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Collection specialist Jobs in Santa Ana, CA

Last updated: 16 hours ago
Centralized Collection Specialist

Centralized Collection Specialist

Tricon ResidentialTustin, CA
Full-time
The Collection Specialist is responsible for managing the process on any Resident that has not financially met the terms of the lease agreement. The Collection Specialist will contact all Residents ...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Operations Specialist

Operations Specialist

TekWissen LLCIrvine, CA, US
Full-time
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. This Client's mission is to discover an...Show moreLast updated: 17 hours ago
  • Promoted
ACCOUNTS RECEIVABLES CREDIT & COLLECTION SPECIALIST

ACCOUNTS RECEIVABLES CREDIT & COLLECTION SPECIALIST

StaffmarkCA, United States
$25.00–$29.00 hourly
Full-time
Staffmark is hiring an Accounts Receivable Credit & Collection Specialist in Santa Fe Springs, CA! If you have a strong background in accounts receivable and collections, we want to connect with yo...Show moreLast updated: 1 day ago
  • Promoted
  • New!
GROUP RESERVATIONS COORDINATOR - HOTEL DEL CORONADO, A CURIO COLLECTION BY HILTON

GROUP RESERVATIONS COORDINATOR - HOTEL DEL CORONADO, A CURIO COLLECTION BY HILTON

HiltonCA, United States
$22.00–$27.00 hourly
Full-time
The iconic _Hotel del Coronado_ is looking for a • •Group Reservations Coordinator to join the team • • \! Joinone of the last surviving wooden Victorian beach resorts in the world and after a$400M re...Show moreLast updated: 16 hours ago
  • Promoted
Sales specialist, Logistic specialist

Sales specialist, Logistic specialist

NEXT S&D , INC.Irvine, CA, United States
Full-time
Established in Korea in 1985, the company sells parts used in factory automation production facilities.Minimum 3-5 years’ overall experience in a customer-facing role within B2B sales.Proven expert...Show moreLast updated: 21 days ago
  • Promoted
Payroll Specialist

Payroll Specialist

VacoBuena Park, California, United States
$30.00–$35.00 hourly
Full-time
Payroll Specialist who will be responsible time keeping records of employees’ hours worked as well as any deductions or withholdings required to comply with state and federal laws in all of our mar...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Investigations Specialist

Investigations Specialist

99 Ranch MarketBuena Park, CA, United States
$25.00–$32.00 hourly
Full-time
The Investigation Specialist supports and assists in conducting store-level investigations related to fraud, theft, financial irregularities, and operational compliance violations.This role ensures...Show moreLast updated: 17 hours ago
  • Promoted
ADMINISTRATIVE SPECIALIST

ADMINISTRATIVE SPECIALIST

WORKING ALTERNATIVES INCGarden Grove, CA, United States
Full-time
The Administrative Specialist shall be responsible forupdating rosters.Assists the ProgramDirector and Assistant Director in sending / receiving correspondence and overall officeorganization.High Sch...Show moreLast updated: 3 days ago
  • Promoted
ACCOUNTING SPECIALIST

ACCOUNTING SPECIALIST

CPT Group, Inc.Irvine, CA, United States
$25.00–$30.00 hourly
Full-time
Join the dynamic team at CPT Group, Inc.Full-Time Accounting Specialist! Experience an exhilarating work environment right in the heart of Irvine, CA. Here, you're not just cranking numbers; you're ...Show moreLast updated: 1 day ago
  • Promoted
CREDIT & COLLECTION ANALYST

CREDIT & COLLECTION ANALYST

BrevilleCA, United States
Full-time
Over the past80+ years Breville has grown to become an iconic global brand, deliveringkitchen products to over 70 countries around the globe. Breville enhancespeople's lives through the delivery of ...Show moreLast updated: 3 days ago
  • Promoted
BLOOD COLLECTION STAFF - CUSTOMER SERVICE

BLOOD COLLECTION STAFF - CUSTOMER SERVICE

American Red CrossCA, United States
$22.00 hourly
Full-time
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spi...Show moreLast updated: 2 days ago
  • Promoted
Project Specialist

Project Specialist

CSA America Testing & Certification LLCIrvine, CA, United States
BUILDING A WORLD CLASS TEAM STARTS WITH YOU.At the heart of CSA Group is a vision : making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred year...Show moreLast updated: 30+ days ago
Medical Collection Specialist (Onsite)

Medical Collection Specialist (Onsite)

Wollborg Michelson RecruitingCosta Mesa, CA
$20.00–$29.00 hourly
Medical Collections Specialist.Must have high volume medical collections experience.Attendance is key to success! Looking for committed individuals!. The Collector serves as the account representati...Show moreLast updated: 30+ days ago
  • Promoted
Collection Subrogation Specialist

Collection Subrogation Specialist

VirtualVocationsHuntington Beach, California, United States
Full-time
A company is looking for a Subrogation Specialist to manage collections and coordinate invoice resolutions.Key Responsibilities : Collect outstanding balances and provide necessary documentationNegot...Show moreLast updated: 6 days ago
  • Promoted
  • New!
GROUP RESERVATIONS COORDINATOR - HOTEL DEL CORONADO, A CURIO COLLECTION BY HILTON

