Talent.com

Contact center manager Jobs in Olathe, KS

Create a job alert for this search

Contact center manager • olathe ks

Last updated: 3 days ago
  • Promoted
Care Center Manager

Care Center Manager

Park Lawn Memorial Group, LLC.Overland Park, KS, US
Full-time +1
Why Work for Kansas City Central Care Center?.At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and t...Show moreLast updated: 30+ days ago
Manager - Member Service Center

Manager - Member Service Center

CommunityAmerica Credit UnionLenexa, KS, United States
Full-time
Summary The Member Service Manager is responsible for ensuring the execution of the member experience and the operations of the Video Tellers and Member Service Center (MSC) department.This will r...Show moreLast updated: 11 days ago
Market Financial Center Manager

Market Financial Center Manager

Bank of AmericaOverland Park
Full-time
This job is responsible for managing a financial center (FC) in collaboration with senior team members, supporting the operational excellence of the FC and ensuring that all aspects run effectively...Show moreLast updated: 30+ days ago
Solutions Center Manager (MLO)

Solutions Center Manager (MLO)

PNCOverland Park, KS, USA
Full-time
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.As a(n) [position title] w...Show moreLast updated: 30+ days ago
Solutions Center Technical Lab Manager

Solutions Center Technical Lab Manager

CRHOverland Park, KS, US
Full-time
Ash Grove Cement, a CRH company, provides Portland and masonry cements to help build the foundation and infrastructure for the world around us. We ship millions of tons of cement from our plants and...Show moreLast updated: 30+ days ago
  • Promoted
Program Manager (call center operations)

Program Manager (call center operations)

AssistRxOverland Park, KS, US
Full-time
AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility, and outcomes.Our talent...Show moreLast updated: 23 days ago
  • Promoted
Assistant Banking Center Manager - Blackbob

Assistant Banking Center Manager - Blackbob

Central BancompanyOlathe, KS, US
Full-time
As a valued member of the broader retail banking team, you will be relied upon to assist the retail banking process and to contribute value to the bank's retail banking decisions.You will build rap...Show moreLast updated: 30+ days ago
Program Manager (call center operations)

Program Manager (call center operations)

AssistrxOverland Park, Kansas, United States
Full-time
AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility, and outcomes.Our talent...Show moreLast updated: 26 days ago
  • Promoted
Business Development Center Manager

Business Development Center Manager

Laird Noller Auto GroupOlathe, KS, US
Full-time
Job Posting : Business Development Center Manager.Are you a charismatic leader with a proven track record of success? Join our team and help us achieve new heights!. Noller Olathe Supercenter, part o...Show moreLast updated: 23 days ago
Care Center Manager

Care Center Manager

Park Lawn CorporationOverland Park, KS, US
Full-time +1
Why Work for Kansas City Central Care Center?.At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and t...Show moreLast updated: 30+ days ago
  • Promoted
Electrical Project Manager - Data Center

Electrical Project Manager - Data Center

LVI AssociatesLenexa, KS, US
Full-time
Kansas (with travel to nearby states as required).Electrical Construction Project Manager (Hyperscale Projects).We are urgently seeking an experienced Electrical Construction Project Manager to joi...Show moreLast updated: 30+ days ago
  • Promoted
Case Manager, Family Support Center

Case Manager, Family Support Center

Catholic Charities of Northeast Kansas, INC.Overland Park, KS, US
Full-time
Successfully promote and support the mission of Catholic Charities of Northeast Kansas as guided by the Catholic Social Teachings by providing Client Centered and Trauma Informed case management to...Show moreLast updated: 30+ days ago
Business Analysis Manager, Demand Planning Contact Insights

Business Analysis Manager, Demand Planning Contact Insights

T-MobileOverland Park, Kansas
Full-time +1
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation packa...Show moreLast updated: 3 days ago
Call Center Technician

Call Center Technician

Johnson County (KS)Olathe, KS, United States
Full-time
Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a differen...Show moreLast updated: 11 days ago
Manager, IT Fulfillment Center

Manager, IT Fulfillment Center

ZINC Zillow, Inc.Lakeview Avenue,KS,Lenexa
Full-time
Zillow Group’s Engineering and Development team is dedicated to building and configuring secure, well-designed, and automated systems for internal customers. By supporting both first-party and third...Show moreLast updated: 3 days ago
  • Promoted
Distribution Center Associate

Distribution Center Associate

Power Sales & Advertising, Inc.Lenexa, KS, US
Full-time
The Distribution Center Associate will be responsible for performing picking and packing duties, ensuring accuracy and efficiency in the distribution of goods to customers.The ideal candidate shoul...Show moreLast updated: 30+ days ago
  • Promoted
Data Center Construction Project Manager

Data Center Construction Project Manager

Russell CoOverland Park, KS, US
Full-time
Russell is a professional services firm providing construction and development services across the Midwest.Since its inception in 1983, Russell's culture promotes a collaborative work environment t...Show moreLast updated: 8 days ago
Solutions Center Technical Lab Manager

