Computer support specialist Jobs in Los Angeles, CA
Last updated: 17 hours ago)
Hybrid is possibly an option when deemed effective working remotely.Monday to Friday, 8 : 00 AM to 5 : 00 PM (with flexibility for travel and customer support needs).
We offer a competitive compensation...Show moreLast updated: 2 days ago
GenScript Biotech Corporation (Stock Code : 1548.HK) is a global biotechnology group.Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, an...Show moreLast updated: 30+ days ago
The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs.
The primary focus for the Support Specialist is to support the lo...Show moreLast updated: 3 days ago
The Management Trust is a community association management company.We believe that building and maintaining a community takes more than just hammers and nails.
It takes integrity, trust, experience,...Show moreLast updated: 1 day ago
Sales Coordinator – Freight Industry.Comprehensive package including health, financial, and wellness perks.We are committed to employee growth and success.
This role provides a dynamic opportunity t...Show moreLast updated: 3 days ago
A company is looking for a Lead Instructor : Computer Support Specialist.Key ResponsibilitiesPrepare and lead virtual classroom sessions for diverse groups of Fellows, ranging from 200 to 8,000+ par...Show moreLast updated: 23 hours ago
Teleperformance is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaning...Show moreLast updated: 17 hours ago
Through content, collaboration, innovation, and a commitment to approachability, we strive to create a more beautiful and inspiring world.
We are looking for a proactive and detail-oriented.In this ...Show moreLast updated: 21 days ago
In this role, you wont just follow proceduresyoull help shape them.As a key liaison between our departments, youll play a vital role in ensuring customer satisfaction through phone, email, and live...Show moreLast updated: 11 days ago
Customer Success Supervisor / Manager.Concier is a leading manufacturer and provider of luxury linen products in the B2B hospitality, healthcare, commercial laundry sectors, operating across the Unit...Show moreLast updated: 11 days ago
This role will support the Banks back office operations.This position will provide operational support by processing fraud and adjustment claims, bank control and account reconciliation, legal proc...Show moreLast updated: 1 day ago
Our Company is dedicated to being an industry leader in software development.We offer a dynamic work environment.Because we value diversity and the contribution each individual makes to the organiz...Show moreLast updated: 6 days ago
As an Operations Support Specialist, you will be responsible for overseeing and supporting the daily operations of retail stores.
Your role includes analyzing and reporting on store performance data...Show moreLast updated: 1 day ago
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year.
A big part of our success comes from our customers' positive experiences...Show moreLast updated: 1 day ago
Airport Blvd, Los Angeles, CA 90045, USA • Los Angeles, CA, USA.Monday - Friday, 7 : 00am - 3 : 30pm.Full-time, Non-Exempt (Hourly), Non-Management.
The Layover, 9250 Airport Boulevard, Los Angeles, CA ...Show moreLast updated: 30+ days ago
About Feedonomics - A Remote-First Company.Have you ever wondered how companies list their products on Amazon? Or how Google knows which products are in stock in a store near you? How about how you...Show moreLast updated: 29 days ago
Operation Support Representative.Los Angeles, CA | On-site role.The primary responsibilities of the position require the employee to review, input and / or update and approve pending Flooring request...Show moreLast updated: 1 day ago
We are seeking a detail-oriented and organized.Claims Team with daily operations.This role provides research and clerical support while gaining valuable insight into all aspects of the Claims Depar...Show moreLast updated: 17 days ago
If you are an experienced paralegal or litigation support specialist looking for an opportunity to showcase your advanced skills at a world class firm, then we would like to meet with you!.The Liti...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Specialist
Davis Talent Search (Payments, Wealth Management, Fintech, Crypto Jobs)Glendale, CA, United StatesFull-time
- Promoted
IT Support Specialist
GenScriptAsia Pacific, Asia PacificFull-time
- Promoted
Support Specialist II
InogenBurbank, CA, United StatesFull-time
- Promoted
COMMUNITY SUPPORT SPECIALIST
The Management TrustCA, United States$20.00–$23.00 hourly
Full-time
- Promoted
Sales Support Specialist
forwardingjobs.comLos Angeles, CA, United States$67,000.00–$72,000.00 yearly
Full-time
- Promoted
Lead Instructor : Computer Support Specialist
VirtualVocationsVan Nuys, California, United StatesFull-time
- Promoted
- New!
