Collections agent Jobs in Orlando, FL

Job Summary :

The Credit Analyst manages the full scope of collections for assigned accounts to ensure payment is received on a timely basis.

Job Duties :

• Reviews past due accounts receivables daily for assigned accounts
• Manages collection activities, including, but not limited to, phone communications to customers to secure payment for assigned accounts and adjusting payment terms and / or schedules
• Assesses and determines appropriate next steps in addressing delinquent accounts in an effort to establish a resolution involving satisfactory terms for all parties involved
• Documents the results of collection calls, and communicates progress of accounts to principals, engagement team and regional finance on a timely basis
• Interacts with key members of firm and client management to resolve billing disputes and service issues
• Reviews Dunn & Bradstreet reports to make a determination on accounts that require continued attention and focus due to poor credit history patterns with the firm and / or other vendors
• Analyzes stagnant accounts, and determines the need for escalation to a Finance Manager or Director for further action
• Utilizes firm best practices to implement process changes to rectify service issues, including, but not limited to, recommending changes to customer payment terms or developing billing schedules based on a client’s cash flow
• Other duties as required

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Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range : $46,000 - $57,500

Maryland Range : $46,000 - $57,500

NYC / Long Island / Westchester Range : $46,000 - $57,500