You’re a natural leader who sets the tone for the team with a positive, charismatic, and friendly attitude.
You’re personable, outgoing, and enjoy interacting with both guests and team members.
You have exceptional communication skills and thrive in a fast-paced environment.
You are highly organized, detail-oriented, and excel at keeping things running smoothly.
You’re proactive and have a strong sense of responsibility and accountability.
You have experience in guest relations, concierge services, or as a lead host and are eager to take on more leadership.
About the Job :
Lead by example, setting the energy and tone for each guest's experience from the moment they enter the venue.
Manage the team to create a positive, memorable atmosphere for both incoming and outgoing guests.
Oversee phone inquiries about reservations, special events, and general information, ensuring professionalism and helpfulness.
Coordinate seating and guest flow while leading the team in executing seamless transitions from concierge stand to table.
Foster a team-oriented environment by coaching and supporting your colleagues to ensure smooth operations and efficient service.
Be genuinely attentive, empathetic, and proactive in addressing guest needs and going above and beyond to improve their experience.
Take initiative to identify opportunities for improvement in both guest interactions and team performance.
Use OpenTable and Toast to manage reservations, seating arrangements, and guest flow, ensuring a smooth and efficient operation.
Why join Flagship Restaurant Group ?
Flagship Restaurant Group is an ever-evolving fast growing company empowering our people to follow their passion in the hospitality industry with plenty of advancement opportunities
Our modern restaurants are sophisticated and innovative with great earning potential, and each offer a unique culinary experience
We provide a comprehensive training program in a fun, exciting environment where you’ll thrive
Delicious dining discounts you can share with friends and family at all our locations
Our full-time employees are eligible to enroll in our comprehensive benefits package that includes dental, vision, and life insurance.
We create excitement around our team member’s milestones and achievements
At Flagship, we create experiences that leave an impact. This stays true to our employees just as much as our guests. Removing barriers of language, race, sexual orientations, and culture, our team and guests have our promise of being a restaurant group that embraces the concept where everyone belongs. We are committed to empowering growth, instilling hospitality knowledge, and building a career path in an environment of respectful inclusion.
Flagship Restaurant Group is an Equal Opportunity Employer