Community association manager Jobs in Durham, NC

Job Description

The Community Manager is an integral role within the organization and serves as a pillar for the Homeowners Associations we serve. The incumbent is responsible for effectively building and sustaining relationships with HOA Board Members within their assigned portfolio. Community Managers must have strong communication and interpersonal skills to positively deliver top quality community management services to the Associations we service. The incumbent will be responsible for attending board meetings, conducting periodic site visits (to include walking sites) and work directly with the Board of Directors / Trustees and the residents of the communities. This position reports to the Director of Operations and works under the guidance of the Community Management Division Leader for the assigned region. Gaining a comprehensive understanding of each Association's governing documents, as well as State Specific Laws regarding Non-Profit Corporations and Owner associations, property management contracts, financials, and the specific needs of Associations is a key requirement of the role.

Essential Duties and Responsibilities

The following duties and responsibilities, but not limited to, are required.

Communications Management

• Documents, interviews, and assists residents regarding complaints about direct employees and vendor staff conduct.
• Provides monthly management report to Board of Directors with recommendations, as appropriate, to enhance community appearance values, and promote harmony among residents. Matters addressed : include financials, work orders, open tasks, status updates, inspections, compliance issues and advising Board of Directors.

Meeting Management

Finance Management

Documentation Management

Vendor Management

Project Management

Incident Management

Compliance Management

Experience and Skills

Requirements :

Qualification and Experience

Associate degree; or equivalent from a two-year college or technical school; or 3 or more year's related experience and / or training; or equivalent combination of education and experience.

Physical Demands :

40-hour work week typically 8 : 00 A.M. - 5 : 00 P.M. Monday through Friday. Work week may require after hours and weekend work / meetings and the ability to respond to on-call requests to respond to emergencies.

Will involve travel to sites, attendance in community meetings during and after hours, walking sites and inspecting properties on an on-going weekly and monthly basis. with exposure to normal safety hazards associated with traveling in conjunction with property management.

Safety Hazards :

Minimal. General office working conditions.

This job description does not list all the duties of the job. You may be asked by managers or directors to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

Management reserves the right to revise this job description at any time. The job description is not a contract for employment, and either you of the employer may terminate employment at any time, for any reason.

Job Benefits

Medical

Dental

Vision

Life

401K