Contact center manager Jobs in Minneapolis, MN
Last updated: 16 hours ago
This position provides customer service support for our PCs for People customers.The primary responsibility of the Customer Service Representative is to provide customer service support in.It is im...Show moreLast updated: 10 days ago
Customer Contact Center Rep Associate | Flex.At Allianz Life, we are driven by our mission – we secure your future – and by our common goal of caring for tomorrow.We care for our employ...Show moreLast updated: 10 days ago
SummaryA career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics.We...Show moreLast updated: 30+ days ago
Are you a skilled leader with a passion for customer service and team development? Marvin is seeking a Pre-Sales Service Manager to lead our customer support team, ensuring we deliver outstanding s...Show moreLast updated: 16 hours ago
For many people, it's the opportunity to work for an inclusive, local, values driven business that provides healthy, delicious, and sustainable foods to their community; it's also about peo...Show moreLast updated: 6 days ago
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers.You're responsible for driving profitable sales growth through all aspects of...Show moreLast updated: 1 day ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...Show moreLast updated: 13 days ago
At Allianz Life, we are driven by our mission – we secure your future – and by our common goal of caring for tomorrow.We care for our employees by promoting an inclusive culture where everyone has ...Show moreLast updated: 10 days ago
European Wax Center, the fastest growing company in the beauty lifestyle category, is seeking an exceptional Assistant Manager with a passion for sales, team building and training to oversee operat...Show moreLast updated: 3 days ago
POSITION PURPOSE This individual is responsible for client relationship and serving as a change agent for the development and implementation of major process improvement ideas.The individual will a...Show moreLast updated: 10 days ago
Responsibilities Job Description.Join us in providing and supporting outstanding care to our patients and community!.This is much more than a switchboard role.
If you like the satisfaction of provid...Show moreLast updated: 6 days ago
Employee Class AFSCME Unit 6 - Clerical.Add to Favorite Jobs Email this Job.Delights clients and visitors by welcoming them to the VMC and provides a caring, reliable and knowledgeable first contac...Show moreLast updated: 28 days ago
Provide compassionate, timely, and accurate responses to customers, financial professionals, channel partners, and distributors via telephone, email, and chat, adhering to service and quality stand...Show moreLast updated: 30+ days ago
As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager.You are responsible for taking the lead in helping build a high-performance team capable of diffe...Show moreLast updated: 2 days ago
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
A new breed of tech company — Human-centered.We create game-changing solutions across the enterprise, that help brands grow across the world and into the future.
We are trusted by clients across all...Show moreLast updated: 30+ days ago
A company is looking for a Senior Manager, Contact Center Operations.Key ResponsibilitiesDrive management of contact center operational processes to establish targets and best practicesOversee init...Show moreLast updated: 10 days ago
LeafLine Labs is one of two Minnesota registered medical cannabis manufacturers in Minnesota.We focus on using controlled environment agriculture to produce various strains of cannabis that is turn...Show moreLast updated: 28 days ago
The Instructional Designer (ID) applies instructional design and adult learning principles and strategies to analyze, design, develop, implement, and evaluate instructional courses, assessments, jo...Show moreLast updated: 30+ days ago
- Promoted
Bilingual Customer Service Representative - Contact Center
PCs for PeopleSaint Paul, MN, US$18.50–$19.50 hourly
Full-time
Customer Contact Center Rep Associate | Flex
Allianz Life Insurance CompanyMinneapolis, US$43,000.00–$47,000.00 yearly
Full-time +1
Digital Contact Solutions Manager
PricewaterhouseCoopers Advisory Services LLCMinneapolis,MNRemote
Full-time
- Promoted
- New!
CALL CENTER MANAGER
MarvinMN, United States$81,000.00–$95,000.00 yearly
Full-time
- Promoted
Assistant Center Store Manager
Mississippi Market Natural Foods Co-opSaint Paul, MN, USFull-time
- Promoted
Assistant Manager - Southdale Center
Gap, Inc.Minneapolis, MN, USFull-time
Contact Center Enterprise Architect - Remote
UnitedHealth GroupMinneapolis, MN, USRemote
Customer Contact Center Rep Associate | Flex
Allianz Global Corporate & SpecialtyMinneapolis, Minnesota, United States$43,000.00–$47,000.00 yearly
Full-time +1
- Promoted
ASSISTANT CENTER MANAGER
European Wax CenterMN, United StatesFull-time
- Promoted
Contact Center Manager
HCLTechMinneapolis, MN, United StatesFull-time
- Promoted
Switchboard Operator / Contact Center
Fairview Health ServicesSt Paul, MN, United States$20.42–$28.82 hourly
Part-time
- Promoted
Customer Contact Center Representative
University of MinnesotaSt Paul, MN, United States$21.90–$23.67 hourly
Full-time +1
Contact Center Representative
Beacon HillSaint Paul, Minnesota$20.00 hourly
Full-time
- Promoted
Assistant Center Manager
Valvoline Instant Oil ChangeSt. Anthony Village, MN, United States$22.00 hourly
Full-time
Contact Center Technology Specialist
CVS HealthMinnesota, Work At Home, US$67,900.00–$149,300.00 yearly
Remote
Full-time
Senior Sales Engineer, Cloud Contact Center Solutions
ConcentrixUSA, MN, Work, at, HomeRemote
Full-time
- Promoted
Contact Center Operations Manager
VirtualVocationsSaint Paul, Minnesota, United StatesFull-time
- Promoted
Cannabis Contact Center Agent
Green Thumb Industries INCSt Paul, MN, United StatesFull-time +1
Instructional Designer - Contact Center Learning & Design
Home DepotMINNESOTA, US$56,000.00–$80,000.00 yearly
Full-time
Bilingual Customer Service Representative - Contact Center
PCs for PeopleSaint Paul, MN, US10 days ago
Salary
$18.50–$19.50 hourly
Job type
- Full-time
Job descriptionProgram eligibility information and document verification Order status updates Internet & computer troubleshooting Meet or exceed contact center performance metrics such as Average Handle Time, cases / calls per hour, Customer Satisfaction Score, Availability or schedule adherence, etc. Assist with individual and small group PCs for People projects as needed Assist in other tasks as needed Fluent in English and Spanish High School Diploma or equivalent Excellent communication skills both written and verbal Excellent interpersonal and customer service skills Basic understanding of administrative and clerical procedures and systems Interest in computers, internet, people, and technology Passion for making a positive impact in the community Possess the ability to have grace when working under pressure and navigating ambiguity Enjoy working with a wide variety of people in many different situations Self-directed, self-motivated, strong analytical thinker
Job Type
Full-time
Description
About the Role
This position provides customer service support for our PCs for People customers. The primary responsibility of the Customer Service Representative is to provide customer service support in English and Spanish to customers through phone, email, and chat in a contact center setting. It is important to be courteous, polite, and helpful to customers.
This is a full-time, in person position . The schedule will be 10am-6pm Monday through Friday.
Key Role Responsibilities
- Answer customer inquiries primarily through inbound phone calls, assisting with any questions following established policies and procedures
- Answer customer inquiries through email or chat as needed
- Common inquiry types include but are not limited to :
Account and order creation
Requirements
Required Qualifications
Benefits
We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment. We offer full health benefits (medical, dental, vision), 401k matching, disability insurance, life insurance, and PTO.
Equal Employer Opportunity.
Salary Description
18.50 - $19.50