CUSTOMER SUPPORT SPECIALIST
Teleperformance USALA, United StatesFull-time
- Promoted
Customer Support Specialist
TappanLos Angeles, CA, United StatesFull-time
- Promoted
Customer Support Specialist
Kevidko IncLos Angeles, CA, US$21.00 hourly
Full-time
- Promoted
Sales Support Specialist
1ConcierLos Angeles, CA, US$18.00–$20.00 hourly
Full-time
- Promoted
Operations Support Specialist
CTBC BankLos Angeles, CA, United StatesFull-time
- Promoted
Customer Support Specialist
WORKFORCE ONELos Angeles, CA, United StatesFull-time
- Promoted
Operations Support Specialist
HEYTEALos Angeles, CA, United StatesFull-time
- Promoted
CUSTOMER SUPPORT SPECIALIST
Teleperformance-Turbo TaxLA, United StatesFull-time
- Promoted
Support Specialist
The People ConcernLos Angeles, CA, United States$22.00 hourly
Full-time +2
- Promoted
IT Support Specialist
MapleCraft EngineersLos Angeles, California, USA Job Title : Remote IT Support Technician.Location : United States (Remote US Residents Only).At MapleCraft Engineers we are more than just a civil engineering firm we are innovators shaping the futur...Show moreLast updated: 21 days ago
- Promoted
Marketplace Support Specialist
FeedonomicsLos Angeles, CA, United States$19.29–$32.63 hourly
Full-time
- Promoted
Operation Support Specialist
Westlake ServicesLos Angeles, CA, United States$17.28 hourly
Full-time
- Promoted
Claims Support Specialist
Ultimate StaffingBurbank, CA, United States$25.00–$30.00 hourly
Full-time
- Promoted
Litigation Support Specialist
Cornerstone ResearchLos Angeles, CA, United States$65,300.00–$83,800.00 yearly
Technical Support Specialist
Davis Talent Search (Payments, Wealth Management, Fintech, Crypto Jobs)Glendale, CA, United States2 days ago
Job type
- Full-time
Job descriptionMerchant Onboarding & POS System Installation / Support : Collaborate with Sales and Operations to ensure seamless client onboarding and system support. Deliver, install, and configure POS systems and payment terminals at merchant locations (primarily within LA County) and remotely. Assist clients with specialized setup (e.g., inventory, product lists, pricing, menus) within the POS system. Provide ongoing remote and in-person technical support, troubleshooting issues related to POS system operation, reporting, and system functionality. Conduct training sessions with clients and their staff on POS system usage. General POS System Support : Maintain detailed records of installations, support activities, and client interactions within the CRM system. Provide support for issues related to transaction processing, chargebacks, refunds, and other account inquiries. Assist clients with operational inquiries and collaborate with other departments to ensure excellent customer service. Proactively manage customer issues and follow up to ensure satisfaction, including managing tickets and maintaining customer communication. Common tickets include : DBA changes Account updates Transactional research (pull deposits, transactions, authorizations, etc.) Short funding deposits Address updates Auto batch time change Client Communication & CRM Management : Proactively reach out to new clients to schedule installations or provide updates on existing support requests. Handle client calls, emails, and texts promptly, ensuring that all interactions are recorded and documented in the CRM system. Research client issues and provide progress updates on resolutions. Maintain accurate records of hardware inventory, shipping and receiving equipment as required. Ensure hardware is shipped to clients within 24 hours of approval and schedule deployment meetings as soon as hardware is delivered. Maintain a response time of 3 rings for incoming calls and confirm action items at the end of each call. Achieve a Net Promoter Score (NPS) of 4 or higher for customer satisfaction. Complete detailed records for each client interaction in the CRM system, ensuring all support activities are documented accurately. Provide timely follow-ups on communications from clients, ensuring all queries are resolved efficiently. A minimum of 2 years of customer service or technical support experience at an ISO, PayFac, or merchant acquirer is required. Experience with POS systems such as Clover, Valor PayTech, and others is required. Proficiency in Microsoft Office, Zoom, CRM system(s) (such as IRIS) is required. Experience with Access IQ, Translink is a plus. Strong communication skills (both verbal and written) and the ability to engage effectively with clients. Excellent time management, multitasking, and problem-solving abilities. Proficiency in Armenian is a plus. Ability to work outside regular business hours, including weekends if needed, to meet customer requirements. Candidate must be based in the greater Los Angeles area or willing to relocate prior to start date. The company is unable to sponsor a Visa.
Job Title : Merchant Technical Support
Department : Customer Support
Location : Glendale, CA
Hybrid Option : 100% onsite to start. Hybrid is possibly an option when deemed effective working remotely.
Core Business Hours : 40 hours per week, Monday to Friday, 8 : 00 AM to 5 : 00 PM (with flexibility for travel and customer support needs).
Employment Status : Full-Time, W2
Reports To : VP of Operations
Benefits & Culture : Medical, Dental, 401k. We offer a competitive compensation package, opportunities for career growth, and the chance to work in a dynamic and expanding company that values professionalism, innovation, and commitment to excellence. If you are a customer-focused technical professional looking for a challenging and rewarding role, apply today!
Company Overview :
We are a leading end-to-end Merchant Services provider, delivering advanced, turnkey solutions for businesses of all sizes that want to accept credit card payments. Our solutions cater to small retail businesses, large cannabis operations, and everything in between, ensuring first-class service to all clients.
The CEO founded the retail ISO in 2010. We currently process through First Data, TSYS, and Vantiv / WorldPay.
We focus on low-risk industries, including laundry / dry cleaners, retail, restaurants, veterinary practices, healthcare (non-insurance), B2B, ISV, automotive, and eCommerce.
Currently, we are boarding 25-40 Merchant IDs (MIDs) monthly. Our goals are to increase this to 60-70 MIDs per month within the next 12-24 months.
We have 6 full-time employees, covering Merchant Support, Tech Support, Pricing, and a Sales Coach for the agent team.
Our core offering includes :
- Merchant processing
- POS and gateway solutions
- QuickBooks integration
- Cash Discount programs
- eCommerce processing.
Position Overview :
We are seeking a motivated and energetic Merchant Technical Support (MTS) professional to join our customer service team. This role requires a technically inclined individual eager to learn merchant processing technologies, both hardware and software, and provide exceptional support to new and existing customers installing and using our merchant payment systems. This position is based in Glendale, CA, and requires in-office attendance for an initial training period with the possibility of hybrid work thereafter. Occasional travel to local merchants may be required.
Key Responsibilities :
Accountabilities :
Requirements :