Contact center manager Jobs in Norman, OK
Last updated: 1 day ago
This position is being filled through OU's PEAK Temporary Staffing Services.The training class begins 03 / 10 / 2025.Join the Center for Public Management (OU CPM) at the University of Oklahoma and be ...Show moreLast updated: 2 days ago
The Facilities Manager will lead Aramark service delivery on Facilities Management Contracts.They will use their experience and skills to deliver services to the client in an efficient and innovati...Show moreLast updated: 13 days ago
Performs duties of a licensed practical nurse as prescribed by the Oklahoma Nurse Practice Act.Contributes to the development of a plan of care and follows through with such plan for selected patie...Show moreLast updated: 1 day ago
Performs duties of a licensed practical nurse as prescribed by the Oklahoma Nurse Practice Act.Contributes to the development of a plan of care and follows through with such plan for selected patie...Show moreLast updated: 1 day ago
Humana”) offers competitive benefits that support whole-person well-being.Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while...Show moreLast updated: 30+ days ago
As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service.
You'll be on the move, interacting with your tea...Show moreLast updated: 2 days ago
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensat...Show moreLast updated: 5 days ago
To develop and direct the Educational Opportunity Center (EOC) Program in accordance with all grant, state and federal rules and regulations which governs the program.
To direct, train, and educate ...Show moreLast updated: 30+ days ago
We are pleased that you are exploring Hyatt Hotels Corporation.Hyatt is a place where high expectations aren't just met- they're exceeded.
We believe our customers select Hyatt because of our caring...Show moreLast updated: 6 days ago
The Instructional Designer (ID) applies instructional design and adult learning principles and strategies to analyze, design, develop, implement, and evaluate instructional courses, assessments, jo...Show moreLast updated: 30+ days ago
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS.MCI is seeking agents to work as needed in response to disaster relief efforts.
This is a temporary, remote position contingent on hurricane disaster rel...Show moreLast updated: 30+ days ago
A new breed of tech company — Human-centered.We create game-changing solutions across the enterprise, that help brands grow across the world and into the future.
We are trusted by clients across all...Show moreLast updated: 30+ days ago
At Oklahoma Lube Associates, L.Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people.We demonstrate that belief every day by living a safety culture that protects our team members an...Show moreLast updated: 2 days ago
The OU Athletic Writing Center welcomes and encourages applications from students in a variety of academic disciplines and from different racial, ethnic, and language backgrounds.Writing Consultant...Show moreLast updated: 30+ days ago
- Promoted
PEAK - Contact Center Specialist
The University of OklahomaNorman, OK, United StatesFull-time
- Promoted
Facilities Manager - National Center of Employee Development (NCED)
AramarkNorman, OK, United StatesFull-time
- Promoted
LPN - OK Headache Center
Norman Regional Health SystemNewcastle, Oklahoma, United States$17.39–$28.40 hourly
Permanent
- Promoted
LPN - OK Headache Center
SimplyApplyNorman, OK, United States$17.39–$28.40 hourly
Full-time
Call Center and Claims Representative
HumanaRemote, OklahomaRemote
Full-time
SERVICE CENTER MANAGER
Valvoline, Inc.OK, United StatesFull-time
- Promoted
Auto Care Center Service Writer
WalmartNewcastle, OK, United States$14.00–$27.00 hourly
Temporary Hurricane Contact Center Agent
Mass MarketsOK, US IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS.MCI is seeking agents to work as needed in response to disaster relief efforts.
This is a temporary, remote position contingent on hurricane disaster rel...Show moreLast updated: 30+ days ago
Educational Opportunity Center Director
East Central UniversityOklahoma, US$53,000.00–$56,000.00 yearly
- Promoted
Customer Service Supervisor - Hyatt Shared Service Center
HYATT HotelsMoore, OK, United StatesFull-time
Call Center Representative
Hobby LobbyOklahoma Provide customer service to retail stores by responding to building maintenance requests.Locate, dispatch, and provide directions to contractors associated with building maintenance.Follow up with ...Show moreLast updated: 30+ days ago
Instructional Designer - Contact Center Learning & Design
Home DepotOKLAHOMA, US$56,000.00–$80,000.00 yearly
Full-time
Contact Center Technology Specialist
CVS HealthWork from home, OK, US$67,900.00–$149,300.00 yearly
Remote
Full-time
Temporary Hurricane Contact Center Agent
MCI, LCOK, USTemporary
Senior Sales Engineer, Cloud Contact Center Solutions
ConcentrixUSA, OK, Work, at, HomeRemote
Full-time
SERVICE CENTER MANAGER
Valvoline Inc.OK, United StatesFull-time +1
Adolescent Center Program Guide
Adult & Teen Challenge USAOklahoma The Program Guide Ministry Staff will oversee the daily activities with the program students.When on duty, the Program Guide Ministry Staff will carry out their responsibilities to promote smooth f...Show moreLast updated: 30+ days ago
Athletics Writing Center Consultant
University of OklahomaNorman, Oklahoma$12.00–$15.00 hourly
PEAK - Contact Center Specialist
The University of OklahomaNorman, OK, United States2 days ago
Job type
- Full-time
Job description
This position is being filled through OU's PEAK Temporary Staffing Services. The training class begins 03 / 10 / 2025.
Join the Center for Public Management (OU CPM) at the University of Oklahoma and be part of a team dedicated to making a daily impact in the lives of Oklahomans. Located within the College of Continuing Education, OU CPM specializes in providing training, research, and consulting to enhance the efficiency and effectiveness of public sector agencies, staff, and community partners. Our focus is not only on professional and programmatic development but also on fostering a culture of growth and opportunity since 1994.
If making a meaningful difference in public service excites you, OU CPM is where your passion meets purpose.
This is a Contact Center job where you will have your own private cubicle workspace. The Contact Center Specialist provides the primary contact for social service program specific education, technical assistance and support to state agency customers.
Duties include but are not limited to :
- Providing comprehensive customer assistance through inbound phone support by conducting initial assessment, research and resolution.
- Maintains large amounts of inbound and outbound calls in a timely manner
- Identifies customer needs, clarifies information, researches the issue, and provides solutions or alternatives.
- May follow a communication script when handling different topics
- Navigating case management and database systems ensuring client confidentiality is maintained.
- Enters and maintains information to the call center database. Uses database to research information
- Providing education and technical assistance for state agency customers regarding program and case details and associated follow-up requirements.
- Maintaining case management systems by documenting any required follow-up and contact outcomes.
- Performs various duties as needed to successfully fulfill the function of this position
- This position may also be eligible for remote or hybrid work.