Solutions Center Technical Lab Manager

Americas Cement CorporateOverland Park, KS,US
Full-time
Ash Grove Cement, a CRH company, provides Portland and masonry cements to help build the foundation and infrastructure for the world around us. We ship millions of tons of cement from our plants and...Show moreLast updated: 3 days ago
Remote Operations Center Manager

Remote Operations Center Manager

Black & VeatchOverland Park, Kansas, US
Remote
Full-time +1
Together, we own our company, our future, and our shared success.As an employee-owned company, our people.We put them at the center of everything we do and empower them to grow, explore new possibi...Show moreLast updated: 3 days ago
  • Promoted
Call Center Rep

Call Center Rep

Radius Global Solutions LLCLenexa, KS, US
Full-time
Tired of the same old call center jobs????.Here at Radius, we are building a new call center team!! This new client will provide an opportunity to get in on the ground floor and grow! Come grow you...Show moreLast updated: 30+ days ago
People also ask
The top 10 cities are:
Care Center Manager

Care Center Manager

Park Lawn Memorial Group, LLC.Overland Park, KS, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Why Work for Kansas City Central Care Center?

Service

  • At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
  • Work with leading experts in the funeral and cemetery profession.

Benefits

  • Financial assistant programs encouraging employees through education and development in industry related subjects.
  • Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
  • Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
  • Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
  • Employee Discounts on services, merchandise, and property to help our team members in their time of need.

    • Culture

  • We value honesty, courage, integrity, ethical behavior and the development of personal growth.
  • We are rooted in the communities to provide a personal touch to every family we serve.
  • We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

    • Summary / Objective

    This position is the primary supervisor responsible for overseeing Care Center Operations and ensuring that the preparation and presentation of the deceased meets regulatory, organizational and client family expectations within a designated business or group of businesses.

    Essential Functions

  • Trains and supervises employee(s) who prepare and embalm decedents in conformity with regulatory and organizational requirements.
  • Responsible for the daily scheduling and activities of the care center and embalming personnel.
  • Instructs staff on the proper and safe usage of embalming instruments and machinery in accordance with company guidelines.
  • Oversees the dressing, cosmetology and casket processes.
  • Ensures that remains are placed in visitation room and verifies that viewings are set up to comply with client family wishes.
  • Oversees preparation of decedents for transportation as needed.
  • Utilizes personal protective equipment and adheres to relevant operational and safety procedures.
  • Ensures all prep room supplies, equipment and chemical substances are stored, utilized and maintained in accordance with applicable laws and organizational guidelines.
  • Answers questions and assists with serving the needs of client families.
  • Ensures proper paperwork, including permits, logs, identification tags, and certificates are completed accurately and timely and in accordance with relevant laws and regulations.
  • Conducts and / or attends all required safety training meetings as scheduled.
  • Maintains inventory and ensure preparation room and refrigeration unit are clean.
  • Instructs and oversees work of Apprentice Embalmers on cases and paperwork.
  • Other duties as assigned.

    • Competencies

  • Detail Orientation.
  • Thoroughness.
  • Customer Service Orientation.
  • Communication Proficiency.
  • Teamwork Orientation.
  • Time Management.

    • Required Education, Experience, Certifications and Licensure

  • Four-year degree or equivalent combination of education and experience preferred.
  • Bachelor’s degree strongly preferred
  • 5 years of experience as a licensed Embalmer.
  • Valid Embalmer’s license preferred.
  • Valid Funeral Director’s License highly preferred.
  • Valid state issued driver’s license in good standing and acceptable driving record.

    • Additional Eligibility Qualifications

  • Ability to read, write and speak English fluently. Bilingual is a plus.
  • High degree of overall computer proficiency.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
  • Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to issues in a professional manner.
  • Ability to maintain a positive attitude and working environment through organization and communication.
  • Ability to simultaneously handle multiple projects, prioritize tasks, and exercise good judgment.
  • Attention to detail and follow-through.
  • Demonstrated willingness to participate in growing market share through personal community involvement.
  • Ability to communicate effectively with internal and external customers, community leaders, and grieving client families.
  • Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
  • Ability to maintain a positive attitude and working environment through organization and communication.
  • Ability to actively listen to the needs of client families.
  • Tactful and professional behavior when dealing with complaints or dissatisfaction with services or merchandise.

    • Supervisory Responsibility

    This position has direct supervisory responsibilities.

    Physical Demands and Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outside.
  • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and / or fumes.
  • Employees in this role must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company’s safety procedures, including wearing any personal protective equipment that may be required.
  • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds.
  • This position may also require power reaching, pushing, and pulling.
  • Employees in this role must be able to perform job duties when awakened from a sound sleep.
  • This position may also be exposed to chemicals and / or blood borne pathogens. Exposure risk is considered : Moderate

    • Travel

  • This position may require up to 10 percent out of area and overnight travel.
  • Travel is primarily local occurring during the business day only.

    • Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.