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Consulting technical director Jobs in Phoenix, AZ
Digital Technical Delivery Director
Western Alliance BankPhoenix, AZ- Promoted
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ADPTempe, AZ, United StatesDigital Technical Delivery Director
Western Alliance BankPhoenix, AZ- Full-time
Job Title :
Digital Technical Delivery Director
Location : CityScape
What you'll do :
The Digital Technology Delivery Director will lead the delivery of digital technology solutions leveraging partnerships with other technology teams (e.g., Architecture, Infrastructure, Engineering, and Support), business teams and leaders, strategic partners, and third-party technology providers. In support of the delivery of new or enhanced digital experiences and solutions, the position will have direct or oversight responsibilities for technology engineering, application acquisition / development, and quality assurance. This role works closely with product leaders across business teams in our digital experience space to ensure the delivery and reliability of technology solutions is achieved. The position performs supervisory duties for team, including vendor resources and coordinates coverage for all related responsibilities, and assists in establishing strategic and operational technology goals and objectives.
What we are looking for :
Responsibilities
- Ability to lead, motivate and get the very best out of a team comprised of vendors, contract, employees who may have indirect reporting relationships.
- Drive Employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce.
- Lead and manage vendor and contract resources, ensuring that they meet the team goals.
- Build and maintain partnerships to ensure technology team members understand business needs, functional specifications, and delivery solutions that align with business objectives.
- Develop solutions across multiple IT capability domains (APIs and / or web services, Portals, Web / Mobile solutions, Core Application Services, Stored Procedures, SSIS packages)
- Provide insight and guidance, and resolve escalated issues throughout the application development, implementation, and support lifecycle.
- Provide rapid response and restoration of production faults (including problem resolution and Correction of Error) in partnership with the Application Support team.
- Ensure security of application, transactions, and client data
- Manage robust, reliable, secure, and scalable systems on premise or in the cloud.
- Encourage a continuous improvement culture to improve the efficiency, scalability, stability, and security of applications.
- Acts as a senior point of escalation to troubleshoot, report, and resolve technology operational issues.
- Provide oversight, problem-solving and participation in complex infrastructure implementations, system upgrades, and architectural troubleshooting.
- Set goals, strategies and objectives and oversee the deployment of large / enterprise scale initiatives.
- Implements risk management processes to proactively identify and mitigate technology security threats and establish operational controls that contain risk within the overall risk tolerance of the bank
Qualifications
Benefits you’ll love :
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!