Support a robust Microsoft based network.Respond to help desk tickets, telephone calls, email and personnel requests for technical support ensuring timely feedback and closure.Identify, research, a...Show moreLast updated: 30+ days ago
Adjunct, Computer Science and Information Technology
Broward CollegeCoconut Creek, Florida, US
Part-time
SummaryCandidates should be passionate educators who can facilitate the needs of diverse 21st century learners.The successful candidate must have some college-level teaching experience, a high leve...Show moreLast updated: 18 days ago
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Sr Analyst, Financial
Canon U.S.A., Inc.Boca Raton, FL, United States
Full-time
Responsible for performing analyses and managing Power BI reports for department management.Participates in the monthly, quarterly and annual close.
Heavy involvement in the budgeting process.Respon...Show moreLast updated: 3 hours ago
Computer Operator
VirtualVocationsBoca Raton, Florida, United States
Full-time
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Treasury Analyst
Segrera AssociatesBoca Raton, FL, US
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Suncap Technology, Inc.Boca Raton, FL, US
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SBA CommunicationsBoca Raton, FL, US
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Business Analyst
American ExpressSunrise, Florida, USA
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The above represents the expected salary range for this job requisition.Ultimately in determining your pay well consider your location experience and other job-related factors.We back our colleague...Show moreLast updated: 3 days ago
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Computer Aided Design Designer
Vista Applied Solutions Group IncBroward County, FL, US
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We are a leading design firm specializing in custom storage solutions, cabinetry, and closet design.Our mission is to provide innovative and functional designs that enhance our clients' spaces ...Show moreLast updated: 3 hours ago
Acquisitions Analyst
Kayne Anderson Capital AdvisorsBoca Raton, FL, US
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LendingOneBoca Raton, FL, US
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Financial Analyst
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Permanent
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Computer Aided Design Designer
MediabistroBroward County, FL, United States
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Varsity TutorsSunrise, FL, US
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Quality Analyst
Kforce, Inc.Boca Raton, FL, US
Full-time
Kforce has a client that is seeking a Quality Analyst in Boca Raton, FL.Reviewing quality specifications and technical design documents to provide timely and meaningful feedback.Quality Analyst wil...Show moreLast updated: 28 days ago
Respond to help desk tickets, telephone calls, email and personnel requests for technical support ensuring timely feedback and closure.
Identify, research, and resolve technical problems for individuals and groups in an efficient manner, recognizing the proper course of action to take, communicating, and escalating severe issues as appropriate.
Provide escalated support for all department members and perform tactical problem resolution as required.
Provide technical training for all department members as required.
Level I / Help Desk work as required.
Communicate highly technical information to both technical and non-technical personnel.
Manage incoming and outgoing asset inventory of hardware, software, and peripherals.
Prepare computer systems for deployment including interviewing clients to identify special considerations and other settings.
Install computer hardware, software, and peripherals as required.
Maintain password security, data integrity, and file system security.
Perform knowledge transfers among team members by preparing and maintaining documentation for processes, procedures, written instructions, and solutions to problems.
Successfully manage and execute business and project plans, deliverables, policies, processes, and procedures.
Collaborate with team members to identify and recommend process, system, hardware, and software improvements and / or upgrades.
Maintain knowledge of developments in relevant technologies and their use in the industry, making recommendations when appropriate.
Provide project specific technical support to and management of vendors / suppliers / teammates.
Maintain knowledge of developments in relevant technologies and their use in the industry, making recommendations when appropriate.
Assist team members as needed.
Position provides support for all company facilities, from US West coast to Europe
International travel may be required.
Available to work after hours and weekends as required.
Other duties and projects as assigned by supervisor.
Qualifications / Requirements :
Bachelor’s Degree in computer related field or equivalent years’ experience.
MCSE certification or equivalent certifications.
Minimum 3 years of experience of direct client interaction and customer-service.
Extensive working knowledge of networking, security, and telephony systems, including developing, configuring, supporting, and optimizing networking hardware, software, telecommunications, and related technologies.
Proficient working knowledge of networking standards, switching technology, protocols, security, troubleshooting.
Professional appearance and behavior required including, but not limited to, punctuality, positive attitude, and reliability.
Excellent communication and written skills are vital, should be as comfortable with people as with systems and technology.
Must be able to work well with others in a team as well as independently, collaboration skills are vital.
Able to work effectively at all levels of the organization with ability to convey a correct sense of urgency based on customer or business impact.
High level of accountability and can instill a sense of credibility when speaking with customers.
Advanced problem solver with the ability to sort through complex issues and conduct comparative analysis of multiple solutions.
Excellent organizational and multi-tasking skills – prioritizes and performs a variety of concurrent tasks with efficiency and minimal direction.
Ability to follow written and verbal instructions.? Must be detail-oriented and self-motivated, possessing strong judgment with excellent decision-making skills and excellent analytical / organization / time management skills.
Experience and ability to effectively manage vendors / suppliers.
Must be a quick learner and adaptable to change in process or required activities.
May occasionally lift at least 35 lbs.
May occasionally work in confined spaces.
May occasionally work in loud and noisy spaces.
Occasional Domestic & International Travel
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