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Community outreach specialist Jobs in Boston, MA

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Community outreach specialist • boston ma

Last updated: 1 day ago
  • Promoted
Outreach Manager ( Community Health Center Labs)

Outreach Manager ( Community Health Center Labs)

BMC SoftwareBoston, MA, US
Part-time
Under the direct supervision of the CHC Manager, the Outreach Manager performs a wide variety of operational, technical, and administrative duties. Works with administrators, medical directors, mana...Show moreLast updated: 18 days ago
Worship, Tech, and Community Outreach Director

Worship, Tech, and Community Outreach Director

Church StaffingMalden, Massachusetts
Full-time +1
The primary responsibilities of the Worship, Tech, and Community Outreach Director will be to create Sunday worship environments that can help all kinds of people take a next step with Jesus in ord...Show moreLast updated: 30+ days ago
Community Outreach Manager

Community Outreach Manager

Blueprint Creative GroupBoston, MA, US
Full-time
You must be Massachusetts-based.Direct emails will be ignored and disqualified.Blueprint Creative Group is a strategic communications agency supporting state, local, and federal government agencies...Show moreLast updated: 30+ days ago
Outreach Specialist

Outreach Specialist

Pine Street InnBoston, MA, US
Full-time
SCHEDULE : 40 hours, Monday – Friday, evenings and weekends (only as needed during inclement weather and as directed by program needs). DEO (Salary ranges provided are based on relevant experie...Show moreLast updated: 30+ days ago
Community Employment Specialist

Community Employment Specialist

VinfenCambridge, MA
Full-time
The CIES Employment Specialist (CIES ES) assists with persons served with obtaining and maintain employment and / or education consistent with their vocational goals and the Massachusetts Rehabilitat...Show moreLast updated: 30+ days ago
Street Outreach Specialist

Street Outreach Specialist

Bridge Over Troubled WaterBoston, MA, US
Full-time
The Street Outreach Specialist is responsible for overall monitoring of program operations, ensuring accurate and consistent data collection and analysis for reporting, and contributing to program ...Show moreLast updated: 30+ days ago
  • Promoted
Preventive Care Outreach Specialist

Preventive Care Outreach Specialist

Salem Hospital NSMCSomerville, MA, US
Full-time
Under direction, receives incoming communication and online requests from both patients and referring providers interested in accessing care. Performs patient registration, and scheduling processes....Show moreLast updated: 30+ days ago
Outreach Project Specialist

Outreach Project Specialist

VirtualVocationsDorchester, Massachusetts, United States
Full-time
A company is looking for an Outreach and Engagement Project Specialist to create rapid-turn creative content for digital campaigns. Key Responsibilities Develop rapid-turn content including short-...Show moreLast updated: 1 day ago
Community Support Specialist

Community Support Specialist

NORTH SUFFOLK COMMUNITY SERVICES INCBoston, MA, US
Full-time
North Suffolk is looking for Outreach Specialists - Community Support Specialists to join our team! As an Outreach Specialist - Community Support Specialist you will provide direct services to indi...Show moreLast updated: 30+ days ago
Bilingual Spanish-speaking Recovery Coach - Community Outreach Specialist (Eastern Massachusetts)

Bilingual Spanish-speaking Recovery Coach - Community Outreach Specialist (Eastern Massachusetts)

marigold HealthBoston, MA
Full-time
Marigold Health is looking for a Bilingual Spanish-speaking Certified Recovery Coach to join our team as a Community Outreach Specialist in Southeastern Massachusetts as a part of our Community Out...Show moreLast updated: 30+ days ago
Community Health Specialist

Community Health Specialist

Tufts MedicineTufts Medicine Integrated Network
Full-time
In addition, this role focuses on performing the following Community Health duties : Delivers training,.A professional individual contributor role that may direct the work of other.An entry level ro...Show moreLast updated: 30+ days ago
Outreach & Community Partnership Specialist

Outreach & Community Partnership Specialist

JVS BostonBoston, MA, US
Full-time
JVS is a non-profit, non-sectarian agency.Our mission is to empower individuals from diverse communities to find employment and build careers and to partner with employers to hire, develop and reta...Show moreLast updated: 30+ days ago
  • Promoted
Community Liaison / Sales Representative / Business Development / Community Relations Specialist / Community Outreach

Community Liaison / Sales Representative / Business Development / Community Relations Specialist / Community Outreach

K.A. RecruitingBoston, MA, US
Permanent
Selling their home care services.Permanent and full-time position.Face to Face experience in Healthcare Sales.Competitive base salary + commission plans / bonuses. MUST LIVE LOCALLY to / in BOSTON, MA!....Show moreLast updated: 30+ days ago
  • Promoted
Community Specialist, Channel Retail

