Communications specialist Jobs in Dayton, OH

Are you a compassionate communicator who takes pride in being the first voice clients hear, ensuring every person seeking help feels valued, understood, and supported from the very first call?

Do you excel at listening carefully, asking the right questions, and capturing accurate information while guiding clients through an important first step toward securing the help they need?

Can you balance empathy with efficiency, staying patient and kind while also moving conversations forward, managing multiple intakes, and maintaining flawless documentation?

Do you stay composed when conversations are emotional or difficult, maintaining professionalism and focus while ensuring nothing falls through the cracks?

Is your approach to client communication defined by accuracy, warmth, and genuine care for helping people through challenging circumstances?

Final question : When faced with a challenge, do you get excited or run away?

• IMPORTANT : TO APPLY

If you have any questions, please email recruit@crisp.co only.

To Apply : Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

Horenstein, Nicholson & Blumenthal isn't just another law firm in Ohio. For more than four decades, this trusted disability law practice has built its reputation on compassion, advocacy, and results. With offices across the state and a focus on Social Security Disability, Veterans Disability, and Personal Injury, the HNB team is dedicated to helping everyday people stand up for their rights and secure the benefits they deserve. Known for their unwavering integrity and "Helping me, that's HNB" spirit, the firm continues to set the standard for client care and community impact.

With that being said, we are looking for an Intake Specialist. As the first point of contact for new clients, you play an essential role in shaping every client's experience with the firm. You will guide individuals through the initial stages of their case, ensuring they feel heard, supported, and confident that they've come to the right place for help. Your professionalism, empathy, and attention to detail will help sustain the firm's strong reputation for exceptional client service and lasting results.

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If you're looking for a job that's quiet or routine, this isn't it. The work we do changes lives, and that takes effort, focus, and heart. Every call matters. Every detail matters. We show up every day ready to serve clients who are counting on us to fight for what's fair. Excellence here is earned through dedication, discipline, and teamwork. We're not just doing a job; we're making a difference for real people who need someone in their corner.