking Audio Data Collection (New)

LXTAnywhere, MI, US
$32.50 hourly
Full-time
LXT is an emerging leader in AI training data to power intelligent technology for global organizations.In partnership with an international network of contributors, LXT collects and annotates data ...Show moreLast updated: 24 days ago
  • Promoted
Treasury Manager

Treasury Manager

This is an IT support groupSingapore, Michigan, Singapore
Full-time
The Treasury Manager will play a pivotal role in : .Deputising the Senior Treasury Manager, where necessary.Managing the operational Finance and Cash Management functions throughout the region.Execut...Show moreLast updated: 2 days ago
Customer Success Manager / Account Manager

Customer Success Manager / Account Manager

DigifySingapore, Michigan, Singapore
2 days ago
Job type
  • Full-time
Job description

Customer Success Manager / Account Manager

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

What You Will Be Doing

  • Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
  • Increase customer satisfaction and retention by building strong, long-term client relationships.
  • Conduct regular check-ins to improve product usage and address customer issues promptly.
  • Collaborate with customers on renewals, account expansions, and retention strategies.
  • Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
  • Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
  • Troubleshoot technical issues in partnership with the Engineering and Development teams.
  • Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
  • Proactively manage a book of business, tracking account health and mitigating retention risks.
  • Collaborate cross-functionally to optimize processes and implement solutions for customer success.
  • Support system configuration and onboarding processes tailored to customer requirements.

Requirements

  • Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
  • Proven experience in customer success or account management within a B2B SaaS or software company.
  • Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
  • Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
  • Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
  • Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
  • Demonstrated success in renewals, upselling, and account expansion strategies.
  • Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
  • Meticulous attention to detail and a high degree of accuracy in all deliverables.
  • A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
  • Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
  • Willingness to travel to Singapore on occasion if working remotely.
  • Seniority level

    Associate

    Employment type

    Full-time

    Job function

    Customer Service

    Industries

    IT Services and IT Consulting

    J-18808-Ljbffr