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Mass General BrighamStoneham, Massachusetts, USContact Center Specialist I
Northern BankWoburn, MA, US- Full-time
Job Description
Job Description
The Contact Center Specialist I is responsible for utilizing their advanced knowledge and technical skills to resolve inquiries effectively and efficiently, relative to the Bank’s products and services.
- Please note that the new hire will be required to complete training (typically a 90 day period) in person at our Woburn location. Once training is complete, the role is 4 days remote and 1 day (Wednesday) in the office.
ESSENTIAL FUNCTIONS
JOB QUALIFICATIONS
About Northern Bank & Trust Company
Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook ( / NorthernBankM A / ), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company / northern-bank-ma / ).
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