Community Specialist, Channel Retail

AppleBoston, MA, US
Full-time
Community Specialist, Channel Retail.Imagine what you could do here.The people here at Apple don't just create products they create the kind of wonder that's revolutionized entire industries.It's ...Show moreLast updated: 30+ days ago
  • Promoted
Outreach Clinician

Outreach Clinician

Boston Public Health CommissionBoston, MA, United States
Full-time
City of Boston Residency Required.The mission of the Boston Public Health Commission (BPHC) is to work in partnership with communities to protect and promote the health and well-being of all Boston...Show moreLast updated: 6 days ago
Mobile Outreach Specialist-Female Only

Mobile Outreach Specialist-Female Only

AdvocatesWaltham, MA, US
Full-time
The Mobile Outreach Specialist position is a great fit for those who have previously worked in a Group Living Environment and who are seeking more independence in their next role! As a Mobile Outre...Show moreLast updated: 30+ days ago
  • Promoted
Physician Outreach Liaison

Physician Outreach Liaison

Beth Israel Lahey HealthBoston, MA, United States
Full-time
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Reporting to the Director of Network Business Development, the Beth Israel Lahey Heal...Show moreLast updated: 8 days ago
  • Promoted
Director of Outreach

Director of Outreach

The Solana DoylestownWoburn, MA, US
Full-time
When you work at The Delaney at The Vale, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company one that's inves...Show moreLast updated: 30+ days ago
Mobile Homeless Outreach Specialist

Mobile Homeless Outreach Specialist

Action for Boston Community DevelopmentMalden, MA, US
Permanent
Through our offices in Boston and Malden, ABCD's Housing and Homelessness Prevention Department supports people in their search and works to prevent families from entering homelessness by provi...Show moreLast updated: 30+ days ago
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Outreach Manager ( Community Health Center Labs)

Outreach Manager ( Community Health Center Labs)

BMC SoftwareBoston, MA, US
18 days ago
Job type
  • Part-time
Job description

Outreach Manager

Under the direct supervision of the CHC Manager, the Outreach Manager performs a wide variety of operational, technical, and administrative duties. Works with administrators, medical directors, managers, supervisors, and staff to review existing laboratory operations across the assigned Community Health Centers. Explores and evaluates improvement of operations or service models to maximize operating efficiencies. Identifies and troubleshoots laboratory operations issues as assigned. Supports and ensures coordination of general laboratory operations, information technology systems, quality improvement projects, and fiscal improvement projects within organization objectives.

Essential Responsibilities / Duties :

Human Resources :

  • Assists Laboratory Operations Director and managers with personnel and human resource issues. Ensures adherence to job descriptions, policies and procedures, and performance standards.
  • Plans, coordinates and administers policies.
  • Initiates and recommends policies and procedures necessary to achieve objectives of the hospital and ensure maximum utilization and stability of personnel.
  • Investigate causes of disputes and grievances and initiates corrective actions with technical supervisor managers if necessary. Assists with grievance process when requested.
  • Informs employees of hospital and department activities through routine staff meetings, bulletin boards, and other media available.
  • Analyzes services and initiates optimum staffing patterns according to the needs of operations and evaluates staffing options to include current full-and part-time staff, as well as per diem staff.
  • Works closely with Human Resources and the Operations and Administrative Director for Laboratory Medicine to select the highest quality candidates.
  • Assists with payroll monitoring as needed; monitors employee turnover, overtime, and absenteeism and reports variances to the Operations Director.

Customer Service :

  • Responsible for implementing, training and providing coverage and proper solutions to any customer service issues regarding access to services and laboratory results.
  • Maintains relationships with staff including Laboratory Medicine Medical Directors, department staff, CHC staff, hospital employees, requesting physicians and all customers to insure quality customer relations are maintained.
  • Understands and works to improve the dynamics of customer support in conjunction with the goals and mission of BMC.
  • Maintains close relationship with the Community Health Centers to insure quality service is provided and maintained.
  • Works with other Laboratory Medicine personnel, as necessary, to ensure departmental systems and operations are maintained to maximize customer service.
  • Establishes and maintains customer service standards to insure all customers are provided prompt and complete.
  • Ensures a customer service focused environment at BMC's laboratories. Values and responds to customer feedback by taking appropriate action to improve suboptimal services.
  • Training :

  • Responsible for the training and orientation of personnel to accomplish the department and hospital mission of service and support.
  • Prepares training manuals and supervises employees engaged in carrying out duties as it relates to the department and area functions.
  • Establishes, and when necessary, administers department specific orientation and in service training programs for the technical staff.
  • Financial Management :

