Collection manager Jobs in Pompano Beach, FL

Job Description

Job Description

We are a multi-location behavioral healthcare organization providing PHP, IOP, and Residential services for mental health and substance abuse. Our mission is to deliver compassionate, evidence-based care that supports long-term recovery and wellness.

Position Overview :

We are seeking a detail-oriented, organized Claims Collection Specialist to manage and resolve outstanding insurance claims and patient balances for our Florida and Tennessee locations working from the corporate office in Fort Lauderdale. This critical position ensures prompt, accurate collections while upholding patient confidentiality and ethical billing practices.

Key Responsibilities :

• Review, track, and follow up on unpaid and denied insurance claims.
• Work A / R aging reports and take action to secure payment or resolve denials.
• Communicate professionally with insurance companies via phone, email, and portals.
• Research underpayments, discrepancies, and authorization issues.
• Correct and resubmit claims as needed.
• Document all collection activities and outcomes.
• Collaborate with billing, admissions, and utilization review teams.
• Address patient inquiries regarding account balances and payment plans.
• Maintain HIPAA-compliant documentation and processes.

Qualifications :