GROUP RESERVATIONS COORDINATOR - HOTEL DEL CORONADO, A CURIO COLLECTION BY HILTON

Hilton Hotels & ResortsCA, United States
Full-time
As a Group Reservations Coordinator, you would be responsible for answering external / internal Hotel calls, returning e-mails / voicemails and assisting guests in booking reservations, all while provi...Show moreLast updated: 16 hours ago
Vans : Floor Supervisor - Collection at Riverpark

Vans : Floor Supervisor - Collection at Riverpark

VF CorporationCalifornia, US
$18.24–$27.36 hourly
Part-time
As a passionate, fun and dedicated Floor Supervisor, you are an important part of the store leadership team, ensuring the highest level of customer engagement through sales results and supervising ...Show moreLast updated: 30+ days ago
  • Promoted
TRANSFER SPECIALIST

TRANSFER SPECIALIST

Service Corporation InternationalCA, United States
$16.50–$20.00 hourly
Full-time
Our associates celebrate lives.Consider the possibilities of joining a Great Place to Work!.The Transfer Specialist is responsible for the care, removal, and transport of deceased.This position wil...Show moreLast updated: 1 day ago
  • Promoted
Sales Specialist

Sales Specialist

Northwestern MutualIrvine, CA, United States
Full-time
Financial Advisor Opportunity!.Are you ready to make a meaningful impact in people's lives? As a Financial Advisor, you'll be lasting relationships, provide tailored financial guidance, and offer i...Show moreLast updated: 18 days ago
Holiday Sales Associate - Cotton On The Collection At Riverpark

Holiday Sales Associate - Cotton On The Collection At Riverpark

Cotton On GroupCA, United States
$16.00 hourly
Part-time
We don’t like words… we like action…80% of our global positions are filled by promotions of our existing team members because we believe that being YOU can take you places at Cotton On.We are excit...Show moreLast updated: 30+ days ago
Centralized Collection Specialist

Centralized Collection Specialist

Tricon ResidentialTustin, CA
30+ days ago
Job type
  • Full-time
Job description

Job Description

The Collection Specialist is responsible for managing the process on any Resident that has not financially met the terms of the lease agreement. The Collection Specialist will contact all Residents and encourage them to pay any outstanding balances, send statements to all residents with balances, send all necessary files to legal, and manage the eviction process in a proactive and consistent manner.

Manage Payment Experience

  • Work with both internal and external customers to troubleshoot resident payment issues until resolution
  • Effectively communicate and work with Accounting Department to ensure resident balances are accurate, and that any necessary adjustments are made and communicated in a timely manner to all parties
  • Review all new move in balances to ensure ledger charges and payments were applied accurately
  • Consistently inform all residents of Tricon’s payment policies, procedures, and their contract obligations
  • Treat all internal and external customers in a fair and consistent manner, and in accordance with Tricon’s Guiding Principles, Purpose Statement, Policies, and Fair Housing requirements
  • Review all ledgers, notices, leases, and communications for accuracy prior to distribution
  • Identify eligible candidates for Tricon Relief fund when applicable

Manage Delinquency Process / Performance

  • Review all necessary reports / dashboards / systems daily to track goal progress and resolve any necessary account issues
  • Communicate effectively and consistently with all Residents with balances daily until account resolution
  • Forecast month end Delinquency and report weekly progress to Manager
  • Remain compliant with Tricon policies and procedures, and seek / provide feedback to improve processes and performance
  • Manage Notice / Eviction Process

  • Manage Notice to Pay or Quit Process in a thorough, consistent, and timely manner each month
  • Prepare eviction files on notices of non-compliance when needed
  • Demonstrate knowledge of local and federal laws regarding notices, evictions, lockouts, etc
  • Communicate with residents daily / weekly during the eviction process, educating them on their options, fees, and the process expectations
  • Collaborate with appropriate field team when needed to schedule Occupancy Checks
  • Follow up with legal on eviction progress until resolution
  • Effectively communicate any scheduled lockouts, skips, court dates, or return of possession dates / details to all appropriate team members
  • Request Health and Safety Inspections when necessary to confirm condition of property when habitability questions arise during eviction / collections process
  • Ensure all residents are moved out of appropriate systems in a timely manner, and manage all necessary dashboard information / alerts
  • Manage the Squatter Eviction process to ensure eviction of all unauthorized occupants are handled appropriately and in accordance with the law
  • Qualifications :

  • Extremely organized
  • Detail oriented
  • Exceptional customer service
  • Deal with situations and issues proactively and persistently
  • At least 1 year of Property Management experience is preferable
  • Strives to consistently meet and exceed service standards
  • Excellent verbal communication skills required
  • Ability to work well using office electronic tools, basic accounting and math skills, excellent written and verbal communication abilities
  • Knowledge of Yardi preferred
  • Minimum Requirements :

  • High school diploma or GED
  • Prior residential single- family management experience preferred
  • Demonstrated attention to detail