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Collections specialist Jobs in Nashville, TN
- Promoted
Collections Assistant
Old Hickory Credit UnionNashville, TN, United StatesAccounts Receivable (AR) Collections Specialist
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Old Hickory Credit UnionNashville, TN, United States- Full-time
Old Hickory Credit Union (OHCU) is seeking a Collections Assistant to join our team. At OHCU, we are dedicated to serving our community and providing excellent customer service to our members. As a Collections Assistant, you will play a vital role in fulfilling our mission of Making a Positive Difference in our Neighbors' Lives.
At Old Hickory Credit Union, you'll find a supportive family-style environment and a dedication to serving the community. Since 1934, we have prided ourselves in providing excellent customer service and a wonderful overall experience to our members. Employment at OHCU comes with competitive pay, on-the-job training, growth opportunities, and a community of coworkers who will be excited to meet and work with you.
Work Location : Nashville, Tennessee (this is not a remote position)
Responsibilities :
- Utilize intermediate knowledge of collection procedures, including bankruptcy laws and procedures, repossessions, and recovery to assist in the collection of delinquent accounts
- Communicate with members and coborrowers by telephone, email, text, and mail regarding their delinquent accounts and work with them to establish payment arrangements to bring accounts current
- Maintain accurate and up-to-date records of all collection activities
- Must comply with all federal and state regulations such as Fair Credit Reporting Act (Reg V), Fair Debt Collection Practices Act (Reg F), Unfair, Deceptive or Abusive Act (UDAAP), Fair Housing Act, Fair Lending Act, Equal Credit Opportunity Act (Reg B), Truth in Lending Act, (Reg Z), Expedited Funds Availability Act (Reg CC), Credit Card Act, Bank Secrecy Act, The Patriot Act, The Privacy Act, Regulation CC, etc., as well as all Old Hickory Credit Union policies and procedures.
- Provide excellent customer service to members and assist them in resolving any issues related to their accounts
Requirements
Benefits :
Equal Opportunity Employer : Old Hickory Credit Union does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.
Salary Description
20 / hour