Computer analyst Jobs in Sacramento ca
Last updated: 2 days ago
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Computer Client Support Analyst, Asc
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VirtualVocationsSacramento, California, United StatesComputer Client Support Analyst, Asc
Sunrise Systems, Inc.Sacramento, CA4 days ago
Job type
- Quick Apply
Job descriptionWindows Microsoft application experience Troubleshooting IT related issues (preferably with call center experience) iOS (iPhone, iPad) application support and troubleshooting Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device Driven to help and support clients with outstanding customer service. Ability to meet attendance expectations. Provides client desktop support with basic level technical understanding and capability (Tier 1) in Microsoft Operating Systems, Microsoft Office Suite and computing in an enterprise network environment In Tier 1 technical scope, effectively troubleshoots desktop and mobile computing devices, network and peripheral issues; identifies and engages needed resources to remedy problems; Diagnoses and resolves technical issues that require in-depth analysis, such as application, hardware, and software problems; Takes appropriate action (e.g., phone calls, pages, emails, etc.) to contact responsible support personnel to handle system wide events (e.g., system outages, software rollouts, down servers, application failures, etc.)
Job Title : Computer Client Support Analyst, Asc
Job Id : 24-05512
Location : Sacramento, CA
Duration : 10 Months On W2 Contract
Description :
- PLEASE ATTACH TYPING TEST RESULTS IN THE SUBMISSION.
- These positions will be 100% onsite to start and once the candidate demonstrates the ability to work independently and meet performance expectations, a hybrid work schedule will be available. This usually takes 3-6 months of work before the candidate is ready to be considered for the hybrid work schedule.
- New workers starting on assignments will be onsite at the TSC : Provides opportunity for in-person training and mentorship from fellow team members
Workers to be assessed for hybrid work model : Workers will be assessed based on criteria such as training completion, grasp of training material, ability to work independently and meeting assignment metrics
What are the top personality traits or skills sets that make a contractor successful at the TSC :
After-hours analysts provide support after core hours.