  • Ensures sound financial management of Laboratory Medicine areas of responsibility and contributes to departmental goals of optimization of resources and revenue enhancement.
  • Works with managers to prepare and address monthly budget variance reports. Included in this variance report is detailed assessment of overtime usage within the department; works with area managers to resolve excessive overtime. Workload recording metrics shall be reported on a monthly basis.
  • Contributes to departmental goals of improving cost effectiveness, optimization of resources and revenue enhancement and support of Laboratory Medicine.
  • Works closely with Laboratory Support Services supervisors to control laboratory test send out budget and assess reference laboratory services.
  • Ensures all related duties associated with charging and coding of procedures are performed within hospital requirements and regulatory requirements.
  • QA & Technical Competencies :

  • Provides a technically sound environment to ensure the quality of Laboratory Medicine services. Ensures that technologist competencies are assessed and maintained for all personnel according to department policy. Competencies include, but are not limited to the following, education, safety, equipment, quality control, result reporting, record maintenance, patient skills, infectious control, problem solving, employee education and required training and cross-training.
  • Ensures ongoing compliance with all applicable regulatory agencies for department.
  • Measured by : Absence of major deficiencies observed during inspections by regulatory agencies (College of American Pathologists [CAP]; The Joint Commission, Department of Public Health, OSHA, FDA).
  • Report of corrective action of deficiencies noted in self-inspection is prepared and submitted to the Operations Director. Self-inspection is performed annually, in conjunction with Medical Directors and Laboratory Medicine Technical Supervisors.
  • Ensures compliance with laboratory billing regulations
  • Ensures continuous quality improvement in services through :
  • Active management of the laboratory quality assurance program :
  • Implements change as necessary in conjunction with CHC Manager and / or Operations Director for Laboratory Medicine.
  • Ensures data collection, monitoring, evaluation, and actions on assigned projects are within agreed upon time frames, and are documented.
  • Coordinates the performance of turnaround time (TAT) studies in each laboratory section to insure compliance with departmental service standards; works with technical supervisors for correction actions as required.
  • Works with quality assurance coordinator to review and assess errors and the sources of errors. Error analysis is performed, and addressed with appropriate action plans. Exhibits innovation in planning improvements / new programs and problem solving.
  • Day to Day Operations / Management :

  • Supervises, plans, coordinates and directs the daily operations of assigned Community Health Centers, and works collaboratively as a resource with supervisory, technical and clerical employees to ensure the delivery of quality service in accordance with applicable policies, procedures and professional standards. Satisfies all operational requirements as determined necessary by the CHC Manager.
  • Develops, secures approval, and implements departmental policies and procedures related to patient and staff welfare, equipment maintenance, procedures, and all other issues related to Laboratory Medicine Policy and Procedures.
  • Ensures that department is covered by development of proper work schedules.
  • Monitors and addresses issues with the documentation of the competency of the technical staff through training in the following areas : Technical, professional, safety, and adherence to policy and procedures.
  • Works with managers and supervisors to ensure the optimal utilization of the staff.
  • Ensures systems are operating for adequate inventory of supplies appropriate for the volume of testing. Minimizes any overstocking of supplies and understands and makes appropriate changes to keep stock and inventory to minimum.
  • Works with the safety committee to ensure the proper usage of all required safety equipment. Helps to maintain a safe work environment for all personnel.
  • Compiles and maintains all appropriate statistical data to include attendance records, vacation schedules, and procedure and revenue volume. Provides monthly reports to CHC Manager.
  • Professionalism & Leadership :

  • Exhibits personal and professional pride and self-development :
  • Demonstrates a commitment to continue self-development in management skills and Laboratory Medicine knowledge by attending management training sessions. Measured by review of continuing education records and evidence of application of knowledge to the workplace by Operations Director for Laboratory Medicine. Attends meetings, as necessary, related to any operational issues involving Laboratory Medicine.
  • Demonstrates reliability and professionalism. Maintains standards for department and personnel as follows :
  • Follows all hospital policies and procedures.
  • Demonstrates consistent attendance and punctuality at work and departmental meetings. Sets standard for all employees to follow. Measured by standards of conduct developed and implemented by the Human Resource Department.
  • Ensures work assignments are completed within agreed upon time frames.
  • Supports the departmental goal of effective cooperation and communication with staff, peers, members and other hospital departments, and supervisor(s) to ensure that information is shared for effective operations.
  • Communicates with staff through attendance of regularly scheduled meetings. Utilizing tools such as an agenda before the meeting and meeting minutes for follow-up to staff members.
  • Investigate patient and employee incidents, gathers additional information, evaluate and take effective corrective action when necessary. Demonstrates the ability to identify and resolve conflicts when dealing with members of organization to include peers, subordinates, patients, physicians, nurses, and all other staff.
  • Demonstrates willingness to accept instruction, guidance and / or constructive criticism from staff, peers or supervisor(s).
  • Consistently demonstrates tact, courtesy, and a positive attitude in all aspects of communication.
  • Consistently presents the department and organization in a positive and professional manner.